I arrived at the Holiday Inn Toronto Airport on sunday February 23. I was greeted with smiles and fine service at the front desk. I had a nice room that appeared to be relatively clean. The first night there my allergies went wild from the dust and dirt in the air from the air handler in the room. I spoke to the front desk and while I was having dinner the maintenance person came and "cleaned" the filter. My allergies began to ease up. I actually had a decent second night of sleep. The bed and pillows were comfortable.
On Monday morning I went down to get some breakfast. I was told the buffet was the best deal because the buffet included the cost of coffee. The scrambled eggs were dried out and unappetizing. The sausage was OK. There was a selection of fruit that was almost as hard as a rock. The price for the Buffet was $18.00 with tax. That was very overpriced for the quality of food that was offered.
Monday, Tuesday and Wednesday I was in meetings and had breakfast, lunch and dinner buffets which was actually quite good. The kicker came on Wednesday evening when a group of 8 of my colleagues had dinner in the restaurant in the hotel. The local farm raise steak was featured on the menu. Steak sounded good so I and and a colleague had sirloin steak and one other member of the group had a veal chop. The three of us agreed it was the worst meat we had ever eaten. About 1/3 of my steak and my colleague's steak was fat and gristle and inedible. The veal chop got the same review. Someone needs to teach the chef how to select beef.
I would strongly suggest that the management of the hotel begin a program of deep cleaning of the carpets in the rooms to get up the dust and dirt that gets tracked in. I actually had to turn off my air handler in the room the second night to reduce my allergic reaction. I know it is winter and people park their cars and the drag their baggage in through the snow and the road dirt. It is tough to keep up with the cleaning under these situations but there should be a try. The woosy vacuum cleaners the housekeepers use is unable to handle the dust and dirt loads.
There is positive feature of the hotel. There is 24 hour shuttle service to and from the airport. The hotel houses many of the flight crews from all over the world so the passing crowd in the lobby is interesting to watch.
- Official Description (provided by the hotel):
- Our Airport Hotel in Toronto Offers Value & Service. The Holiday Inn Toronto Airport welcomes you to our newly renovated airport hotel at Toronto International Airport (YYZ). You'll love our hotel's convenient airport shuttle, quiet, convenient location and heated bathroom floors.Guests appreciate our hotel's close proximity to the Toronto Congress Centre and International Centre, the major host for area events. Our meeting facilities are the best among Toronto airport hotels. Our 21,000 sq. ft. of conference space is now renovated and offering 20 meeting rooms with award-winning catering ready to host any event. Leisure guests love our hotel's location near Pearson Airport. Nearby attractions like Woodbine Entertainment Centre, and shopping at Sherway Gardens offer family fun. Easy access to Hwy 401,427,407 and 410 puts Toronto's world-class attractions just minutes away.Guests will enjoy dining in our newly renovated Bistro YYZ. Enjoy a wide variety of beer and wine. Workout in a 24-hour Fitness Centre or refresh yourself in large, heated indoor pool. For your next stay in Toronto, our airport hotel's associates wait to welcome you. ... more less
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- Also Known As:
- Holiday Inn Toronto International Airport Hotel Toronto
- Toronto Holiday Inn