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“Great price and service” 5 of 5 bubbles
Review of Holiday Inn Toronto International Airport

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Holiday Inn Toronto International Airport
Ranked #57 of 132 Hotels in Toronto
Kingston, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great price and service”
5 of 5 bubbles Reviewed February 3, 2013

We had an early flight the next morning so we booked this hotel, as it had parking for the week while we were away and a shuttle service to the airport. Check in was simple and she gave us the voucher for parking for the week. The hotel room was nice, comfy bed with two kinds of pillows (soft and firm). This was a nice touch. In the morning the bill had already been slipped under our door so all we had to do was hand in the keys. Shuttle service comes every 20 minutes and it's a quick 5 min trip to the airport.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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687 reviews from our community

Traveler rating
    150
    262
    171
    59
    45
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
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English first
Toronto
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed January 30, 2013 via mobile

We stayed at the Holiday Inn prior to flying to Punta Cana. The room was clean, the bed was very comfortable and I loved the heated tile floors in the bathroom! We parked our vehicle there for the week and made use of the free shuttle to and from the airport. It served its purpose perfectly and we would not hesitate to stay at the Holiday Inn in the future.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank aharley4me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Bay, Canada
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed January 29, 2013

Had early morning flight. Hotel very convenient right near airport. Check in excellent, room just like all other Holiday Inn's, but that is why we use Holiday Inn's they have a standard and stick to this standard. Hotel was clean. Food exceptional, prices reasonable for Toronto. Wake up call perfect. Shuttle to Airport on time, driver very polite and helpful. Will definitely come back again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank June C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airdrie, Canada
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed January 23, 2013 via mobile

Stayed at HI Toronto Airport, good hotel, but don't rent a car. They are using the parking lot as an offsite park & fly, so finding a parking spot near the hotel is quite difficult.

While I have stayed at this hotel numerous times, this is the first time I have rented a car. I find it Detracts considerably from the excellent location and great hotel that you have to walk a distance from a parking spot to the hotel, especially in the dead of winter.

As I said, I have stayed here numerous times and have been quite happy with the accommodation. Just not a happy camper with the parking situation.

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ParaSport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Toronto International Airport, responded to this review, August 14, 2013
Dear ParaSport,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you have encountered. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara
Level Contributor
137 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed January 18, 2013

My wife and I had an early morning flight out of Toronto on Jan.2 and needed a room and extended parking so I booked this hotel. We got exactly what we expected from Holiday Inn: a comfortable room, a good meal , on time shuttles at both ends of our vacation and extended parking on site , all at what I felt was a very reasonable price. We would certainly plan our departure this way again if the need arose.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Niagaranomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed January 9, 2013

1 night stay in 1137 last night, booked directly via their web site. Basic hotel....but the basics all worked. Large room. Internet included. Buffet breakfast was good, including tasty coffee. All hotel staff were cheerful and helpful and efficient. The young shuttle bus driver went out of his way to help people with their luggage. Kudos to the staff.

Room Tip: 1137 overlooks highway and runways....so a bit noisy, as to be expected from an airport hotel.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank So-much-to-see-123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed January 3, 2013

I live about 15 minutes away from this hotel and stayed here just to get out of the house for New Years with a few friends. 2 of them were sick so we decided to just keep New Years Eve simple and have a little party in one of our rooms. We booked three in total, mine was a King room and was very nice. The bed and pillows were a dream to sleep on. Everything was really clean and well maintained. The only real issues I had were the walls seeming to be a little thin, but it might have just been because it was New Years Eve and there was more noise and later into the night than usual. The other thing I thought was a little weird was that our King room didn't have a mini fridge, but our friends who had booked Two Doubles for the exact same price did have one. I would think for the same price you should be getting the same things in your room with the exception of the bed. But it wasn't too big of a deal for us.

The pool is great.. huge, clean, and a good temperature.

The highlight of our night was when this guy burst into our room around 11:30 wrapped in the bed sheets like a toga, towel on the head, pink lipstick, and using the ice bucked as a cup for his rum lol. We had left the latch across our door so we could go freely back and forth as we needed to from our rooms and he decided this was an open invitation to come in lol. We found out that he was a flight attendent staying in the room next to ours with some of his crew and they had decided to make the best out of having to work the holiday and go absolutely nuts. He was a riot and made our night. We never did figure out if he was just drunk or always acted like that lol.

Over all it was a nice stay, we're not picky people so for us it was a geat hotel and I would definitely return. We didn't get the most enthusiastic girl at check-in but I wouldn't call her rude. One of our friends said the guy they got was rude, but I really don't care as long as I get the room I paid for without any problems.. I noticed quite a few posts of people talking about this.

  • Stayed December 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BTownMiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HITorontoAirport, Director of Sales at Holiday Inn Toronto International Airport, responded to this review, January 8, 2013
Dear BTownMiss,
Happy New Year! Happy to hear you decided to ring in the New Year with us. It sounds like you had an eventful evening filled with good fun. I am sorry to hear that your check in experience was not up to our standard. We have shared your comments with our Guest Services Department to ensure that our guests are being serviced to the highest expectations. We look foward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Toronto International Airport

Property: Holiday Inn Toronto International Airport
Address: 970 Dixon Rd., Toronto, Ontario M9W 1J9, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #57 of 132 Hotels in Toronto
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Toronto International Airport 3.5*
Number of rooms: 451
Official Description (provided by the hotel):
Our Airport Hotel in Toronto Offers Value & Service. The Holiday Inn Toronto Airport welcomes you to our newly renovated airport hotel at Toronto International Airport (YYZ). You'll love our hotel's convenient airport shuttle, quiet, convenient location and heated bathroom floors.Guests appreciate our hotel's close proximity to the Toronto Congress Centre and International Centre, the major host for area events. Our meeting facilities are the best among Toronto airport hotels. Our 21,000 sq. ft. of conference space is now renovated and offering 20 meeting rooms with award-winning catering ready to host any event. Leisure guests love our hotel's location near Pearson Airport. Nearby attractions like Woodbine Entertainment Centre, and shopping at Sherway Gardens offer family fun. Easy access to Hwy 401,427,407 and 410 puts Toronto's world-class attractions just minutes away.Guests will enjoy dining in our newly renovated Bistro YYZ. Enjoy a wide variety of beer and wine. Workout in a 24-hour Fitness Centre or refresh yourself in large, heated indoor pool. For your next stay in Toronto, our airport hotel's associates wait to welcome you. ... more   less 
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Also Known As:
Holiday Inn Toronto International Airport Hotel Toronto
Toronto Holiday Inn

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