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“Apt location”

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Holiday Inn Toronto International Airport
Ranked #56 of 132 Hotels in Toronto
Kuwait City, Kuwait
Level Contributor
154 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Apt location”
Reviewed August 25, 2012

Its a good hotel. Clean, free internet. Did not try the restaurants though. What I liked about it is the location. You could just hop out and you get loads of restaurants, easy to commute to downtown and basically walk around.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HITorontoAirport, Director of Sales at Holiday Inn Toronto International Airport, responded to this review, October 2, 2012
Dear Wonderlusttrokker, Happy to hear your found our location convenient to airport and restaurants, but a away from the noisy flight path. Thanks for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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697 reviews from our community

Traveler rating
    155
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    171
    59
    46
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Grand Rapids, Michigan
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 24, 2012

I recently stayed a few nights at this hotel and I need to say the Restaurant inside the Holiday Inn Toronto International Airport is TOPS! The food was amazing! The service fantastic. It is not often you find a hotel with such a top notch restaurant and being close to the airport was another plus for this property. Kudos to the Chef!

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HITorontoAirport, Director of Sales at Holiday Inn Toronto International Airport, responded to this review, October 2, 2012
Thank you for your review. We are very proud of our restaurant food and service. Happy to hear you enjoyed your dining experience. Hope to have the pleasure to serve you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed August 6, 2012

Holiday Inn properties, in my experience, run the gamut from concrete toilet to great find, and this one falls into the latter category.

This was a Hotwire booking so I had my "prepare for the worst" radar on high alert, but really had absolutely nothing to complain about!

Right from checkin, which was busy as this hotel serves busloads of airport overnighters, I was pleasantly surprised at the efficiency and genuine friendliness of the staff. Extra care was taken to find us rooms together, and we were offered a fantastic 'breakfast and parking' bundle that proved to be terrific.

The rooms were quite modern, clean, and bedding was comfortable. One room, the King, had a pretty tight bathroom, and the televisions were salvaged from a museum, but this is pretty minor in the grand scheme of things.

The pool area was a great plus; big, deep water, clean and well maintained. One of our family favorites over our two day stay was the breakfast buffet; everything fresh, great service by the busy restaurant staff, and a great way to start the day.

Even the parking attendants were friendly and courteous. I have stayed at five star properties with indifferent, bored, or aloof staff, this was a 3-star property with absolutely terrific personnel, and for any property managers reading, if your front line people are genuine and friendly it truly makes the whole experience.

Special kudos to housekeeping who, at 2AM both dealt with a noisy party immediately and conclusively, and helped out with a sick-kid mess (no details required, trust me it was messy) again in a friendly and courteous manner.

No hesitation in ecommending this property as a great base of operations for a Toronto stay! Quick highway access, frequent airport shuttle, good business services, this hotel has everything for just about everybody.

Room Tip: The double room was HUGE comparted to the King.
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlejandroNorte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HITorontoAirport, Director of Sales at Holiday Inn Toronto International Airport, responded to this review, October 2, 2012
Hi AlejandroNorte, We appreciate your review and happy to hear that you enjoyed your stay with us. We always like to pleasantly surprise our guests with our genuine serice. Thank you.
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Chicago, Illinois
1 review
Reviewed June 20, 2012

Beds and pillows were comfortable, room was clean. The bad things: they charge $12 per day for parking, and their "room service" is serviced by nearby Perkins, which is lacking any good food options like most Holiday Inns do in US.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Holiday Inn Toronto International Airport, responded to this review, June 28, 2012
This review is meant for the Holiday Inn Toronto Airport East which is located at 600 Dixon Road and has a Perkins Restaurant. We are Holiday Inn Toronto International Airport located at 970 Dixon Road and have the Metropolitan Restaurant and Lounge. We would happy to have you as our guest during your next trip.
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Halifax, Canada
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 17, 2012 via mobile

I stayed here for the Fifth Avenue Collection conference and had great service.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluewater08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Holiday Inn Toronto International Airport, responded to this review, June 28, 2012
We are delighted to hear you enjoyed your stay and we look forward to welcoming you and the Fifth Avenue group back to the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
Level Contributor
87 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 16, 2012

I was there 3 nights for a conference. Definitely not the best luxurious...but kind of fair. Good check in experience but my lord, the restaurant was awful...to be avoided entirely. Walk next door to Westin for food, or a Subway sandwich shop around the corner. An $18 thin crust small pizza for one was not edible. so was my budy's food, and worse was the service. We waited so long for our check that were about to walk out. On the way out we stopped at the cashier and paid our bill, still no sign of waitress

Hotel is not too bad for a stop-over. their bus service to airport is good, and the room was reasonably clean. I wish they could stop the drumming and jungle music on the floor above me way past midnight, but there was no answer from the from desk for my complaint. I felt sorry for the air crew who were staying here and had to go to fly next day!

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hecules-63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Holiday Inn Toronto International Airport, responded to this review, June 28, 2012
Hi Michael S. I am sorry to hear that you did not enjoy your dining experience in our restaurant. The service you described is certainly not our standard. It sounds like you did not have a restful night either and I am truly sorry to hear that. I will be following up with our management team on both accounts. I am glad to hear that there were also positive aspects to your stay. We appreciate your feedback and we would welcome the opportunity to exceed your expectations on your next stay.
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Montreal, Canada
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 10, 2012

My flight to Montreal was cancelled and West Jet put me up at this hotel. I was pleased to find myself in a hotel I'd go back to if need be. The room was bright, clean, comfortable and had all the conveniences I needed: easy wifi, coffee, iron etc. Customer service was excellent. The West Jet crews were also staying there which made me feel still "in the loop" somehow and the free shuttle to the airport in the morning was easy. I'd go back to this hotel. (P.S. Forget the restaurant! Very expensive for poor quality... I'd have gone somewhere else if I'd known.)

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wowthanku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Holiday Inn Toronto International Airport, responded to this review, June 28, 2012
Dear wowthanku, we would like to thank YOU for your positive feedback. Glad to hear you enjoyed your experience at the hotel. Nobody likes for their flight to be cancelled, but I am happy we had the opportunity to have you as our guest. Stay well.
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Additional Information about Holiday Inn Toronto International Airport

Property: Holiday Inn Toronto International Airport
Address: 970 Dixon Rd., Toronto, Ontario M9W 1J9, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #56 of 132 Hotels in Toronto
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Toronto International Airport 3.5*
Number of rooms: 451
Official Description (provided by the hotel):
Our Airport Hotel in Toronto Offers Value & Service. The Holiday Inn Toronto Airport welcomes you to our newly renovated airport hotel at Toronto International Airport (YYZ). You'll love our hotel's convenient airport shuttle, quiet, convenient location and heated bathroom floors.Guests appreciate our hotel's close proximity to the Toronto Congress Centre and International Centre, the major host for area events. Our meeting facilities are the best among Toronto airport hotels. Our 21,000 sq. ft. of conference space is now renovated and offering 20 meeting rooms with award-winning catering ready to host any event. Leisure guests love our hotel's location near Pearson Airport. Nearby attractions like Woodbine Entertainment Centre, and shopping at Sherway Gardens offer family fun. Easy access to Hwy 401,427,407 and 410 puts Toronto's world-class attractions just minutes away.Guests will enjoy dining in our newly renovated Bistro YYZ. Enjoy a wide variety of beer and wine. Workout in a 24-hour Fitness Centre or refresh yourself in large, heated indoor pool. For your next stay in Toronto, our airport hotel's associates wait to welcome you. ... more   less 
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Also Known As:
Holiday Inn Toronto International Airport Hotel Toronto
Toronto Holiday Inn

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