I stayed here for 4 days on a business trip
The front of house team lost all details and made me wait 50 minutes while they sorted the shambles out
When I went to my floor where the room was I was met with laundry all over the floor and a desk and office chairs in the corridor
The rooms when "cleaned" mearly had the pillows fluffed and bed made
When complaining they refused to give any details of the GM and refused to get the duty manager - what a shambles
On a positive note good location and gym facility, but I was told I couldn't go onto the swimming pool terrace unless I booked a spa treatment.........
Could it get any worse ! Dont wast your time or money there are far better in Toronto
- Official Description (provided by the hotel):
- With a Front Street location adjacent to the Metro Toronto Convention Centre, InterContinental Toronto Centre is considered the city centres best location. We are steps away from the CN Tower, Canadian Broadcasting Centre, Rogers Centre, Air Canada Centre,the entertainment and financial districts, Toronto Eaton Centre, the Royal Ontario Museum and Roy Thomson Hall. ... more less
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- Also Known As:
- Intercontinental Toronto Centre Hotel Toronto