Usually I try to avoid Intercontinentals as an IHG Platinum, because only Ambassadors get benefits. This IC is different! They upgraded my room, gave me a free club pass, and even delivered my breakfast for free!
The only downside was that the parking rates are insane ($50/day)... try to find parking around the corner... it's $10/day.
Also - the staff was a little standoffish... didn't greet us at the car, and we had to go to the lobby before they would send anyone to take our car - the bellmen refused.
As a dual US/Canadian citizen, I've found that Canadian customer service is much worse than American, so comparing this hotel relative to other Canadian ones, I'd say that this customer service was on par with if not slightly above the norm.
- Official Description (provided by the hotel):
- With a Front Street location adjacent to the Metro Toronto Convention Centre, InterContinental Toronto Centre is considered the city centres best location. We are steps away from the CN Tower, Canadian Broadcasting Centre, Rogers Centre, Air Canada Centre,the entertainment and financial districts, Toronto Eaton Centre, the Royal Ontario Museum and Roy Thomson Hall. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Hotels.com, TripOnline SA, Expedia, Priceline, Hotwire, Cheap Tickets, getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your InterContinental Toronto Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Intercontinental Toronto Centre Hotel Toronto