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“Very nice hotel in a great location.” 5 of 5 bubbles
Review of InterContinental Toronto Centre

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InterContinental Toronto Centre
Ranked #22 of 132 Hotels in Toronto
Certificate of Excellence
Burlington, Canada
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Very nice hotel in a great location.”
5 of 5 bubbles Reviewed April 23, 2011

This hotel is in the center of downtown so the location is great. The pool is salt water which I loved and the hot tub was a good size. Parking is 25 per night and its underground. Staff is very friendly and helpful. Rooms are clean and beds are very comfortable. You can ask for a room with a view of the CN Tower which on the lake side. This hotel is pricey but I thought it was worth it.

  • Stayed April 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank junebug1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,577 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (653)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Windsor, Ontario
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed April 19, 2011

I recently stayed at the Intercontinental Hotel while in Toronto for the Yoga Conference. It was extremely convenient staying in the hotel attached to the conference centre, but I wasn't expecting such a great room. I booked a King Junior Suite, and it was a beautiful room! A wall of windows looking out at the lake, lots of room, and clean. The bathroom could use a little updating, but the bed was perfect. I have stayed in a lot of hotels, and this was the best hotel bed ever. I want one! The bedding was great too. The room was unbelievably quiet for such a big hotel. The staff was all very friendly and accommodating. It was a very easy walk to and from the train station, and convenient to everywhere I needed to go. I will definitely stay here again. Thanks for a great visit!

  • Stayed April 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank trave1gal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owen Sound, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 19, 2011

The reservation Manager was extremely helpful in accommodating my request and promptly resolved all my issues. It was a great pleasure to stay in this hotel. Would definitely come back. The rooms were of amazing size (large ) the decor was very soothing especially the rooms with a sofa. The coffee maker was modern and the restaurant was euqally great.
Would recomment this place to any one any time.

Room Tip: Aim to book for a king size bedroom
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  • Stayed April 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dinesh625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
88 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed April 17, 2011

Rooms clean and reasonably sized, has new building feel and lovely lobby. Connected to Metro Convention Center.

Bad news: Beware of restaurant. Their signature Parmesan & Truffle fries are made with Frozen potatoes. They obviously don't care. Good news: There are 100s of better ones within a 10 minute ride.

This hotel is clearly better than the Sheraton, The Hilton and the dumpy Royal York.

  • Stayed April 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MrWonderfulToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed March 25, 2011

I stayed at this hotel for 7 nights during a conference in march. As such location was 100% perfect as I did not have to go out in the minus 10c climate to get to my meetings.

Room was a good 4 star in my opinion, bathroom a poor 4 star - but adequate. Clean throughout. But certainly not 5star.

Breakfast (included) was excellent and service at the hotel (which was 100% booked and as such stretched) very good.

  • Stayed March 2011, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mungo888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolfooo, Manager at InterContinental Toronto Centre, responded to this review, April 1, 2011
Dear Mungo888,

I thank you for sharing your experience.

I am pleased that you enjoyed your stay with us throughout the seven days.

In -10 degree weather, a conference can get quite long if we don't meet your expectations. We understand this, and our team and I are delighted that your were able to appreciate our efforts.

Sincerely,

Rodolfo Duarte
Director of Rooms
INTERCONTINENTAL
TORONTO CENTRE

225 Front Street West
Toronto, ON - M5V 2X3
Canada

Tel: 416-597-8190
Fax: 416-597-8155
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 23, 2011

On February 4th, we stayed at the Intercontinental Hotel in Toronto.
That evening, my boyfriend (now fiance) took me to the CN Tower (about a 5 minute walk, indoor) and proposed.
When we came back we were looking for some ideas as to what to do on such an exciting evening, not only did they provide us with a map and several excellent choices, they also sent champagne and some desserts up to our room with the words "Congratulations" written on the plate in chocolate sauce!
Throughout our stay the staff of the hotel was incredibly helpful. Plus there was the added bonus of the luxurious hotel room, amazing salt water pool and spa, and the BEST continental breakfast I have ever had.
I would stay here again and again!!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Snufflebubble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolfooo, Manager at InterContinental Toronto Centre, responded to this review, March 24, 2011
Dear Snufflebubble,

Our team pride's itself on making memories. They'll be very excitied to learn that that your experience was so outstanding and their efforts so appreciated.

I am delighted that you enjoyed your stay, and I thank you for sharing.

My congratulations to you both!

Sincerely,

Rodolfo Duarte
Director of Rooms
INTERCONTINENTAL
TORONTO CENTRE

225 Front Street West
Toronto, ON - M5V 2X3
Canada

Tel: 416-597-8190
Fax: 416-597-8155
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed March 22, 2011

This was my second stay at this hotel and it was great. Took the GO Train from Burlington and the hotel is next door to Union Station. Check in was breeze on Saturday afternoon for 1 night. I had selected the Luxury Weekend Package with breakfast & Superior room and was upgraded to a deluxe room corner room on the top floor - nice touch. When we unlocked the door to the room (2500) my wife & I were startled when I heard a voice in room but it was just an employee announcing his presence and was just finishing up filling the mini-bar. Minor hiccup to a wonderful stay. Did not have time to use the amenities so I cannot comment on the facilities now, however on my last visit the hotel Pool was refreshing.

The hotel is in the middle of the Entertainment district and allowed us to walk to where we wanted to visit (Queen Street, Rogers Centre, Real Sports, Scotiabank Theatre) and we took the subway from Union Station to places that weren't walkable.

The Breakfast Buffet was $26 each but since we were given vouches at check-in there was no charge. The buffet was your typical buffet: eggs, bacon, waffles, fruit, muffins, toast. Next time I need a hotel in Toronto this will be the place.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank coleco76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodolfooo, Manager at InterContinental Toronto Centre, responded to this review, March 31, 2011
Dear coleco76,

Thank you for your review.

I compliment you on taking the train into the heart of the city; a clever, green option that can save time and frustration against rush hour and event traffic congestion.

As you mention, there is so much to do and see within steps from our front door. But don't neglect the wonderful facilities we have within our hotel; our theraputic Himalayan salt hot tub, and 48ft saline salt swimming pool, under a beautiful light filled atrium. I also recommend a theraputic massage, or any of our Spa services to pamper yourselves.

I look forward to your future visit.

Sincerely,

Rodolfo Duarte
Director of Rooms
INTERCONTINENTAL
TORONTO CENTRE

225 Front Street West
Toronto, ON - M5V 2X3
Canada

Tel: 416-597-8190
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Toronto Centre

Property: InterContinental Toronto Centre
Address: 225 Front Street West, Toronto, Ontario M5V 2X3, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Toronto
#14 Family Hotel in Toronto
#17 Luxury Hotel in Toronto
#17 Romantic Hotel in Toronto
#18 Business Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Toronto Centre 4*
Number of rooms: 584
Official Description (provided by the hotel):
With a Front Street location adjacent to the Metro Toronto Convention Centre, InterContinental Toronto Centre is considered the city centres best location. We are steps away from the CN Tower, Canadian Broadcasting Centre, Rogers Centre, Air Canada Centre,the entertainment and financial districts, Toronto Eaton Centre, the Royal Ontario Museum and Roy Thomson Hall. ... more   less 
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Also Known As:
Intercontinental Toronto Centre Hotel Toronto

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