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“Great Place to Stay”

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Holiday Inn Express Toronto East
Ranked #71 of 132 Hotels in Toronto
Sault Ste. Marie, Canada
2 reviews
“Great Place to Stay”
5 of 5 bubbles Reviewed January 14, 2013

A great hotel for the price. I had my hockey team stay here and the hotel staff was great to all of us. I couldn't have been happier with my stay at this hotel. It was clean, spacious and Peter the Hotel Manager was great to deal with on a personal level.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marc D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review, January 15, 2013
Dear Guest,

Thank you for taking the time for complimenting our property and our service, your comment has made us proud and we look forward to hosting your future events.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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284 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Hayden, Idaho
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 13, 2013

The staff are very friendly and appear to really care. I have stayed at this hotel on 4 different trips now to Toronto. I would say my last stay was disappointing as my room was not very clean, the WIFI was not great. I think this was an anomoly as usually there were no problems. I really like the spacious rooms and the comfortable beds and lounge areas in the lobby. The breakfast is very good. Ususally a great place to stay.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review, January 15, 2013
Dear Guest,

Thank you for being humble while commenting on our hotel, we are disappointed to learn that we did not meet your expectation on your previous stay and we sincerely apologize. Based on your comment I am confident that you will give another opportunity and I can assure that we will live and exceed your expectation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 11, 2013

The staff are all very friendly and seem to put forth the extra effort to ensure you are completely satisfied with all aspects of your stay. The room was quite spacious and comfortable. I will certainly stay here again when in the area.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review, January 15, 2013
Dear Guest,

It is comments such as yours that gets us motivated, we sincerely thank you for applauding our service and our product. Your promise to return is what we strive for and we look forward to your future visits
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, England, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 1, 2013

Another 2 double bed room for one night which cost around $120.

The room was spacious and clean and the hotel had a great feel to it - so good value for money there.

The staff were polite and helpful and despite it being close to the motorway it wasn't noisy.

The breakfast was pretty shabby and not of great quality, it is an express hotel after all.

Location isn't great, you'e about a 20 min. drive from Toronto city centre so you'll need a car to get back and forth from Toronto.

I would recommend but if you need somewhere close to the city, this isn't the hotel for you.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joshua S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review, January 3, 2013
Dear Guest,

Thank you for taking the time to post your review and complimenting our service. The quality of our breakfast has always received raving reviews and we were disappointed to learn that you did not enjoy it. Your recommendation is sincerely appreciated
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level Contributor
161 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed December 31, 2012

No one expects a Holiday Inn Express to hit standards of luxury, and this one does not. Still, what it does, it does very well.

The staff on the desk are welcoming, friendly, and helpful. The breakfast, included in the price, is reliable and filling. You can have scrambled eggs, sausage, bagels, English muffins, toast, pancakes, and bananas.

There is a fitness room, which I used three times. It's definitely time for the hotel to get a new elliptical--the one they have is much the worse for wear, but it functions.

Our room was spacious, and surprisingly quiet, especially since people around us seemed to be preparing for a wedding! The bathroom was clean, although I'd like to see the bits of black mold on the bathroom tiles scrubbed away.

Parking was free, and WiFi was included--definitely a necessity these days. It was great to have ready access to our car, and to be able to get onto the Internet so easily.

I appreciated the cookies at the check-in desk on our arrival, and the 24-hour availability of coffee and tea.

This hotel tries hard to be accommodating, and they definitely succeed. It's not glamorous, and the location is unexciting, right next to the 401. But I would certainly recommend it.

Room Tip: Ask for a room away from the elevators.
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Introvertica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review, January 3, 2013
Dear Guest,

We strive for comments such as “I would certainly recommend it” and we thank you for commending our associates. Your business is sincerely appreciated and will look forward to your future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelburne, Canada
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed December 2, 2012

Booked thru' the internet for a 5-night trip to Toronto for the 100th Grey Cup Festival. For a great low price (around $100+), we enjoyed a spacious King room with a roomy, modern bathroom.

Price included a plentiful. self-serve, hot breakfast every morning which offered a daily variety of eggs, bacon or sausage links or patties, cereals, toast/bagels, yogurt, bananas, juice and coffee. Stashing a bagel, yoghurt n' fruit covered us for lunch while tromping around the Grey Cup festival.

Another plus was the hotel layout. Room was on the 3rd floor & quiet, and had quick access by stairs or elevator to either the lobby for Coffee/Tea, or the parking lot. By the way, parking is free, as is the daily Globe & Mail. Staff were very friendly, and we noticed every single staff member we encountered was friendly & accomodating, greeting us, and ensured our stay was pleasant.

Considering the fees to park downtown, staying in Scarborough & driving down post-rush-hour worked out to be cheaper than staying in a high-priced hotel downtown. The Holiday Inn Express may not be a luxury spot, but every effort is made to provide a clean, comfortable room! We only slept there, showered n' dressed, grabbed a quick hot breakfast and dashed away for most of the day, returning late at night.

Located conveniently within walking distance (or a quick dash with a car), are: The Keg (adjoining), a McDonalds (across the road), and a Tim Horton's, kitty-corner across from the MickeyD's. The Hotel is located off the Markham Road exit of the Hwy. 401. This also offers a 5-10 minute drive to to Scarborough Town Centre for shopping & a movie theatre.

There were a few things on the "Could-Be-Better" list:
1. The king size bed, while spacious was uncomfortable, which resulted in a lot of tossing n' turning.
2. Being 5'11", the toilet was so low it only reached to just below my knees (perhaps sized for small children?) and having bad knees created issues getting up. That's something I've never experienced before.
3. There was an overwhelming odour of cleaning products in the hallways & room when we arrived back at nights, and by the 3rd day, disturbing, and brought on some of our asthma.
4. The climate control system was noisy & hard to regulate. It was either ON or OFF, Hot or cold. This made me realize that a "perk" feature of upscale hotels was an automatic thermostat!

Room Tip: Our room facing the exit of Hwy 401 was very quiet. The other side of the building faces a small ser...
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diamond_Girl88_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review, December 6, 2012
Dear Guest,

Your comments have made our team proud. It is comments such as yours that gives us the opportunity to work collectively towards delivering a better product. We sincerely thank you for taking the time to post your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

I stayed at this hotel many times (at least 20) and have never been disappointed. The people are curteous and professional. The free breakfast is really fast as it is self-serve and the rooms are clean. Also, there is a Keg Steakhouse right next door and the hotel is close to the 401. Reasonal price too. You'll save min 15% if you're a member of the CPSA.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank billharsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, Owner at Holiday Inn Express Toronto East, responded to this review, November 26, 2012
Dear Guest,

Pardon us for the late response. Your comments have made us proud and your repeat stays at our hotel has assured us that we are on the right track. The discount given to CPSA members is the recognition of their loyalty and your business is sincerely appreciated. We look forward to your future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Toronto East

Property: Holiday Inn Express Toronto East
Address: 50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Scarborough
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#10 Best Value Hotel in Toronto
#49 Business Hotel in Toronto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Toronto East 2.5*
Number of rooms: 138
Official Description (provided by the hotel):
Welcome to One of the Best Toronto Hotels Around For superior service and amenities, come visit the 3-diamond AAA/CAA Holiday Inn Express Hotel Toronto East in Scarborough. Our hotel is 25 km from Pearson International Airport (YYZ). You'll find an abundance of attractions nearby. You can tour the famous Metro Toronto Zoo and Ontario Science Centre, head inside for shopping at Scarborough Town Centre and other local shopping centres or have fun outside at Edwards Garden. For your convenience, we have two desk top computers in the lobby with free high-speed Internet access to plan your day or print directions to your destination. Business travelers also enjoy our hotel's close proximity to Toyota Canada, Honda Canada, Scarborough Grace Hospital, Scarborough General Hospital, local colleges including Centennial College and the University of Toronto and other businesses in Scarborough. Our hotel's meeting space can accommodate gatherings for up to 50 people, and we have 24-hour business centre services to help you prepare for a meeting. Because each room in our hotel features triple-sheeted bedding, a 27-inch TV with in-room movies, and free high-speed Internet access you can expect a comfortable stay in Scarborough. Our hotel deals include a daily newspaper delivered to your room, a free hot breakfast bar each morning and access to the fitness centre. Reserve your room today at the Holiday Inn Express Toronto East Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Toronto East Hotel Scarborough
Holiday Inn Scarborough
Holiday Inn Express Scarborough
Scarborough Holiday Inn

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