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Holiday Inn Express Toronto East
Ranked #67 of 138 Hotels in Toronto
Reviewed August 25, 2012

I was not overwhelmed with this property at all. There was nothing too special about it. The next room was very noisy until the early hours. There was cereal left on the floor in plain sight so I have some concerns with the cleanliness.

  • Stayed: August 2012, traveled as a couple
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Thank JamesPharm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this reviewResponded August 27, 2012

Dear Guest,

We were disappointed to learn that you had concerns about cleanliness as our staff takes pride in their service and we regret that we failed. I can assure you that this is not a norm and sincerely hope this will not deter you from giving us another opportunity to be of service to you in the future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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206 - 212 of 306 reviews

Reviewed August 18, 2012

Great value; friendly staff; very clean; comfortable beds . Newly renovated and next to the 401. Would not stary anywhere else. Breakfast was very nice and handy. Close to the zoo and other amenities.

  • Stayed: August 2012, traveled with family
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Thank cl045Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this reviewResponded August 20, 2012

Dear Guest,
Thank you for your assurance to return as we strive for your business. Your compliments are sincerely appreciated and we will look forward to welcoming you again.

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Reviewed July 30, 2012

Excellent hotel - great location, surprisingly clean and quiet room, fantastic staff, everyone very helpful and customer service oriented. The hotel is close to 401 and there is a big mall near by. Incredible king size bed for me and my husband,very clean and comfortable room to stay. It didn't even occur to me that the complementary breakfast is included until the front desk stuff told us. We really enjoyed the breakfast buffet and it was so good.

  • Stayed: July 2012, traveled as a couple
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Thank EZEZEZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this reviewResponded August 2, 2012

Dear Guest,

Your comments have made us proud and we are delighted that you had a pleasant stay. Your business is sincerely appreciated and we look forward to your future visits.

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Reviewed July 26, 2012

Admittedly the hotel has a slightly dated look on the outside but the facilities are, as always with HI Express, top knotch. The front desk staff were very helpful and the room exactly as ordered. The only drawback was the absence of a fridge in the room but as we were staying just overnight this was no inconvenience for us.

The hotel provided good value for money which is why we use HI Express often when travelling and the priority points loyalty program helps to make the travelling $$ stretch even further.

  • Stayed: July 2012, traveled with family
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Thank Cayemar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this reviewResponded July 30, 2012

Dear Guest,

We are delighted that you found good value for your money and your compliments on our associates is sincerely appreciated. We will be looking forward to your future visits.

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Reviewed July 26, 2012

First and Last time here.. managment was very rude when i asked a question, not up to HIE standarsd at all...had a few centipede looking things on the ceiling as well as spiders, not the cleanest, did not feel comfortable here at all.

  • Stayed: July 2012, traveled on business
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Thank Cleanfreak a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this reviewResponded July 30, 2012

Dear Guest,

Although we take several precautions and have pest control contract, we are sometimes let down with the crawling insects and after constantly receiving great reviews we were disappointed to learn that our management staff was rude. We deeply regret the incident and sincerely hope that you will give us another opportunity.

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Reviewed July 23, 2012

This hotel has a dated look to it but please, don't let it fool you. The front staff are extremely courteous, friendly and professional. The room was clean and bed comfortable. Word of advice: get rooms away from the vending machine/ice machine. We were booked into room 314 and as quiet as it was, when someone was getting ice or pop, it was noisy and disturbing. The room itself had character with one brick wall.

Free parking and WiFi was great. Extremely convenient access to 401 east and west. There is a Keg right beside the hotel (although never ate there).

Personally, I didn't find the breakfast great for my liking. Having gluten issues, there was very little available for me to eat (although there were hard-boiled eggs, scrambled eggs (not sure about those...didn't feel great after eating them), and packaged instant oats (again, not sure about this either)... plenty of bananas with apples being available at the front desk. There were pancakes, sticky type buns, cereal, bread, bagels, sausage type of meat, coffee, tea, orange and apple juice, milk...lots for those without sensitivities.

I would stay here again for the room itself.

  • Stayed: July 2012, traveled with family
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Thank Slender1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this reviewResponded July 24, 2012

Dear Guest,

Thank you for taking the time for posting your review. Your positive comments make us proud and we regret that you could not enjoy our breakfast. We will put forward suggestions for gluten free products and hopefully your future experience will be better.

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Reviewed July 21, 2012

The hotel is conveniently located. We had no trouble getting there even though it was our first visit to Toronto. Free parking was a nice bonus. We had one room with 2 queen beds and 1 room with a king sized bed. The children got complimentary bottles of water and crispy rice bars upon arrival. The management accommodated our request for adjoined rooms and an early check-in which we appreciated. The staff were polite, always smiling and greeting guests. The receptionist Angela was courteous and friendly. She was helpful and suggested us a nice place to have lunch with children. The rooms were spacious and the beds were clean and comfortable. The AC was working well. The breakfast was good enough (except for powdered scrambled eggs and tasteless sausages): yogurts, toasts, cereals, muffins, juice, tea and coffee. The daily newspapers were available for free in the breakfast area. There was also an ice machine next to the lobby and a complimentary tea and coffee in the room. The Wi-Fi code that we got upon arrival was working on all devices that we had with us. The Keg restaurant is very close, across the parking lot. It was a great dining experience for our family.

  • Stayed: July 2012, traveled with family
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Thank Mat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this reviewResponded July 24, 2012

Dear Guest,

Thank you for commending our staff and our hotel. It is comments such as yours that make us proud and celebrate. We are delighted that you enjoyed your stay with us and we look forward to your continued support.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Toronto East

Address: 50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Scarborough
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#49 Business Hotel in Toronto
Price Range: $102 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Toronto East 2.5*
Number of rooms: 138
Official Description (provided by the hotel):
Welcome to One of the Best Toronto Hotels Around For superior service and amenities, come visit the 3-diamond AAA/CAA Holiday Inn Express Hotel Toronto East in Scarborough. Our hotel is 25 km from Pearson International Airport (YYZ). You'll find an abundance of attractions nearby. You can tour the famous Metro Toronto Zoo and Ontario Science Centre, head inside for shopping at Scarborough Town Centre and other local shopping centres or have fun outside at Edwards Garden. For your convenience, we have two desk top computers in the lobby with free high-speed Internet access to plan your day or print directions to your destination. Business travelers also enjoy our hotel's close proximity to Toyota Canada, Honda Canada, Scarborough Grace Hospital, Scarborough General Hospital, local colleges including Centennial College and the University of Toronto and other businesses in Scarborough. Our hotel's meeting space can accommodate gatherings for up to 50 people, and we have 24-hour business centre services to help you prepare for a meeting. Because each room in our hotel features triple-sheeted bedding, a 27-inch TV with in-room movies, and free high-speed Internet access you can expect a comfortable stay in Scarborough. Our hotel deals include a daily newspaper delivered to your room, a free hot breakfast bar each morning and access to the fitness centre. Reserve your room today at the Holiday Inn Express Toronto East Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Toronto East Hotel Scarborough
Holiday Inn Scarborough
Holiday Inn Express Scarborough
Scarborough Holiday Inn

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