We stayed for 3 nights in late September. The hotel is on West Street but the entrance is small and luggage has to be lifted up stairs. Our taxi driver did not know there was a vehicle entrance at the side where there are no stairs and staff will take bags. The hotel is ideally located near the CN Tower. Our initial room on the 19th floor had lots of problems - no TV remote, no Guest Directory, the wash basin plug did not function and the shower was faulty. A single complaint was enough to have the Guest Services Director personally intervene. Within a couple of hours we were moved to the Producer's Suite on the 20th floor. It was fantastic. ( thank you, Parry). During our stay the staff were very helpful and cheery especially in the breakfast restaurant. Nothing was too much trouble. This hotel is no Park Hyatt but after a shaky start we had a great 3 days.
- Official Description (provided by the hotel):
- Located in the heart of Toronto Entertainment District, central downtown, is the beautiful Hyatt Regency Toronto. Boasting 394 guestrooms including 32 deluxe suites on 20 floors. Typical guestroom features include 42inch plasma television, iPod Docking station, multi-media interface capabilities, massaging showerhead and other comforts of home. For business or pleasure, the Hyatt Regency Toronto provides the perfect location for anywhere you need to be in Toronto. ... more less
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- Also Known As:
- Hyatt Regency Toronto Hotel Toronto
- Toronto Hyatt Regency
- Holiday Inn Toronto