We have stayed at this hotel twice now - once in January 2011 and again in July, and we will NEVER stay anywhere else when visiting Toronto again!
We had a lovely experience in January, which was why we made reservations for a one-bedroom suite at this hotel when planning a trip to see our favorite artist, Josh Groban, in concert at the Air Canada Centre, and the Labatt Center in London, ON. We planned two nights here in Toronto, and made reservations for a 3rd night in London so we wouldn't have so far to drive after the concert.
Upon check-in we were informed that since we were a large family (four adults - my husband, myself, and my adult son and daughter) we'd been given a comp. upgrade to a TWO-bedroom, TWO bathroom suite. One look at the suite we'd been given and we asked if we could extend our stay by one night! Upon verifying that we'd be able to do so, we canceled our reservations for London (sorry, London!), and settled in for a three-night stay in what I have to say is THE nicest hotel suite we have EVER had the pleasure of staying in!
The suite was spacious, impeccably clean, and quiet. The kitchen was well-equipped for our purposes - a couple of light meals taken in the room instead of eating out. At some hotels, we've had all we can do to get one set of towels apiece, but here there were plenty of towels made available, more than enough extra blankets in the closet (which may seem rather odd, considering Toronto was in the midst of an historic heat wave!), and all the customarily supplied items were there in sufficient quantity.
The front desk staff was gracious and friendly, very helpful and unfailingly polite, as were the housekeepers. We encountered no problems during our stay, but if we had I have no doubt they would have been dealt with quickly and satisfactorily.
The SuiteStart complimentary breakfast was among the best we've encountered at any of the Homewood Suites. Everything was fresh and well prepared. The first morning we were there, my husband and I went down during the last hour of breakfast (8:00 - 9:00) to have our own breakfast, and get something to bring up to our son and daughter, who were still too tired to go down with us. Things were a bit chaotic, as there seemed to be a large group of guests - all related - that had descended upon the dining area en masse. The breakfast staff had, perhaps, a little difficulty keeping up with their demands, especially in the area of the bread, bagel and pastry display. Almost as soon as the supply was replenished, there was a rush on the display. (One young man in particular, dressed in his jammie bottoms, seemed to be in a perpetual holding pattern, hovering over the pastry display.) This went on until long after the official closing time for breakfast. The staff had to finally turn off the light in the serving area to signal that breakfast was over. We were more amused than annoyed at the chaos, the only drawback being that the rest of our party didn't have much of a selection of pastries brought up to them. But that was a small thing, and wasn't really the fault of the kitchen staff. And despite the added pressure of the rush, the staff was very polite and attentive.
The second and third mornings were much smoother, and there was an adequate supply of everything. The fresh fruit bowl was a favorite!
All in all, we had a wonderful stay at the Toronto Airport Homewood Suites, and we will definitely be coming back any time we are in Ontario province!
- Official Description (provided by the hotel):
- Make yourself at home at the Homewood Suites by Hilton® Toronto Airport Corporate Centre. This upscale residential style hotel is ideally located on the border of Toronto and Mississauga, minutes from Toronto Pearson International Airport. We've perfected the extended stay hotel experience by combining all the comforts of home with our passion for making our guest feel welcome. Whether you're traveling for business or pleasure, our friendly staff takes pride in satisfying your needs. Come and Make Yourself at Home® and enjoy our:~Complimentary Suite Start® Hot Breakfast~Complimentary Welcome Home Dinner Reception, Mon - Thurs Evenings~Spacious Suites with Kitchenettes~Mini-Putt, 24 Hour Fitness Centre and Swimming Pool~Executive Centre, Suite Shop and BBQ~Complimentary Wi-Fi internet access~Complimentary Airport Transportation. ... more less
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- Also Known As:
- Homewood Suites By Hilton Toronto Airport Corporate Centre Hotel Toronto