On Monday, April 22 at 14:10 My family (my pregnant wife and son) and I went for lunch to the restaurant. We ordered 2 foods and a drink and because there was no place to sit we had to wait for 30 minutes to be seated. During this time we notice that we were charged for a soup which we did not order! I to the chaser who was an old man! In response he said you have to take the soup otherwise we do not give you any food. I asked him why? He simply said we do not have food for you!! Anyway, I told him why?! I just said refund the fee and I will complaint because of your unprofessional behavior! He said you can do whatever you wish! My wife was pregnant and hungry. My son was also hungry!
I did not discuss with them because it was not appropriate but I want immediate action for this bad behavior. why should we wait for 30 minutes and then they refuse to serve us simply because of asking why we were charged for something which we did not want?!
The restaurant usually serves free soup for the number of the foods you order. He said we do not give you food because you do not want to pay for the third soup! I told him we do not want the soup at all!!! Why should we pay! Finally, he said we do not have food at all! I was really shocked!!
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