My wife and I stayed at the Toronto Renaissance for our anniversary and to attend a concert at the ACC. We were very disappointed with the hotel. We were found the decor and furnishings very tired and lacking appeal. The bathroom was dirty, outdated, even the round/worn tap knobs were a challenge to operate. The HVAC was noisy and could not be regulated. Even the coffee cups were paper rather than ceramic or glass. The vending machines were not working properly and amenities were far less than convenient. Access to the Internet also required a call to learn as a Rewards member, how we have to first accept a usage fee to be later reversed; how unnecessarily complicated. I would neither recommend to others or stay there again until it's updated or improved. The staff were pleasant but seemed disengaged and didn't offer information until they were asked. Overall this was very disappointing I'm sorry to say and not what I wold expect from a Marriott.
- Official Description (provided by the hotel):
- We're excited to announce our transformation from Renaissance Toronto Downtown to Toronto Marriott City Centre, and will continue to make enhancements to the hotel in Fall & Winter 2017/18. Charge up for business productivity or wind down for leisure creativity at Toronto Marriott City Centre Hotel. You set the pace at our Toronto downtown hotel's accommodations. We are a boutique hotel in Toronto that has 348 guest rooms and guest suites, with all of the amenities and services for excellence on a stay in Toronto - including a Lobby Lounge, Club Lounge, Starbucks Coffee, on-site restaurant, and indoor pool. We will follow your lead and meet your every need, whether you have come to our city to get work done or explore. Toronto Marriott City Centre Hotel offers a fantastic destination in the heart of Toronto, close to Rogers Center, CN Tower, and Air Canada Center in Toronto, Ontario, Canada. ... more less
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- Also Known As:
- Renaissance Toronto
- Toronto Renaissance