I was very disappointed with this hotel. It is not a 4*. I found it hard to believe it was a Marriott because I have always been happy with their hotels. The staff at reception were very polite but also less than honest. Our room was just so/so. The towels were very old and hard to the touch. They were so old they were almost grey. I would not use them to wash my car. The was a lot rust on the hand rail in the shower and also running down the tile below. The bath room taps leaked so there was green around them and on the counter top near the sink. There was coffee stains ( I hope it was coffee ) on the back of the bathroom door. I would not walk on the floors without shoes on. Very outdated and worn looking carpeting both in the room and the halls. Several pieces of equipment in the gym were not working. I have to wonder how long they have been broken. I would not recommend this hotel, and its not even close to a 4*
- Official Description (provided by the hotel):
- We're excited to announce our transformation from Renaissance Toronto Downtown to Toronto Marriott City Centre, and will continue to make enhancements to the hotel in Fall & Winter 2017/18. Charge up for business productivity or wind down for leisure creativity at Toronto Marriott City Centre Hotel. You set the pace at our Toronto downtown hotel's accommodations. We are a boutique hotel in Toronto that has 348 guest rooms and guest suites, with all of the amenities and services for excellence on a stay in Toronto - including a Lobby Lounge, Club Lounge, Starbucks Coffee, on-site restaurant, and indoor pool. We will follow your lead and meet your every need, whether you have come to our city to get work done or explore. Toronto Marriott City Centre Hotel offers a fantastic destination in the heart of Toronto, close to Rogers Center, CN Tower, and Air Canada Center in Toronto, Ontario, Canada. ... more less
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- Also Known As:
- Renaissance Toronto
- Toronto Renaissance