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“My new favourite in Toronto”

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InterContinental Toronto Yorkville
Ranked #14 of 137 Hotels in Toronto
Certificate of Excellence
Reviewed September 6, 2013

Stayed for three nights . All staff was friendly and acknowledged you promptly. I can not say that we had to wait in any manner what so ever. The registration was quick and we were pleased to be given a room facing Bloor street. Valet always had the car when we requested it, room was always made when we returned with fresh supplies . Room was clean and spacious . Location was ideal and I now prefer this area to any area downtown. Subway around the corner ( St. George stop) can take you any where you need to go which is great considering those of us not use to Toronto traffic need a break from driving. Lots of shopping nearby and required coffee shops. We did not use the restaurant , however, the lounge offered a nice relaxing atmosphere and excellent drinks. It was nice that we never had to wait for an elevator.
My only complaint was the facilities was missing the little extras like water when you come through the door or perhaps some apples at registration. These are minor things but nice little touches for guests.

Room Tip: Rooms facing Bloor offered a nice view of the CN Tower but did not seem to have alot of street noise...
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  • Stayed: September 2013, traveled as a couple
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Thank OntarioCabrx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 5, 2013

We stayed for 5 days in August. The hotel is wonderfully located, right by two subway lines, many restaurants, Yorkville, the ROM and part of the U of T campus. The room was wonderful for a family of 4 (two queens and a rollaway). Lots of room, very nice bathroom and I liked the fact the foyer separated the sleeping area from the bathroom - less disturbance at night.

The front desk was excellent. However, we were unfortunately placed on a floor with a huge wedding party and they made a tone of noise at about 2am the first night. Being on a different time zone, it was minorly annoying but didn't last long.

However, the breakfast feast being delivered to said wedding party the next morning was unbelievably obtrusive. For over 30 minutes first thing in the morning we were treated to continual door slamming (literally every minute) as wait staff delivered a ridiculous number of breakfast trays to the wedding guests. All of who were all crammed into an executive suite two doors down from us. The walls literally shook every time the door slammed shut.

Given we were several hours behind time-zone wise and a little jet-lagged we were not pleased but we gave it 10 minutes expecting it to stop. It didn't and the wait staff were completely unapologetic when opened our door and pointed out propping the suites door open might be a better way to go rather than disturbing the whole floor with this noise. Apparently that idea was beyond him as the slamming continued.

Once the wedding guests checked out that afternoon the rest of the time at the hotel was pleasant. The kids used the pool once and really enjoyed it. The bellmen were very proactive and helpful.

  • Stayed: August 2013, traveled with family
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1  Thank littletyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2013

This hotel is definitely one that I would go back to; very well located on Bloor street in the middle of museums, (Bata is close by, ROM is just in front) high class shopping, etc. I was there with my daughter, we enjoyed the comfy and silent rooms, effective staff; we had a great diner at their restaurant, not the usual "based on reputation" place. This one had a great menu and service.

  • Stayed: June 2013, traveled with family
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Thank Lupin15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

The hotel is in an ideal location. You're pretty much in the middle of most things. There's a couple of days worth of activities all within walking distance. Don't forget to visit the Bata Shoe Museum about two blocks away on Bloor Street. OK, back to the hotel. It was very clean. However, if you had an inside courtyard room, the rooms need more light. You could pull back all the draperies, but then you'd have no privacy whatsoever. Also, the lower levels facing the courtyard can be noisy late at night due to the bar crowd. Get a room facing Bloor Street and you won't have any of these issues. The hotel's website said there was a rowing machine in the fitness center and there wasn't. (Only rowers would care about this.)
The staff was quite friendly and helpful.

Room Tip: Get a high floor room facing W. Bloor Street.
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  • Stayed: August 2013, traveled with friends
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Thank HarlanJF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

Finding a good hotel in Toronto seemed very difficult before the trip, and still seems difficult. I was worried about this hotel being all flash (like the hotels I have stayed at in Asia) and no substance. It sort of was, but compared to the second hotel we went to (Ocho), we would come back here.

-The room was mostly clean and the bed mostly comfortable.
-We did not have issues with noise here - which is HUGE when traveling, worth a lot.
-Safe in room was great, a requirement now days.
-Loved that I could open the window.
-Liked that our room was on Bloor with good views of the Royal Ontario Museum.
-Location is good for walking through the college campus and to numerous areas.
-Area seemed safe.
-Parking garage was expensive, but it was great that it was under the hotel and we could take the elevator up directly into the hotel.
-Hotel staff was nice.

Negatives:
-Overall the room seemed like it needed a revamp, especially the bathroom. I can never put my finger exactly on what makes hotels seem tired, but this one did.
-We had to pay for internet access. Seriously? Isn't it 2013? This should be part of the hotel amenities in this day and age. Lame.
-Business center use was an extra charge. Want to print that boarding pass? Forget doing it here, do it at the airport.
-This is not anything like the InterContinental I stayed at in Soma in San Francisco. InterContinental could use some brand consistency. Get this place up to SF level and this could be a great option for people visiting Toronto.

I'm not sure there are great hotel options in Toronto in general, so I guess I would come back here. I was traveling with my husband, but if I had to travel here as a solo female business traveler I would feel comfortable here.

Room Tip: Windows are actually soundproof, don't hesitate to ask for a room on Bloor Street. You will hav...
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  • Stayed: August 2013, traveled as a couple
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1  Thank bealocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
simonantoine, General Manager at InterContinental Toronto Yorkville, responded to this reviewResponded August 20, 2013

Dear Bealocal,
Thank you kindly for taking the time to post your comment following your most recent stay wtih us! I am very glad you enjoyed the location, views and the cleanliness of the guestroom.

In regards to having complimentary internet for our guests - we indeed do offer it - to all of our Elite IHG Reward Members (Gold, Platinum & all Ambassador members). Also, in 2014, we are launching complimentary internet to ALL of our IHG Reward Members.

Although our business center is a third party operated site, it does actually offer complimentary printing of all boarding passes. In addition, we also have a computer station on the lobby level dedicated exclusively to printing boarding passes. The station is convenietly located near the elevators.

Once again, thank you so much for providing such valuable feedback and comments. We do hope we will have another opportunity to welcome you back in the near future!

Sincerely,
Simon Antoine
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2013

This hotel is in an ideal location for shopping, good restaurants and sightseeing. I recently spent 2 nights in this hotel. The ROM is just across the street and there is a wonderful selection of shops along Bloor and nearby. The hotel staff are extremely welcoming and friendly. The gentlemen at the door greet you warmly as they open the doors. The desk staff are very helpful. There are nice extra touches - apples, water and towels in the lobby for morning joggers. The newspaper delivered to your room.
I used the fitness room and found it clean and well equipped. The pool is ideal for doing lengths and a great depth for Aquafitness. The hotel lounge was inviting with a lovely fireplace and comfortable chairs. The staff were very friendly.
I would definitely stay there again and recommend it to anyone who would like a comfortable, convenient hotel in the heart of Toronto.

Room Tip: The fitness centre and pool are on the 8th floor if you would like to be close. There is also a lov...
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  • Stayed: August 2013, traveled with friends
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Thank Jennifer J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

We spent 4 nights in this hotel and the overall experience was excellent. The room was very nice, spacious, quiet and comfortable. Although we would have preferred a buffet, breakfast was very good.
Location is perfect for visiting the city.
What we most appreciated is the courtesy and professionalism of the staff, in particular we would like to thank Carolina, the chief of concierge, for the exemplary support he gave us organising our city sightseeing, the visit to Niagara and even with our car rental!

  • Stayed: August 2013
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Thank fabdelta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Toronto Yorkville

Address: 220 Bloor St W, Toronto, Ontario M5S 1T8, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Toronto
#15 Luxury Hotel in Toronto
#17 Family Hotel in Toronto
#18 Romantic Hotel in Toronto
Price Range: $167 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Toronto Yorkville 4*
Number of rooms: 208
Official Description (provided by the hotel):
Escape to our premium downtown Toronto hotel, located in the fashionable and exclusive neighbourhood of Yorkville. Our boutique hotel redefines luxury standards with sleek, crisp, yet warm and invitingly designed interiors, a uniquely personal touch to service and an approachable elegance. When you choose our downtown Toronto hotel you'll be in the heart of Yorkville, one of Toronto's most fashionable neighbourhoods, with high-end restaurants, boutiques, and art galleries only a short stroll away, as well as the University of Toronto and major museums such as the Royal Ontario Museum right across the street. ... more   less 
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Also Known As:
Intercontinental Toronto Yorkville Hotel Toronto

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