Lovely hotel with fabulous restaurants and room service...however.
We were evacuated from our room at 12am for chemicals leaking from our mini fridge
I was really ill from it and they moved us to a different room. We left part of my luggage behind to be moved to our new room by the housekeeping staff in the morning. My computer bag went missing and was never replaced.
I spoke to the manager/staff and the owner and they offered us nothing and accused me of losing it.
We had been there 3 weeks !
Not Impressed with how it was handled at all....never went back.
- Official Description (provided by the hotel):
- Escape to our premium downtown Toronto hotel, located in the fashionable and exclusive neighbourhood of Yorkville. Our boutique hotel redefines luxury standards with sleek, crisp, yet warm and invitingly designed interiors, a uniquely personal touch to service and an approachable elegance. When you choose our downtown Toronto hotel you'll be in the heart of Yorkville, one of Toronto's most fashionable neighbourhoods, with high-end restaurants, boutiques, and art galleries only a short stroll away, as well as the University of Toronto and major museums such as the Royal Ontario Museum right across the street. ... more less
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- Also Known As:
- Intercontinental Toronto Yorkville Hotel Toronto