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Reviewed 4 weeks ago via mobile

I attended a birthday at the renovated Royal York Hotel’s bar. The bar area is open and spacious allowing for large or small groups. The atmosphere is exciting. We ordered cheese and prosciutto trays, and a vegetable assortment, which was accompanied by delicious bread. The service was quick and friendly.
For dinner we walked across the hall to the restaurant Reign. We sat in a private room. A choice of fish, beef and pasta was served, along with a green salad. I ordered the gnocchi. It was doughy and heavy. The wine list featured notable Italian whites. The service was efficient.
The evening was very enjoyable and the atmosphere was conducive to enjoying space, food and family.

Date of stay: January 2020
Trip type: Traveled with family
Thank SKYGURLIE416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontRoyalYork, Public Relations Manager at Fairmont Royal York, responded to this reviewResponded 4 weeks ago

Thank you for your review. We are so pleased you enjoyed your stay and your dining experience at REIGN. We appreciate the feedback and will pass it along to our team. Thank you and we hope to welcome you back again soon.

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Reviewed 4 weeks ago

Standard room is a decent size. Bed was comfy. Bathroom a bit on the small side though. Also, no tub. :( Shower pressure was poor. But overall the room was quite nice. First class lounge on the lobby level. Perfect spot for a cocktail and respite from a busy Toronto day. Great staff; very effcient and friendly.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
Thank Shawkimm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontRoyalYork, Public Relations Manager at Fairmont Royal York, responded to this reviewResponded 4 weeks ago

Thank you for your review. We are pleased to learn you enjoyed your overall stay and were able to take advantage of CLOCKWORK for a nice cocktail. We do appreciate the feedback regarding the room and have passed it along to the appropriate teams. Thank you and we hope to welcome you back again soon.

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Reviewed 4 weeks ago

Had a small meeting in the hotel, very comfortable meeting room, good lighting and temperature. Food excellent, esp as were only a dozen people. Very creative and well presented. And what a refurb, the hotel lobby is sensational, love the bar / lobby area.. looks great. Should also mention the attentiveness of the staff, there when needed, not overly so.

Room tip: Gold Floor, FAB!!
Date of stay: January 2020
  • Trip type: Traveled on business
    • Location
    • Service
Thank mismanagement
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontRoyalYork, Public Relations Manager at Fairmont Royal York, responded to this reviewResponded 4 weeks ago

Thank you for your review. We are so pleased to learn you enjoyed your stay and appreciate our new lobby. It is certainly something we are very proud of and it has been well-received thus far. Thank you and we hope to welcome you back again.

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Reviewed 5 weeks ago via mobile

I’ve stayed at the Fairmont and visited the area for games/events. There are numerous areas that make the Fairmont Royal York stand out.
1. Fairmont offers the best service and location, stretching between Bay and York streets by the financial district. You can watch hockey/basketball games a block downhill on Bay at Scotiabank Arena, or musical stage performances just kitty corner (Meridian/Sony Centre) as well as a few blocks North on York at the Arts theatre (Four Seasons) near the Hilton. Fairmont is clean and just across the street from GO transit and VIA trains, Union Subway station, and buses. UP Express connects at around $12 direct from Pearson International Airport, which is cheaper than Uber fare. You couldn’t find better.
You’ll find it convenient travelling outside of the hotel. PATH corridor runs below the hotel at its Avenue level to Union, if passengers don’t want to cross at the intersection a few strides across streetcar tracks. The doors to the subway and Union trains are immediately to the right, beside Starbucks at the bottom of the East escalator from the Ticket Counter below Hotel Valet.
Valet parking is also available on site. It will start at $60 overnight before tax, or generally $30-42 for any other period. They allow in-out privileges at no added charge and after check-out until about 9:45.

2. Rooms
Rooms with TV and washrooms have been updated in this historic hotel. The cushion top mattresses and pillows are the best. The ceiling on entry will be lower than average, so very tall guests might ask for alternate rooms. Disabled or elderly guests may ask for a room closer to the Main or else East elevators, since the hotel/ hallway* practically extends a city block. Not all rooms might have exterior windows, but the quiet privacy rooms (halfway*) do.
Climate-controlled Standard is tastefully furnished but tight, to walk around the Queen bed or navigate getting to the toilet/shower. For certain guests it’s a good idea to request an “upgrade” to roomier accessible rooms on the first floor above Mezzanine. The bedroom with two-Queens has a nice sitting room adjacent. You’d only be giving up the partial view of the Lake, better viewed from the eleventh floor and above.

3. Dining
Clock Works lounge in front of Reception is fabulous, but the Library Bar beside the Imperial Room is more intimate—the place to be. Like afternoon/high tea (whenever the Queen finds refreshment here), reservations are best given in advance. Check for availability online.
Reign tables and dining room was closed in the evening on arrival but reopened for breakfast—with a wait. A good menu offered in-room service. Meals cost around $28 (up to $45 for entrees). Salads and breakfast range around $18.

The best way to get meals in the immediate vicinity is to cross the street. It isn’t possible for disabled people to attempt it in bad weather (in which case Stratus Restaurant could be open). Kelly’s Landing is an accessible Bar and Grill just kitty corner beside Union Stn. One crossing further is Jack Astor’s. To the East a bit further is buffet-style Marche Restaurant beside Hockey Hall of Fame by Yonge.

4. Meetings
Fairmont hosts catered events and has spaces small and extremely large. Free or conference wifi can be accessed throughout the hotel. It’s an ideal conference setting and wedding site.

5. Amenities
Shopping and services are connected to the hotel underground. Kalani Spa and salon as well as Marine Club are below Valet at the Avenue level.

Date of stay: January 2020
Trip type: Traveled with friends
Thank AnLily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontRoyalYork, Public Relations Manager at Fairmont Royal York, responded to this reviewResponded 4 weeks ago

Thank you for sharing this detailed review. We do appreciate you taking the time to review every aspect of your stay and we're glad to learn you enjoyed your time here at the Royal York. Thank you and we hope to welcome you back again soon.

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Reviewed 5 weeks ago

What a wonderful place to stay while visiting Toronto! Convenient location across the street from Union Train Station. Took the UP Express from the airport. Within walking distance to the CN Tower, train museum, hockey Hall of Fame and lake front. Room amenities are great and bed was very comfortable. Staff is friendly and helpful. Breakfast at the Reign was delicious. Highly recommend the farm house!

Date of stay: January 2020
Trip type: Traveled on business
Thank MIGTraveler21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontRoyalYork, Public Relations Manager at Fairmont Royal York, responded to this reviewResponded 4 weeks ago

Thank you for your review. We are so pleased to learn you enjoyed your stay with us and were able to enjoy breakfast at REIGN. We appreciate the kind words and hope to welcome you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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