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“Nice stay, not far from the office”

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Hampton Inn by Hilton Toronto Airport Corporate Centre
Ranked #20 of 134 Hotels in Toronto
Certificate of Excellence
Montreal, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice stay, not far from the office”
Reviewed March 24, 2014

I was only there a few days, but the hotel is really well situated for companies in the area and close to the airport. There were taxies waiting outside in the moring, that was really convenient. Although on the main street the hotel was quiet. There are a few restaurants in the area, but there's definitely not much in walking distance from the hotel.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek M, General Manager at Hampton Inn by Hilton Toronto Airport Corporate Centre, responded to this review, April 7, 2014
Thank you so much for reviewing our hotel. I am glad to hear that you had a great stay at the Hampton Inn and that our location well suited for your needs. We look forward to having you stay with us on your next visit to Toronto!
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790 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
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hamiltonm
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 21, 2014

We stayed here before taking an early flight out the next morning. The rooms were spacious and the beds were really comfortable. The staff were really courteous and provided prompt, friendly service. The breakfast was included and was a mix of some hot ( sausage, egg, waffles) as well as cereal, fruit self serve style breakfast, or if you were in a hurry they had a packed breakfast in a bag ready to go.

There was a small pool and gym, but we didn't have the time to use either.

They offer a free shuttle service to the airport and parking at $10 per night whilst you are away.

I would certainly use this hotel again before flying.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trew9876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek M, General Manager at Hampton Inn by Hilton Toronto Airport Corporate Centre, responded to this review, April 7, 2014
Thank you so much for taking the time to review our property. I am thrilled to know that you enjoyed your stay with us at the Hampton Inn and that you were happy with our service. It is great to hear that you were able to enjoy our complimentary hot buffet breakfast. We look forward to having you stay with us again in the future and hopefully you will be able to try out our pool and fitness center.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed March 20, 2014

I only stayed here for 1 night but found the room was bigger than expected, yet cozy and felt like home. They had a shuttle that took me to the office nearby - location was good for our office. Everyone was friendly and helpful. I didn't use the gym so can't comment on that.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Antonia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek M, General Manager at Hampton Inn by Hilton Toronto Airport Corporate Centre, responded to this review, April 7, 2014
Thank you so much for reviewing our hotel. We are glad to hear that our hotel was a pleasant surprise during your short visit and that our staff was friendly and helpful. We are looking forward to having you stay with us on your next visit to Toronto!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
195 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed March 15, 2014 via mobile

We stayed here for one night in between flights and they had an excellent free airport shuttle bus (24 hours) and an excellent location!

They do not offer breakfast or breakfast bags before 6am however we had placed it in our comments that we would need some before 6am upon check out and when we checked in we again requested it and they accommodated. Excellent service!

Would definitely stay here again :)

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Theresa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Level Contributor
116 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed March 12, 2014

I booked this hotel to stay at for one night passing through - if the rest of my hotels had been up to this standard I would have been very very happy, and this was the cheapest of all of them. Exceptional service from the guy who picked us up in the bus, to the reception staff - all excellent . Rooms were of a very high quality and the sleep quality was excellent. Free hi speed wifi, free tea , coffee and fruit available all day and free good quality buffet breakfast in the morning leave a very sweet taste. An excellent hotel - and when I come back to Toronto I will look no further - I have paid twice as much in other hotels and received only half as good a room. Well done to all the staff who have made this high standard happen - good job!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank seajay1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek M, General Manager at Hampton Inn by Hilton Toronto Airport Corporate Centre, responded to this review, March 27, 2014
Thank you very much for all those kind words about our property and staff. I am thrilled to hear that you enjoyed your entire stay with us and that it exceeded your expectations. We are looking forward to your next visit to Toronto!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 9, 2014

was in Toronto recently for business. company booked me at the Hampton Inn near the airport for convenience. hotel was very nice. staff friendly and helpful. nice fitness room business centre. did find a dirty sock hiding in drawer but overall was good. would stay again when I am back in Toronto

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mork o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 7, 2014 via mobile

Maybe OK if you are a corporate traveller looking for somewhere close to the airport before an early morning flight, but for those hoping to use this hotel as part of a pleasurable vacation - forget it.

In fairness, there are some good things:
- Rooms are good with excellent walk in showers in bathrooms.
- Staff in the complimentary breakfast dining area are genuinely friendly and helpful.
- Free afternoon biscuits, fruit and all day coffee.
- Complimentary shuttle service to the airport.

However:
On arrival, the two reception girls appeared very uninterested. When I asked for information about Toronto, one of them just flipped a couple of brochures across.

One of the main reasons we booked into this hotel was because they offered in-room microwaves (required for medical needs) and safes.

Firstly, we had no microwave and when we enquired at reception, it took a fair bit of insisting on our part before a small microwave was finally delivered.

The room safe would not work. A very willing and friendly housekeeper, Rosemary, spent about 15 minutes trying to get the power working before calling reception, in our presence, suggesting we be moved to another room. Clearly she was told NO.

She battled for the best part of another hour, with another staff member who also tried (while we sat in the room hoping to get out for dinner before everything in the vicinity closed down for the night), until they thought they had it working.

By now, 7.15pm had become 9.15pm, and as soon as they left, we tried again and the safe still had no power!

Rosemary finally convinced reception to move us to another room. Reception then asked me to come downstairs to collect my new room key. I said "pardon?" followed by a pause. Reception then said they would arrange for the new key to be sent up.

And guess what - the security safe in the new room didn't work either!!

We told Rosemary to forget it and that we would store our valuables elsewhere. Rosemary then offered not only to drive us to a local eating house for a late dinner, but also to come back when we were finished and bring us back. She was the star of the night!

Next morning, When I asked reception if I could specifically see the General Manager to discuss a few issues from the night before, I was told he was in a meeting for 20 minutes and could we take a seat.

We never did get to see the GM, nor did he make any contact regarding whatever it was that concerned us.

The Front of House Manager did come and see us and apologised for all the mess ups from the night before, but didn't really volunteer any offsets or excuses.

The safe in our new room was finally fixed on Day 3 (our final day) but no one told us about this.

No newspapers delivered to our door each morning. Maybe we had to ask, but no one told us about this either.

We will definitely not be recommending this hotel to our friends.



Stayed March 2014
Helpful?
2 Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tarek M, General Manager at Hampton Inn by Hilton Toronto Airport Corporate Centre, responded to this review, March 11, 2014
David,

Please accept our sincere apologies for the disappointing service and guestroom appointment of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our maintenance and front desk teams and assure you appropriate steps have been made to correct the issues you encountered with comfort and hospitality. Should you return to our area in the future, we would love to have you back so we may better demonstrate the complete quality stay you expect and deserve.

Thank you,
Tarek Mahfouz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn by Hilton Toronto Airport Corporate Centre

Property: Hampton Inn by Hilton Toronto Airport Corporate Centre
Address: 5515 Eglinton Ave W, Toronto, Ontario M9C 5K5, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Etobicoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Toronto
#6 Family Hotel in Toronto
#19 Business Hotel in Toronto
#26 Romantic Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn by Hilton Toronto Airport Corporate Centre 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
As you fly into Toronto, feel confident and secure knowing that you have a comfortable home away from home located just minutes from baggage claim at the Hampton Inn by Hilton® Toronto Airport Corporate Centre. Whether you're on business or up for a little fun, our airport area hotel in Toronto puts you in touch with Toronto. ... more   less 
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TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Priceline, Hilton Hotels Direct, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Hampton Inn by Hilton Toronto Airport Corporate Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn By Hilton Toronto Airport Corporate Centre Hotel Toronto

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