First just let me say that there are some things that I liked about this hotel and others that annoyed me. I think the decision to stay here really depends on your age and the kind of hotel stay you prefer (we like hotels that focus on being a hotel, more than a hot spot).
If you're a young couple wanting to be in a "nightclub style environment" with your hotel in the center of it and you have a decent budget than this is the place for you (the rooms weren't too expensive, but the incrementals can add up fast)! First impression (during the day) is that it's quite slick, nicely decorated and the service was good, quick & friendly. At night the doorman (a different guy from earlier) seemed more like a bouncer and was texting and swearing when we pulled up, which made us feel like we were staying at a nightclub more than a hotel. (It seemed like they did casting calls for most of their staff instead of "hiring"- however some of the front desk & day staff were the exception).
They seemed to put a lot of effort into the style of the decor and less on the functionality. I wish they would have tested some of their "design touches" first before choosing style over usefulness. Stylish but impractical things include: the bathroom sink - huge and splashy, the lighting system - didn't work properly and turning on the bathroom light illuminates the whole room (argh!), no shower door - looks good, but is drafty, rain shower head - again, looks good, but is useless for women who don't want to wet their hair every time (I eventually asked for a shower cap, as one was not provided), and the black out blinds & curtains- light came in from above and in between. Also, there was a general lack of space to put stuff (especially in the bathroom due to the huge sink), plus our front door didn't close properly and needed to be pulled tightly shut.
Pros included the stylish decor (minus the impractical things), bed was comfy, hypo allergenic bedding was available and still comfortable, Wobara sushi restaurant was delicious (even though it was just opened and they didn't even have their liquor license yet!) and the location. King West is an amazing location and as a former Toronto resident I have to say that the shops and restaurants around the Thompson are excellent!
Pet peeves were: They only provided 2 towels and 1 bathrobe in a room for 2 with a King Bed, no slippers, only 4 hangers and no bathroom "extras" like Qtips, shower caps, sewing kit, etc. However I will mention that when I called down to request most of the above, they brought it to us fairly promptly (although I still feel like they should have been there automatically). Also, we had a corner room and half of our windows were covered in white vinyl, so the view was lost - which really was a shame.
I'd be remiss if I didn't mention the rooftop patio which is cool, with a gorgeous pool and has a great views of the city. But be warned the drinks are really expensive (a round of 4 vodka tonics was $53 - BEFORE TIP) and again the "bouncer-like attitude" is quite prevalent.
Last mentions - the breakfast in The Counter (diner style), was OK - a little bland and nothing great (better options on King), parking was $35/night (which is crazy - for that price I felt like they should have included a car wash, at least), and the blinds really should be electric - the incremental cost/room should have been justified and they could do without the difficult to maneuver curtains and pulley blinds.
Overall, now that you're read my review (thank you for doing so) - I suppose I'd recommend this hotel if you can get a deal and if you don't sweat the small stuff. The location is fantastic and if you can avoid the bouncer-like attitudes, pricey drinks and parking, you can have quite a pleasant stay.
- Official Description (provided by the hotel):
- Thompson Toronto, Thompson's first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city's financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto's cityscape. The hotel's three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, and Toronto's first and only rooftop pool bar and lounge. ... more less
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