I check in and there is only 1 person @ the front desk. She continues to stand in front of me on the phone for 10 minutes before acknowledging my presence, despite me standing awkwardly in front of her 3 feet away. Meanwhile, four other employees standby the elevator, dressed like they are hitting up The Roxbury, playing on their phones.
Next, I get a key, that doesn't work for the room. I go back to the front desk and there is a different person there. He is also on the phone. I wait another 10 minutes to get a new key. Good times.
I finally get into the room. The vent for the A/C is loose and making a clearly audible, annoying sound. Shortly thereafter, I flush the toilet, which runs for about 20 minutes. The clocks are the wrong time (as in hour and minute aren't close to the real local time). Finally, I turn on the TV the next morning and it is @ the max volume.
Seriously awesome experience. I would rather take the money spent on this room, burn it outside in the adjacent park and sleep on a bench.
Notably, I have never provided online feedback for any product or service in my life.
- Official Description (provided by the hotel):
- Thompson Toronto, Thompson's first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city's financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto's cityscape. The hotel's three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, and Toronto's first and only rooftop pool bar and lounge. ... more less
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