I read the reviews for this hotel and I am extremely surprised with the poor reviews. I’m in sales and I travel all over north America so I have had my share of hotel experience. From the moment that I checked in I was impressed. Customer service is extremely important to me and this hotel did not disappoint!!
For starters the hotel lobby is incredible!! When I walked in I forgot I was in Toronto as not many hotels in Toronto are this cool or happening on a Sunday night. The front desk was very friendly and as soon as I walked into my room I received chocolate brownies and a lovely thank-you note. Which is always appreciated when travelling.
So the Room was absolutely incredible!! The room and bathroom were impressively clean. Other goodies include 2 large screen tv’s, heated bathroom floors, automatic lighting, most comfortable bed and pillows and what a view! I forget how beautiful Toronto is at night and the hotel is situated so that you have a gorgeous view!
I also dined at the restaurant in the lobby called scarpetto and the food was exquisite. It was their 1 year anniversary so I had a 5 course meal with accompanying wine with each plate for $50.
Most importantly the hotel is situated on a street that is not too busy so the room was very quiet at night which is important for business travellers that need to get up early the next day!
Overall, I was extremely satisfied and will definitely be coming back for all my future travels business or pleasure.
- Official Description (provided by the hotel):
- Thompson Toronto, Thompson's first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city's financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto's cityscape. The hotel's three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, and Toronto's first and only rooftop pool bar and lounge. ... more less
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