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“Great service”

Jack Astor's Bar and Grill
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Ranked #136 of 8,847 Restaurants in Toronto
Certificate of Excellence
Price range: $8 - $24
Cuisines: Bar, Grill
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Restaurant details
Good for: Large groups, Bar scene, Scenic view
Dining options: Dinner, Breakfast, Late Night, Lunch, Reservations
Neighborhood: Downtown
Reviewed June 14, 2014

Appetizers and drinks were brought within 10 minutes of ordering. Meals soon after. My steak was not cooked medium well as ordered but rare. Server took it back and new meals were made for both my friend and I. The waiter and manager were awesome and apologetic. Took quite a while to get the new meals but we were not in a hurry and did not complain. The manager gave a discount even though we didn't ask for one or complain. These people really know about customer satisfaction and proper service. The food was excellent, our waiter Peter was awesome and the manager was very personable and genuinely concerned. Even considering the kitchen mix up, The next time that I am in Toronto, I am coming back here to eat!

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Thank Li M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (673)
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352 - 356 of 673 reviews

Reviewed June 11, 2014

Enjoyed our meal here. Shrimp pad thai very good. Steaks cooked as requested. Waitress very pleasant and efficient. Toilets very clean. Liked the novelties throughout the restaurant....the chandelier made out of smirnoff ice bottles, all the pictures and even the brown paper table clothes which your waitress writes her name on. Would recommend and i would go back.

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Thank Cal26_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2014

Went to Jack Astors for a quick bite before an afternoon play. Great view, service was good. food was tasty. Lot's of different drinks to choose from. Great place to people watch! Would go back again.

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    • Atmosphere
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Thank sunnydazesunnydaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2014 via mobile

Let me make this simple:
food was average (brie burgers, fajitas) 6/10
Service: waiters (awful) forgot an order, refill took over 5 minutes. First time I met a waiter who asked how was everything, and before she we answered she replied herself awesome!!! Like an automatic robot.
After complaining the general manager took care of everything, got the missing order, got us refills again and again, and made us a discount for the mess done by the waiters.
Excellent manager managed to save the day in the end.

Thank Ahmad_Ardalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2014

Great menu, the buffalo chicken salad is amazing. We also had the nachos with beef chilli. All the food was great and at a good price. It was too busy to sit on the patio but the booth was very comfy and much less crowded inside.

Thank Penny198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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