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“Nice Rooms at the Hilton” 4 of 5 bubbles
Review of Hilton Garden Inn Toronto Downtown

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Hilton Garden Inn Toronto Downtown
Ranked #34 of 132 Hotels in Toronto
Halifax, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice Rooms at the Hilton”
4 of 5 bubbles Reviewed December 4, 2012

Stayed at the Hilton Garden Inn with my wife and two kids (17 & 19) for an extended weekend of Blue Jays baseball. The hotel is in a good location for downtown activities and only 0.5k from the Rogers Center. My wife had arranged for early checkin (as opposed to regular checkin at 3pm) prior to us arriving as we were going to be in Toronto mid morning but we were told our room was not ready. We did not get to checkin until 3pm. They did store our luggage for us until then.

The hotel is very nice, staff were friendly. The rooms were large enough to accomodate the 4 of us comfortably. The room had a microwave and fridge which was very convenient. The beds were very comfortable. Everything was clean. Our only complaint was the noise from the street and bar (The Tryst) next to the hotel. My wife is a light sleeper and the noise from the bar crowd kept her up quite late.

We had breakfast included with our stay. The food (once we got it) was very good. I have an allergy and requested an omelet without this particular food item but it came with it. Good thing I noticed!

All in all and very nice hotel just don't expect the 'extra' services (ie: early checkin) that they say are available. Because it was clean, the location was great, and the beds very comfortable, we would stay here again.

Room Tip: Try to get a room that is not facing Peter Street or the bar on the south side. Very noisy.
See more room tips
  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Overbord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,333 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (213)
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English first
Level Contributor
135 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
4 of 5 bubbles Reviewed December 2, 2012

Stayed a Sunday night through Hotwire. There's a Shoppers Drug Mart and Tim Horton's at the corner. Didn't need parking, but there was a surface lot across the street if onsite valet was too pricy. Much construction in the area. Saw the divey bar next door, but on a Sun night - no problem.

Check-in was prompt. Our room had the 2 beds as requested. Good sized room for being a newer property. Convenient having the microwave, coffeemaker and bar fridge in a small cupboard area near the bathroom. Comfortable beds with white bedding, standard room decor and finishes. Good bathroom.

Taxis waiting for business out front in the morning. Didn't get a chance to see pool/fitness. Enjoyed the evening fresh cookies at the front desk. Great price; would definitely return.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ABtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed November 30, 2012

I booked into this hotel for 20 nights, as part of a business trip to Toronto. It is well located within walking distance of the places I needed to visit.

However, the hotel was expensive, and I was dip pointed that despite the cost per night, my room was only serviced about 50% of the time. Half the time I would return to find the bed still unmade, and even on days when the bed was made, the toiletries and coffee had not been replenished.

On one evening I ordered room service, just an evening meal and a single glass of wine. A delivery charge AND a gratuity charge were added to my bill, and when the meal was delivered, the woman stood looking at me, presumably expecting a THIRD supplementary charge to be given to her?

Overall, not an enjoyable stay, but one which left me feeling as though I was being held hostage and slowly robbed of my hard earned dollars.

There was no spa facility available. Oh, wait, apparently there was, but I was not made aware of this until the day before I left. There was no hotel breakfast either, unless you booked in for it and (once again) paid even more money for the privilege.

  • Stayed April 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Darren R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed November 26, 2012 via mobile

We stayed here during Grey Cup Week. Everything about it was great. The rooms were very clean, elevators were extremely quick, and the hotel was quiet (other than when a bunch of guys got kicked out for being too loud). The hotel staff was extremely friendly and helpful. Especially Krystyna, (I think that was her name but I could be wrong) who helped us check in after an early flight, Joey, who gave us a lot of info about cabs to the airport, and Mark, for booking us a cab to the airport the early morning we left. The restaurant was a bit pricey but was worth it.

I strongly recommend this hotel for anyone. It is in the heart of downtown Toronto and everything is close by. I'll certainly be staying here again if I come back to Toronto.

Stayed November 2012, traveled with family
Helpful?
Thank Kyle97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed November 25, 2012

The rooms were great unfortunately they gave us a hassle about our lack of credit cards our check out was slowed down due to a wait for them to check to see if we left the rooms ok gee many other hotels in Toronto can telll them I am a great guest

  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Terrie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandurah, Australia
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed November 25, 2012

As a business traveller I focus on Hilton properties, this was my fist stay in this Hilton Garden Inn. The hotel has a great location amongst restaurants and entertaining choices. The rates are good for the location however make sure that your room does not face the night club next door as this will be noisy. The hotel is great for families and tourists, as a business traveller I will select a more quiet hotel next time.

Room Tip: Make sure your room does not face the night club next door.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Paul I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGITDJessieWallace, Guest Relations Manager at Hilton Garden Inn Toronto Downtown, responded to this review, December 4, 2012
Thank you for taking a moment to share your impressions on our property. I am happy to hear you found our location convenient for your activities and our pricing in line with our value. Please accept our apology for the noise from nearby nightlife and know that we are looking into solutions to this noise via additional soundproofing of our windows. We look forward to welcoming you back to our hotel should you return to the area in the not too distant future.

Nitanth Suryanarayan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guelph
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 23, 2012

Room was very clean and spacious. Had a microwave, fridge and coffee maker and a desk. Excellent location, walking distance to many attractions. Only one complaint, parking was $40 a night. We ended up driving around and parking at one of the street parking lots close by. Would definitely come back.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank vanley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Toronto Downtown

Property: Hilton Garden Inn Toronto Downtown
Address: 92 Peter Street, Toronto, Ontario M5V 2G5, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Toronto
#33 Romantic Hotel in Toronto
#38 Family Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Toronto Downtown 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline and Travelocity so you can book your Hilton Garden Inn Toronto Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Toronto Downtown Hotel Toronto
Toronto Hilton Garden Inn

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