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“Brand new ”

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TownePlace Suites Thunder Bay
Ranked #5 of 33 Hotels in Thunder Bay
Certificate of Excellence
Barrie, Canada
Level Contributor
210 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Brand new ”
4 of 5 bubbles Reviewed June 6, 2014 via mobile

Brand new hotel so by and large everything is perfect. Beds are great, bathrooms are wonderful. A few things which are teething pains are in room coffee makers that are full size but they supplied two cup coffee packets which don't work in it. Otherwise nice property.

Stayed June 2014, traveled on business
Helpful?
2 Thank ramblingsalesman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
    107
    83
    13
    4
    0
See reviews for
61
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14
57
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Ancaster, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 3, 2014

It is very nice, as pictured. A few minor kinks to work out as it is very new, but no disappointments. This room (502) has two large closets, making it ideal for a longer stay. I would stay here again when I return for business.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nadia_T_603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed May 28, 2014

Brand new hotel, nicely laid out and furnished. Front desk staff friendly and most willing to please.
Why not perfect, a little difficult to get to, you have to take a round about route to get to the hotel. We had some small problems with cleaning ( I would suspect just needed more training as this is a brand new hotel 1 month old). First day found some hairs in tub-shower, next day found a candy Smartie under bed, third day the Kleenex box needed to be replaced and wasn't. But, overall the room appeared nice, I would suspect that the cleaning staff will improve.
All this being said we would stay here again.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ottawian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newmarket, Canada
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed May 22, 2014

This is a very new hotel. Overall very nice. Rooms are spacious, and clean. My room had an efficiency which was nice but not used. Bathroom was nice and large. Biggest issue for me when i travel for business is internet. It was pretty good, DL speed 10mbps and upload 1mbps.

It shows that the place is brand new, check in took a little longer than normal but the service was very good, i even got a quick orientation briefing while i was waiting for them (nice way to deflect the service disruption and show off thier nice facility).

The gym was excellent, 2 treadmiles, incline bike and an eliptical. Free weights and a bench, the aerobic equipment each had nice new tv's (i never use as i have stuff on my ipad).

I had 2 challenges
1. was the thermostat - like many hotels they are moving to motion control. I like my room quite cool when i sleep as well as the fan running for white noise, as such when the thermostat does not see motion it reverts back to default (21 deg C) and shuts off the fan. It is intendend to save energy, which i appreciate, but instead use the european model where you have to stick your key card into the receptacle by the wall
2. They do not have all of their rates loaded so i tried to get the CPSA rate but was unable to do so, so i paid more than i should have.

Still based on what is available i would still stay here again. i would like to see the corporate rates loaded to make things cheaper as i have 4 weeks to put in here in the fall along with 4 other people....

Room Tip: If you don't like the noise from the harbour expressway let them know so they can put you in an...
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Thunder Bay

Property: TownePlace Suites Thunder Bay
Address: 550 Harbour Expy, Thunder Bay, Ontario P7B 6P4, Canada
Phone Number:
Location: Canada > Ontario > Thunder Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 33 Hotels in Thunder Bay
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Thunder Bay 2.5*
Number of rooms: 148
Official Description (provided by the hotel):
TownePlace Suites by Marriott® is an all-suites hotel, with fully equipped kitchens, well designed work areas, Free high-speed Internet and daily Hot breakfast. We feature an indoor pool/hot tub, meeting rooms, fitness room and our exclusive ln a Pinch 24/7 food market. Pets welcome. Business, leisure and extended stays; our amenities and staff will make you feel at home. ... more   less 
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Also Known As:
TownePlace Suites Thunder Bay Ontario

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