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Days Inn & Suites - Thunder Bay
Ranked #3 of 33 Hotels in Thunder Bay
Certificate of Excellence
Canada
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Will be back again”
Reviewed September 13, 2012

Guest check in was excellent, fast and friendly. The room was great, the pool and hot tub not to be missed. Liked the hot waffles for the breakfast buffet. We liked it so much that we went online and booked a night for our return trip 3 weeks later. Upon checking in on our return, the same person was working the desk as upon check in, i believe her name was Stephanie. Without even opening my mouth, she looked at me and called me by name, what a memory! With treatment like this you can guarantee that we will be back.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank magilla11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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795 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Sault Ste. Marie, Ontario
Level Contributor
369 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
Reviewed September 7, 2012

Just got back from a 2 day stay at the hotel (dropping off our daughter at the University - mention the University and you get a discount).

Rooms were very clean and good size.

Staff were great.

Had a problem with our first room (air conditioning didn't work), hotel was full so they couldn't move us, but there was a cancelation and they put us up in one of the suites - so customer service is great!

Breakfast is good. Everything you need - bagels, toast, tea / coffee, yogurt, fruit, juices, and you can make your own waffles if you like.

One complaint - the gym. Very small room, with no water, no towels, and the outdated TV kept turning off every 2 or 3 minutes.

Fantastic location - they share a parking lot with Tim Horton's & Montana's, across the road is the Keg & Caribou (see my review!), and within a mile of the University & apparently closer to the College.

Would definitely stay here again when in Thunder Bay.

  • Stayed September 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank MSkinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 6, 2012

Quite possibly the rudest front desk staff I have ever encountered. When we checked in, we asked if there were any king size beds available - I had a broken leg and the extra space is useful for sleeping. The front desk staff looked, and informed us that, yes, there was. Once we got to the room we were pleasantly surprised to see it was a suite - what a nice upgrade, we thought.

On checkout, however, we noticed that our bill was substantially higher - and when we asked about it, we were told that it was for the suite - a suite we never asked for, or agreed to. When we noted that the increase in price was never brought to our attention, the rudest customer service person I have ever dealt with essentially called us liars, and shoved our receipt back at us with contempt. I have never had such an unpleasant exchange with a hotel employee - ever. Everyone in our party was in shock at how rude the lady was.

Clearly lacking in customer service skills. I will bring my future business elsewhere, where

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lizzyk33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 2, 2012

This is our second back to school trip with our daughter and we chose to book Days Inn Suites Thunder Bay again as we enjoyed our stay last year. It is very clean with an ample breakfast and we took advantage of the pool which was great when you've had a long drive. Our original room did smell like smoke which astounds me that smokers feel they have the privilege to abuse non-smoking rights!! We were immediately given another room. The staff is so friendly including those from front desk to housekeeping. It's close to both schools and amenities. We have stayed at many Days Inns and choose them as they have always been clean and reasonably priced!!! We had no problems with noise, it was very quiet.

Room Tip: If you have a child going to school in Tbay book ahead to ensure a room. This hotel offers a good ba...
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank feb1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowie, Maryland
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 29, 2012

This Days Inn is clean and comfortable and serves an OK breakfast. We had not been on a road trip in a while and so were adjusting to good solid chain hotels that take care of the basics pretty well, have convenient location and are near the attractions or city that we want to see. This Day's Inn has a welcoming staff, easy to get to Montana's Steak House and Tim Horton's (walk across the parking lot) and a pleasant small breakfast room. We were in Thunder Bay for a weekend so things were crowded and the swimming pool was full of kids. But I think you expect that in summer trips. I wouldn't mistake it for the JW Marriot on Copacabana Beach but for Thunder Bay it was a pleasant and comfortable stay at a pretty good price.

  • Stayed July 2012, traveled as a couple
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Helpful?
Thank Bowiememe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carefree, Arizona
Level Contributor
147 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 26, 2012

Another motel on a motorcycle trip. This was a pleasant surprise. The rooms were clean, the place is entirely non-smoking, with signs prohibiting smoking within 3 meters of the doors, The breakfast was better than we expected. Front desk staff was very helpful. Just across the parking lots is a Montana's Steak House, which I previously reviewed. There is also a Tim Horton's across the street.

  • Stayed August 2012, traveled on business
    • Value
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Helpful?
Thank Gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 11, 2012

We arrived in Thunder Bay with no room reservations. There was a festival going on and we were having trouble finding a room. The staff at Days Inn Suites made room. And, were very gracious in doing so. Their facility is like new. The staff is very friendly and helpful. We all know nothing is perfect, but I had to look hard to find something to criticize. My Clean-Corners-Bathroom Test passed with flying colors. The room was comfortable and nicely arranged. Internet service was easy to use (with no password required). The breakfast room was large and cheerful. I give it a very high recommendation.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Retired_Barb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn & Suites - Thunder Bay

Property: Days Inn & Suites - Thunder Bay
Address: 645 Sibley Dr, Thunder Bay, Ontario P7B 6Z8, Canada
Location: Canada > Ontario > Thunder Bay
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Thunder Bay
#3 Business Hotel in Thunder Bay
#3 Romantic Hotel in Thunder Bay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Days Inn & Suites - Thunder Bay 3*
Number of rooms: 92
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Also Known As:
Days Inn Suites Thunder Bay Hotel Thunder Bay
Days Inn Thunder Bay
Thunder Bay Days Inn
Days Inn & Suites - Thunder Bay Ontario

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