We were a group of eight celebrating a birthday. The waitress was terrible, she did not have any knowledge of the menu or the wine list. She even admitted to being a vegetarian. First off, she did not fill our water glasses once. She did not come around to offer us drinks from the menu. I ordered a bottle of wine and she brought me a glass of wine instead. When I got the bill I was over charged for the glass of wine. My wife wanted a glass of wine with her dinner but the waitress did not come around. Three of the 8 steaks were not cooked to the right temperature and one persons meal was cold. She did not bring out my steak until everyone in the party was done eating. She brought out some of the salads before the main course but some people did not get their salads until the main course was served. Another couple at our table ordered a bottle of wine and our waitress was unable to open the bottle. She had to get another waitress to come over an open it for her. Once all the meals were corrected the food was good but the experience was ruined. At the end of this horrible experience, the waitress told us that because they messed up so much, that the manager would like to comp the bottle of wine that was on our table. This would have been a nice gesture but only two of the eight people at our table were drinking the bottle of wine. Why wouldn't they offer something that would please everyone at the table (dessert/after dinner drinks). I will never go back to this restaurant and I will make sure I share my horrible experience with everyone I know. If you want excellent food and service go to Caribou restaurant or the Keg. Don't waste your time going to this horrible steakhouse. Food is good but service is horrible!!!!!!
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