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“Ok hotel, a little out dated and very noisy!” 3 of 5 bubbles
Review of Victoria Inn Hotel & Convention Centre

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Victoria Inn Hotel & Convention Centre
Ranked #10 of 33 Hotels in Thunder Bay
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Ok hotel, a little out dated and very noisy!”
3 of 5 bubbles Reviewed January 1, 2013

My husband and I stayed over for new years in the jacuzzi suite. The room was nice and clean although the tub and curtains really need to be replaced. There is an air vent to the pool so it is extremely noisy. Pool opens at 10am and is filled with screaming children, and doesn't close till 11pm. Which is a bit late if your planning on going to bed early.They really should do something to limit the noise in the rooms that overlook the pool. Bed was comfy, but the pillows were not the best. Very lumpy and clumpy. The bathroom was very small, and the wallpaper in it looked to be about 1000 years old. But it was clean. The staff are rude and less then helpful. We received a very ignorant phone call from the front desk which was entirely inappropriate. Could have been avoided if the staff member had simply communicated with the other front desk employees. The restaurant food is great! We ordered room service for breakfast and lunch and both came quickly, were hot and delicious! The lobby and restaurant could really use some renovations though. The lobby is actually very ugly and the check in counter is messy and unorganized. Overall it is an ok place to stay although the valhalla is a MUCH better choice.

Room Tip: rooms along outside of building are much quieter
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  • Stayed January 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank jcwlpc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OntarioRay74, Manager at Victoria Inn Hotel & Convention Centre, responded to this review, May 10, 2013
Thank you for taking the time to review the Victoria Inn Thunder Bay. It has been some time since your stay and I am happy to report that we have made some upgrades. All of our guestroom carpets have now been replaced. The suites have all received new wall paper, new paint, new artwork and fresh bedding. In addition we are now working to improve the bathrooms in our guestrooms which completely transform the space. I am glad your experiences were positive in the restaurant, Chicago Joes is a very popular restaurant and we do receive many compliments. Some changes to come throughout the property and corridor carpet replacement; the restaurant is due to receive an overhaul this summer and the front desk area will be redone next spring. Please consider us on your future travel to Thunder Bay; I am sure you will be pleasantly surprised.

R.N.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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266 reviews from our community

Traveler rating
    49
    99
    62
    27
    29
See reviews for
104
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68
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Canada
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed December 10, 2012

Great place to stay but the rooms on the pool side are noisy at times. Great for family getaways! It has it all, good service, great food and location. They supply an airport shuttle service, which is great because Thunder Bay Taxis are the most expensive in all of Canada.

Room Tip: If you want quiet don't get a pool side room.
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  • Stayed August 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank hungrybears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OntarioRay74, Manager at Victoria Inn Hotel & Convention Centre, responded to this review, May 10, 2013
Thank you for taking the time to review the Victoria Inn Thunder Bay. I appreciate your kind comments and look forward to hosting you again when back in Thunder Bay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sault Ste. Marie, Canada
Level Contributor
193 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
4 of 5 bubbles Reviewed October 28, 2012

I was in Thunder Bay for business and couldn't get into the Valhalla where my meeting was being held so the Victoria Inn was my second choice. I was not disappointed. It's proximity to other services was great. There was a Metro on one side, a TD Canada Trust on the other and a Shopper's across the street along with a ton of restaurants. I got in late and opted for snacks from Metro so didn't get a chance to try out the restaurant in the hotel.

The hotel itself was clean and contempary. The lobby was not fancy but attractive, done up with black marble touches and black leather furniture. Staff was friendly. My room was clean and over looking the pool. I understand on the weekends it can get quite nosy but this was during the week and it was fine. There were the standard amenities (shampoo, conditioner, makeup remover etc) in the room, with a coffee maker and small fridge. The best part of the room was the bed, OMG it was super comfortable, it was hard to get out in the morning.

All in all I was quite satisfied with this hotel and would stay there again.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LeeAnneCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thunder Bay, Canada
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed October 26, 2012 via mobile

My agency held a three day conference at this hotel. I stayed overnight and found the accommodations to be excellent. What was most striking to me though was the service. On day one the staff showed up in the banquet hall to review the days orders and to see if he could be any help setting up. He was there within 5 minutes when we called for assistance and our event went off without a hitch. When I checked into the hotel that evening the staff were pleasant and helpful and throughout the three days the staff were available when we needed them. We will definitely be back there next year!

PS. Check out the great pool with the giant slide.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Holly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steamboat Springs, Colorado
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 29, 2012

we stayed here one night and it was very clean and new room. we stayed in one of the inside rooms so it looks out over the pool and there are no windows to the out side.my mom felt a little closed inn.they have a very large water slide.we got two coupons for the resturant in the hotel and it was good.

  • Stayed September 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank b p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
158 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed September 19, 2012

Good family hotel if you want more quiet get away from the pool I usually stay here
on our way to our cabin breakfast is good has free wifi close to a lot of restaurants friendly staff
Very busy the weekend we were here

Room Tip: The hotel was full this year. And I had a room too close to the pool good hotel great place for chil...
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  • Stayed August 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Smokedogaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
British Columbia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 6, 2012

Food was great - bathroom fan didn't seem to work but room was very clean and bed was comfortable - room had smoke in it when we arrived so we told front desk and they said they didn't know and gave us free breakfasts - smoke wasn't terrrible but noticable - but front desk handled the problem really well. I was a front desk manager and know good staff - these guys have good staff in spades - I'd highly recommend this for anyone.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank katchatori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Victoria Inn Hotel & Convention Centre

Property: Victoria Inn Hotel & Convention Centre
Address: 555 Arthur Street West, Thunder Bay, Ontario P7E 5R5, Canada (Formerly Victoria Inn)
Location: Canada > Ontario > Thunder Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 33 Hotels in Thunder Bay
Price Range (Based on Average Rates): $
Hotel Class:3 star — Victoria Inn Hotel & Convention Centre 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Victoria Hotel Thunder Bay
Victoria Inn Thunder Bay
Victoria Inn Hotel & Convention Centre Thunder Bay, Ontario

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