My husband and I stayed over for new years in the jacuzzi suite. The room was nice and clean although the tub and curtains really need to be replaced. There is an air vent to the pool so it is extremely noisy. Pool opens at 10am and is filled with screaming children, and doesn't close till 11pm. Which is a bit late if your planning on going to bed early.They really should do something to limit the noise in the rooms that overlook the pool. Bed was comfy, but the pillows were not the best. Very lumpy and clumpy. The bathroom was very small, and the wallpaper in it looked to be about 1000 years old. But it was clean. The staff are rude and less then helpful. We received a very ignorant phone call from the front desk which was entirely inappropriate. Could have been avoided if the staff member had simply communicated with the other front desk employees. The restaurant food is great! We ordered room service for breakfast and lunch and both came quickly, were hot and delicious! The lobby and restaurant could really use some renovations though. The lobby is actually very ugly and the check in counter is messy and unorganized. Overall it is an ok place to stay although the valhalla is a MUCH better choice.
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- Also Known As:
- Victoria Hotel Thunder Bay
- Victoria Inn Thunder Bay
- Victoria Inn Hotel & Convention Centre Thunder Bay, Ontario