I had to stay at this hotel because the Days Inn's were booked solid. I had to be in TBay 2 1/2 weeks with weekends back home. The first weeks stay at this hotel was as follows: the bathroom curtain smelled like body order, the TV was so small you needed binoculars to watch it, air conditioner not big enough to keep the room cool (it had to be on all night and still not enough)and when taking a shower the water temperature would change dramatically. The second weeks stay at this hotel (again because the others were booked solid) the room was better, TV was bigger, bathroom didn't smell BUT there's cob webs in the corner, hair found on the pillows and whiskers in the bathroom sink. When I went down to the pool area one night the sauna didn't work and the hot tub was closed. When I asked the front desk people why that was, their comment was "it should be working". I stayed for 5 nights and they didn't bother changing the sheets on the bed. When I called down to the front desk on the third day to ask why the sheets weren't changed the girl argued with me. Just change the sheets!!! The third week I had to stay at this hotel for another 4 nights (again because the others were still booked solid), they gave me the same room as the previous week but again, by the forth night the sheets were not changed. When I went down to the front desk to ask why that was, the same girl began to argue with me, saying I had to let her know I wanted it done. HELLO! I'm in a hotel! That's your job to a least have them changed once!!! The general manager came over to talk with me and said the sheets should have been changed every 2 days and only apologized. Didn't offer any compensation for my grief. Highly recommend not staying at this hotel.
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- Also Known As:
- Prince Arthur Waterfront Hotel Thunder Bay
- Prince Arthur Waterfront Hotel And Suites
- Prince Arthur Thunder Bay
- Prince Arthur Hotel
- Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario