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“"Almost" a great meal...lol”

Swiss Chalet Delivery
Ranked #189 of 336 Restaurants in Sudbury
Cuisines: Canadian, Delicatessen
More restaurant details
Restaurant details
Good for: Large groups
Dining options: Dinner, Delivery, Seating, Takeout
1 review
“"Almost" a great meal...lol”
3 of 5 bubbles Reviewed March 3, 2013

ok...so...the shrimp platter side deal specified 8 shrimp but one was a mere "portion" of a shrimp. Lol.
We were brought TWO additional shrimp as compensation, embarassingly meeting the "8 shrimp" quota, but as it is their advertised deal, the entree should have been free.
We ordered two hot chicken sandwich meals, and one came with COLD vegetables. This plate hit the microwave and returned with the fries drowned in brown gravy. What happened??
That's one way to get 'em hot!
The West coast salad we shared was actually quite good and salvaged an otherwise disappointing situation.
My table companion was pleased but felt it IS rather difficult to ruin a salad. Lol.
Our server kept composure but didnt have very good resolution to the failings of the kitchen staff. Nor any plan of attack for the cobwebs dangling over my friends $2.69 glass of cola. Eww!
No discounts or "complimentary" apologies were offered....how very inadequate. :(
Not sure I would recommend eating here ....the meal could have been delightful but fell short due to simply not following "standards" of evenly heated meals and proper count of items advertised.
And those requested napkins NEVER did arrive!
$45. + tip......kinda less than thrilled.
Ahhhh, well......maybe next time.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank memuncher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews from our community

Visitor rating
    3
    7
    6
    5
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Sudbury, Canada
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“bones in my hot chicken sandwich”
2 of 5 bubbles Reviewed February 3, 2013

Always order hot chichen sandwich at Swiss Chalet...Last week, ordered my same hot chicken sandwich...my friend decided she wud try it also...mine ended up with the rib cage in my sandwich along with skin and crap you usually throw in the garbage..my friend also got bones, although not rib cage.... So disappointed,now I will have to find somewhere else to order my hot chicken sandwiches.....Will not be eating their again....when they restaurants decide to save a little money by feeding their customers like animals, it is time to stop using them.....

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank llisah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, Canada
Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
“Excellent Service and Product”
5 of 5 bubbles Reviewed January 19, 2013

Wow, is all I can say. Delivery is better than eating in the restaurant. Super quick delivery and the food was actually hot. Order was 100% bang on and we couldn't have asked for more.

Visited January 2013
Helpful?
Thank dldenis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
British Columbia, Canada
Level Contributor
53 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Very Good!”
4 of 5 bubbles Reviewed January 6, 2013

It was delivered to our hotel quickly, and of course, it's Swiss Chalet! There are locations where the food comes to you cold and the chicken is kind of cold - but here, the portions were good and the food was hot.

Visited January 2013
Helpful?
Thank Claudia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sudbury, ON
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Good Service, small chicken!”
4 of 5 bubbles Reviewed December 11, 2012

Don't eat often at Swiss Chalet due to the higher prices of other restaurants. Went for lunch with a group of four persons. Had the Festive Special and although the plate was full, the 1/4 chicken I find is a small portion. Food is always tasty, but tend to be on the small portion side.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank baseball_gus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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