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“Surprised and impressed”
Review of Clarion Hotel

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Clarion Hotel
Ranked #8 of 33 Hotels in Sudbury
Toronto
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Surprised and impressed”
Reviewed October 15, 2012 via mobile


When I lived in Sudbury this place was called The President. They had a great disco downstairs. All of that is long gone.

I checked out the reviews on TA And the prices I found were very good. I have to admit I was really surprised at how wonderful this place is. I mean, yes, it's a chain hotel and it is somewhat sterile looking. But the room was very clean, there was everything I needed, the bed was comfortable, and I even had a view.

And yes, downtown Sudbury has fallen on hard times. But still, Sudbury is a safe place to be. The hotel is close to everything, And the Staff are professional and polite. (This is starting to sound like a TV commercial!) But really, it was a great experience.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndrewTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnSudbury-Sales, Director of Sales at Clarion Hotel, responded to this review, October 22, 2012
Hi AndrewTO,

The days of the disco are long gone but many memories are still held here. We are glad you had the opportunity to revisit the former President Hotel and see how we have continued to improve the facilities over the years.

Staff and management are always grateful to receive such great compliments from our guests. Thank you for taking the time to share your comments and we look forward to serving you again in the future!


Derek Weisenberg
Sales & Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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245 reviews from our community

Traveler rating
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    51
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    9
See reviews for
63
39
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 8, 2012

We chose this hotel because it was the cheapest, so I wasn't expecting much. But I was pleasantly surprised. Everything at the hotel was very nice. We had breakfast at the restaurant and it was very good. We didn't spend a whole lot of time at the hotel so I never saw the pool. Its not overy fancy, but I'd stay there anytime.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mpriester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnSudbury-Sales, Director of Sales at Clarion Hotel, responded to this review, October 10, 2012
Hi Mpriester,

We would love to have you back anytime! Hopefully next time you will be able to enjoy all the amenities our hotel has to offer such as our indoor pool and sauna. We have a beautiful mural painted by a local artist on all the walls in the pool area depicting Sudbury’s mining community.

Thank you again for your feedback.

Derek Weisenberg
Sales & Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CHAPLEAU
1 review
Reviewed October 6, 2012

Everything was taken care of. There was no dificulty for us. The staff was friendly and well knowledged.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Andre B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnSudbury-Sales, Director of Sales at Clarion Hotel, responded to this review, October 10, 2012
Dear Andre B,

Thank you for taking the time to provide feedback about your stay with us. I am pleased everything was to your satisfaction. Our staff strives for 100% guest satisfaction and feedback such as yours acknowledges our staffs efforts.

I hope we have the opportunity to serve you again in the near future.


Derek Weisenberg
Sales & Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Canada
1 review
Reviewed September 19, 2012

I have been coming to the Days Inn in Sudbury approximately twice a month, every month for more than 3 years now. The length of my stays range anywhere from 1 night, to 3 nights. The rates are very reasonable, the rooms are clean, and I have always found the Hotel to be comfortable and pleasant, and the Staff to be very friendly and accommodating. I live in Hamilton, and therefore travel great distances every month to Sudbury and back. Whenever I arrive at the Days Inn, I am greeted warmly by the Management and Front Desk Staff, as well as other employees...Housekeeping Staff, Maintenance Department Staff, etc., and I can very easily and comfortably carry on a conversation with them all. They always make me feel welcome, and I am quite at ease around them, which really helps after a long day of driving, or in the case of the winter months, a very long day on a bus. It's nice to see a friendly face and smile after a long and tiring day, and that is always what I receive when I arrive at this Hotel. Service unsurpassed!
Carla B.

Stayed September 2012, traveled on business
Helpful?
Thank CarlaB1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnSudbury-Sales, Director of Sales at Clarion Hotel, responded to this review, October 10, 2012
Hi Carla,

Thank you for taking the time to share your experiences on Trip Advisor. It is always a pleasure to have you stay with us. The staff was thrilled to see your posting and appreciate your kind words.

See you again soon!

Derek Weisenberg
Sales & Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 17, 2012

Stayed for a weekend in August while visiting Science North & Dynamic Earth. Excellent value for a huge 2-room suite. Staff was friendly and helpful. Room and other areas were clean and well maintained (with the exception of the windows! Very dirty!). Pool was clean and warm. Restaurant was mediocre at best. Though menu descriptions sounded promising, the reality was little more than cafeteria quality. Area around the hotel was a little depressed, but a fairly convenient location for getting around town.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hipfanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnSudbury-Sales, Director of Sales at Clarion Hotel, responded to this review, October 10, 2012
Dear hipfanatic,

Thank you for your great comments. We are glad you enjoyed your stay in our family suite. I have passed along your comments to our maintenance department about the windows needing cleaning and to the restaurant regarding their food quality.

We look forward to having you stay with us again in the future.

Derek Weisenberg
Sales & Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stirling, Canada
1 review
Reviewed September 3, 2012

Check-in staff was prompt and courteous and also helped with directions to places we needed to go. The room was clean and comfortable. The hotel restaurant was also very good. The only bad about our stay was that is was for one night only!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marlene1_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnSudbury-Sales, Director of Sales at Clarion Hotel, responded to this review, September 12, 2012
Hi Marlene1_12,

I am thrilled you enjoyed your stay with us! Thank you for taking the time to share your comments with the Trip Advisor community. Hopefully you will be able to stay with us longer next time.

See you on your next visit to Sudbury!


Derek Weisenberg
Sales & Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 31, 2012

The staff was rude upon check in. Had to wait 5 minute just for someone to come to the front desk. Older gentleman he didnt ask any questions juust stood there. When asking him for directions a little later no help at all.
930 am we have a female walk into our room to clean it. No knock nothing.
10:15 same thing just walks right in. Check out is 11:00 don't send staff in early if people haven't checked out.
I talked to the hotel manager about being walked in on twice. She said it's 11:05 your late checking out. Not who you want managing a business. Rooms were decent staff is not.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason2311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysInnSudbury-Sales, Director of Sales at Clarion Hotel, responded to this review, September 12, 2012
Dear Jason 2311,

Please accept my apologies for your unsatisfactory stay. We strive to not only meet but to exceed the needs of each of our guests. Your feedback is valuable to us and will assist us in improving our service.

I hope you will give us the opportunity to serve you again in the future. I can guarantee that you will not be disappointed. When calling to make the reservation, please ask for me and I will personally assist you.


Derek Weisenberg
Sales & Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel

Property: Clarion Hotel
Address: 117 Elm St, Sudbury, Ontario P3C 1T3, Canada (Formerly Days Inn Sudbury)
Phone Number:
Location: Canada > Ontario > Northeastern Ontario > Sudbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 33 Hotels in Sudbury
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Hotel 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Clarion Hotel in Sudbury, ON is situated in the heart of the city, right next to its main business and entertainment district. Our guests enjoy easy access to a rich variety of shopping and dining venues nearby. If you have friends or family members studying in the city, it will be easy for you to visit them while staying at the Clarion Hotel Sudbury, as all the key colleges and universities of the area including Cambrian College, College Boreal, Laurentian University and the new School of Architecture are located nearby. Every day at the Clarion Hotel Sudbury starts with a delicious breakfast served at our restaurant, the Hardrock 42 Gastropub. Our guests are also most welcome to stop by for a bite at lunch or dinner. If after visiting our restaurant you feel like you need to burn some calories, the onsite fitness centre as well as our indoor swimming pool will be at your disposal. If you prefer to relax in your room before hitting the town or don't feel like checking out any of the nearby restaurants, feel free to order room service from our front desk. ... more   less 
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Also Known As:
Days Inn Sudbury Hotel Sudbury
Sudbury Days Inn
Clarion Hotel Sudbury, Ontario

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