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“Could use some rejuvenation”

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Best Western Downtown Sudbury Centreville
Ranked #8 of 33 Hotels in Sudbury
Reviewed March 28, 2013

Very nice staff... friendly, warm, and pleasant, but the hotel itself is quite tired, old, and has the smallest room I've ever rented.
I think that with a bit of imagination, and a good renovation budget, this could be a great little spot, as the location is close to everything downtown.
Do try the Indian restaurant off the lobby and don't worry about the decor as the food was fantastic!

Room Tip: My room on the back had a view of a construction site, parking lot and garbage dumpster.
  • Stayed: March 2013, traveled on business
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1  Thank Grant G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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378 - 384 of 512 reviews

Reviewed March 14, 2013

We arrived on a very cold Friday evening to the best western down town Sudbury to attend a concert located conveniently across the street. The reservations were made via phone to a centrally located call centre. We were not informed that the hotel was under renovation which left the interior parking lot inaccessible and elevators out of service. We had to park across the street in an unmonitored parking lot. The exterior emergency stairwell was very steep and icy leading up to the 5th floor. We had to haul all of our luggage up and down the steps. The front desk offered no sympathy and did not bring us extra towels. They also accused us of smoking in the room. It was a classic case of stereotyping mid 20 year olds. We left as soon as possible in the morning.

  • Stayed: January 2013, traveled with friends
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1  Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

We stayed on Saturday night. The dead flowers in the lobby on Saturday afternoon at 4 should have been long gone by the time we arrived. They were indeed refreshed by 5:00, but by then we had seen and commented on them.

Our room needed to be vacuumed again on arrival, (toe nail clippings on the floor?) and the heater fan cycled on / off all night. The staff person who helped us was indeed very friendly. Location was very convenient and the parking was free.

  • Stayed: March 2013, traveled with family
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1  Thank donakempak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2013

If your looking for a team that know the value of quality customer service look no further than the staff at this hotel. Both the day and evening staff are hard working respectful. They definitely appear to have pride in their roles at this hotel. It is a downtown hotel so there are some limitations like parking, but all in all a quality stay. I found my room to be clean, I stay at this hotel often while in Sudbury, other than missing a hot tub/spa it couldn't get better. Their service goes a long way. The on site Indian restaurant will tailor the spice to your taste so doesn't hesitate to try something new.

  • Stayed: March 2013, traveled on business
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Thank GambleGal158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

there was candy,s under the beds,dust bunnies under the bed,the sink in the bathroom had a
sticky like grease in it.all the pictures had a inch of dust on them.girl at the desk served us at
breakfast without wearing gloves or using tongs. this was my first time here and was not pleased.

Room Tip: make sure there clean
  • Stayed: March 2013, traveled with family
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1  Thank denise w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

  • Stayed: February 2013, traveled on business
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Review collected in partnership with Best Western
Thank Michel B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed February 18, 2013

  • Stayed: February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Hgudrse
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Best Western Downtown Sudbury Centreville

Address: 151 Larch St, Sudbury, Ontario P3E 1C3, Canada
Phone Number:
Location: Canada > Ontario > Northeastern Ontario > Sudbury
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#5 Business Hotel in Sudbury
Price Range: $91 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Downtown Sudbury Centreville 2.5*
Number of rooms: 45
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Also Known As:
Best Western Downtown Sudbury Centreville Hotel Sudbury
Best Western Sudbury
Sudbury Best Western
Best Western Downtown Sudbury Centreville Ontario

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