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“Different experience on the patio restaurant” 4 of 5 bubbles
Review of The Parlour

The Parlour
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Ranked #25 of 133 Restaurants in Stratford
Price range: $15 - $50
Cuisines: American, Bar, Canadian, International, Gastropub
More restaurant details
Restaurant details
Good for: Large groups, Local cuisine, Special occasions, Business meetings, Families with children, Kids, Romantic
Dining options: Late Night, Dinner, Lunch, Brunch, Breakfast, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Toronto, Canada
Level Contributor
409 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 184 helpful votes
“Different experience on the patio restaurant”
4 of 5 bubbles Reviewed August 11, 2014

We went for dinner on Aug. 10 around 5:30; had a reservation. We had planned to eat inside the classy restaurant but the weather was gorgeous so we decided to eat on the patio. Here the experience is quite different. Like a typical patio at any restaurant (but on a quieter street) although the same menu. Most people seemed to come for a drink and a burger. (I rated Atmosphere as excellent, since it certainly *is* in the indoor section of the restaurant.)

The bar and kitchen are quite far from the patio so the service was leisurely. (Although it took longer than usual even to get the waitress to take our drink order; it was a bit busy but not THAT busy. She seemed to have time to chat with the regulars. Granted they did clean a table for us very quickly when we got there.)

My wife had the salmon entree; I had the chicken (on the pesto pasta instead of the usual potatoes which I felt was a good decision.) We both agreed the food was fine. Not fabulous but we certainly were not disappointed as we often are at chain restaurants. Of course, the prices are also higher at The Parlour.

The waitress did check twice to make sure all was fine; but never did ask if we wanted coffee or dessert. In fact we felt she was just going through the motions; never friendly, never the usual question "Where are you from?" which is common in a tourist area like this. (We usually find the service more friendly in this type of restaurant in a small city.) I left a 12% tip (on the grand total including the tax.) I guess that was not considered to be enough although it *was* in this situation, IMHO. She seemed a bit cool; "thanks, have a good evening" and walked away quickly. (She never told us her name but her Clerk ID is 11 on the receipt.)

Considering the numerous Trip Advisor reviews, The Parlour's staff need to be aware that many customers are likely to post a review. Great food is a good start but a more friendly demeanor -- with *all* diners, not just the regulars -- is also important; Stratford is a small city where that friendliness is typical, in our experience (not a huge metropolis).

We will definitely be back for dinner again the next time we go to the theatre ... but indoors this time, to get the experience that other reviewers have reported.

  • Visited August 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank Peter_K_B_Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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367 reviews from our community

Visitor rating
    150
    129
    43
    31
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Stratford, Canada
Level Contributor
47 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Good eating”
4 of 5 bubbles Reviewed August 8, 2014

We were 5 for dinner before the theatre. We were able to dine outdoors. The service and food were wonderful. A delightful evening was had by all.

  • Visited August 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank MMBCAOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford, Canada
Level Contributor
105 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
“Great Wings!”
4 of 5 bubbles Reviewed August 5, 2014

Had lunch of wings and a side Caesar salad. Parlour wings are always extra large and cooked to perfection. Choose the degree of heat that is right for you! Their Caesar salads are excellent. The consistency of the food at the Parlour keeps us coming back.

  • Visited July 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, NC
Level Contributor
28 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Old-fashioned excellence”
5 of 5 bubbles Reviewed August 5, 2014

Wonderful old-time ambiance, well-appointed restaurant, attentive service, superb food, good selection of Canada's best wines. A delightful night out.

Visited July 2014
Helpful?
Thank lautertrails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Another nice meal”
5 of 5 bubbles Reviewed August 1, 2014

This is the second meal that my friend and I have had at The Parlour. The food is always very good and nicely presented. We like that we are not rushed through our meal and the atmosphere is relaxed and quiet enough that we can have a good conversation.

  • Visited July 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Marg N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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