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“Fantastic Hotel, Great Irish Pub in House”
Review of The Parlour Inn

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The Parlour Inn
Ranked #2 of 18 Hotels in Stratford
Certificate of Excellence
Reviewed March 16, 2009

I have stayed here twice now and plan on returning whenever in the Ontario area. This historic hotel is plush with great style and brand new everything. The rooms are quaint and freshly remodeled, with large beds Victorian style furniture and lamps, ceramic tile bathrooms that are spacious and warm, large showers, great internet that is easy to use and has no problems.

A great place, and in the off season, or winter months, it is only 99.00 CND per night! Quite a deal for what you get.

Now the second best part of this hotel that just puts it over the top in my opinion is the fantastic Irish Pub and restaurant that is located on the first floor of the hotel. Over 10 great beers on tap including some great Irish brews like Kilkenny, Harps, Guinness, a couple of local brews and some others like Moosehead, Molson, and Bud. The food also was wonderful.

All in all, a top notch business hotel with everything you need and a lot that you don't!

  • Stayed: February 2009, traveled on business
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1  Thank agconrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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372 - 378 of 396 reviews

Reviewed February 17, 2009

We stayed here for one night in order to see a play at the Festival Theatre. The hotel is attached to an old pub. Part of the building is quite old, and the rest is new, but constructed to look old in order to match the original building.

Our room was beautiful. It had a very high ceiling, and elegant furnishings. Our daughter was thrilled to find several old books on a shelf, which kept her busy reading. The bathroom was huge, with a large, oval-shaped jacuzzi tub. There were lots of toiletries provided as well. Instead of the standard 4-cup coffee maker, there was a very interesting coffeemaker that looked like it could make several types of coffee, although we didn't get a chance to try it out. The beds were cushy and comfortable.

The staff were very friendly and helpful. We didn't eat in the pub, but it smelled good! There is a business centre in the basement, with lots of privacy.

We would defintely stay here again.

  • Stayed: October 2008, traveled with family
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3  Thank jubejube
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2008

We went to Stratford to do our usual 2 plays a day but next time will plan to relax more in our wonderful room at the Parlour!!! Spacious, quiet, GREAT beds, spotlessly clean and beautifully appointed with comfy lounge chairs. Huge bathroom with deep whirlpool tub and rainhead shower. We had a large-mini fridge in our room and plenty of delicious coffee. The staff were fantastic and so helpful in every way. One of the nicest hotels I've been in and I travel a lot. The restaurant has a good menu and they were wonderful to my 5 year old daughter as well. Loved the 12 foot ceilings on the 2nd floor as we are quite tall.

  • Stayed: October 2008, traveled with family
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2  Thank lisa1114art
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2008

We stayed in the Parlour Suite (rm 209) and our suite was really lovely. We had a huge whirlpool tub and a full dining room table and we really enjoyed the complementary expresso machine. The room was very clean and elegant but not overly fussy. The bedroom was separated from the rest of the suite with thick pocket doors and we found the bed comfortable. The front desk staff were friendly and quick to recommend local shops and restaurants. Thanks to them, we found the best tea shop ever (Distinctly Teas)! The staff was also very helpful and professional when we accidentally left behind an expensive MP3 player and they were great about mailing it back to us even though we live in the US. The location is second to none. You can walk to a wide variety of restaurants, cafes, and shops; not to mention the Avon Theatre is only 2 blocks away and the other theaters in Stratford only a 5 minute drive. We saw Caesar and Cleopatra with Christopher Plummer and would highly recommend this show. We had such a good time at this hotel that we plan to come back again next year. Thanks to all!

  • Stayed: September 2008, traveled with friends
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2  Thank markbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2008

Prior to establishment of the Inn, we had been big fans of the Parlour restaurant in Stratford for decades, particularly the escargot and British faire (fish and chips, shepherd's pie). So when we learned of the creation of the inn upstairs, we were excited. However, due to disability, we could not stay without an elevator, but now an excellent elevator (no long waits, considerably faster than a living escargot) serves the inns 4 levels. The inn has 24/7 desk staff, a relief over years of B&B stays when late arrival could inconvenience the host. The room was large, beautiful, and clean, with excellent wall thermostat and handy fridge. The lower level has an exercise room and business center with a pc which I often used for quick web use. Parking is generally good but weekend evenings can get crowded. Very close driving to the theatres and great restaurants. Only things on my wish list: room service (not too inconvenient because restaurant is just downstairs), newspapers to the door, and more drawer space.

  • Stayed: August 2008, traveled as a couple
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2  Thank TheLoveys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2008

We recently stayed at The Parlour for one night while attending the Festival Theatre to see Caesar and Cleopatra (Christopher Plummer was amazing)

We were travelling with an elderly parent and so used two rooms located in a "family suite". This allowed us to close the door to the hall, yet leave the inner rooms accessible. This would also be great for families with children who want/need a little more space and privacy.

The renovations are complete and the rooms, while smallish were quite adequate, immaculately clean and nicely decorated. Check-in and check-out were a breeze, staff polite and accomodating.

The on-site restaurant (which we used for both lunch and dinner) has great atmosphere, acceptable service and inconsistant food quality.

We'd recommend The Parlour Inn and would definitely return if back in Stratford in the future.

  • Stayed: August 2008, traveled with family
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2  Thank SunniSu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2008

My husband and I stayed at The Parlour for one night when we attended an evening performance of The Music Man. This hotel has much going for it.

First, the location is excellent. It is within walking distance of The Avon, a mere five minutes and you are there. It is also located in the centre of the shops and restaurants. Unless you have tickets at the main theatre, The Festival, you will park your car and not move it for the duration of your visit.

Second, the downstairs pub/restaurant is convenient and very good. We enjoyed a wonderful lunch there. Try the butter chicken, very yummy. We also had drinks on the patio after the performance and breakfast the next morning. Really good food and very reasonably priced.

Finally, the service in the hotel and the restaurant is excellent. Reception was quite happy to accomodate a request for an early check-in, which we really appreciated. Staff exchanges throughout our stay were always pleasant and friendly. A request for extra towels was answered promptly. The people who work in this hotel are genuinely concerned that their guests have a nice stay.

We stayed in a room overlooking the patio and it wasn't quite what it appeared to be in the picture ,posted on the hotel web site. Instead of a loveseat and coffee table, it had two chairs and a smaller table. It had been redecorated with newer curtains and bedding. I was surprised that the hotel uses bedspreads and blankets instead of duvets and there was no full length mirror in the room. My other criticism of the room was the washroom. The shower was small and the sink had very little storage area for personal toiletries. It was cramped. The room had a corner jacuzzi which was quite nice and quite large.

Overall, our visit was a good one in this hotel and we will consider staying there again when we visit Stratford.

  • Stayed: July 2008, traveled as a couple
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1  Thank Pokieman2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Parlour Inn

Address: 101 Wellington St, Stratford, Ontario N5A 2L4, Canada (Formerly BEST WESTERN PLUS The Parlour Historic Inn & Suites)
Phone Number:
Location: Canada > Ontario > Stratford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Stratford
#5 Family Hotel in Stratford
Price Range: $125 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Parlour Inn 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
Welcome to The Parlour Inn! Downtown. This historic property is located in the heart of the downtown and just minutes away from Stratford's business parks, Stratford festival theatres and adjacent to the University of Waterloo Stratford Campus. Fantastic dining room and Steakhouse on site. Meeting and conference rooms available. ... more   less 
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Also Known As:
Best Western Plus The Parlour Historic Hotel Stratford
Best Western Stratford
Stratford Best Western
The Parlour Inn Stratford, Ontario

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