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“food gone bad”

County Food Company
Ranked #29 of 135 Restaurants in Stratford
Certificate of Excellence
Price range: $6 - $15
Cuisines: Healthy, Canadian
More restaurant details
Restaurant details
Dining options: Breakfast, Lunch, Reservations
Description: Our counters are full of freshly prepared healthy foods ,you can mix and match and build your own meal. We also have a great selection of Sandwiches...Our build your own picnic pails are a favourite ,ready in 5mins. During the summer season May-Late September,we offer a great Sunday Brunch menu in addition to our daily offerings. We make everything from scratch featuring local seasonal ingredients. We have offering for gluten free,vegetarians and Vegans
Toronto, Canada
1 review
common_n_restaurant_reviews_1bd8 6 helpful votes
“food gone bad”
Reviewed August 27, 2012

We purchased food from this restaurant twice during a recent weekend visit (a total of 8 meals). The first visit was fine - though certainly not noteworthy - but on the second visit, the take-out food we had purchased for our picnic had gone bad. We were left without sufficient food prior to the theatre. Informed of the problem, the owner was not helpful, saying that similar food was fine. (That may be so, but ours was not.) She was not available to provide reimbursement and left no instructions on what to do.

Stuff happens in restaurants, and we understand that. However, food service providers need to rectify these types of problems politely and immediately. Serving food that has gone off is not the customer's fault, and only impunes the reputation of the restaurant. Food safety is essential. In our case, we had neither food nor reimbursement. This restaurant sells prepared foods without a 'best before' or 'prepared on' date on the label - in clear contravention of restaurant safety rules.

Beyond the issue of lax food safety practices, we don't understand the positive reviews this spot gets - we found the sandwiches and salads bland and unsophisticated. People used to good quality ethnic food and vegetarian fare will not be impressed (white bread, white spaghetti noodles in pasta salads, barely there spicing). Salads are comparable to those purchased in a middle-of-the-road grocery store. Whole Foods this is not!

Try 'York Kitchen' just a couple of doors away instead.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
6 Thank A H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janet A, Owner at County Food Company, responded to this review, September 4, 2013
Maybe you forgot to refridgerate the soup ???? I was about to try find you at the river and bring more to you...... but then you got very rude.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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127 reviews from our community

Visitor rating
    77
    38
    7
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    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Brampton, Canada
Level Contributor
99 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Good food, fun spot, and great staff - what more could you ask for!”
Reviewed August 25, 2012

Found County Food Company through a visit with Flavours of Stratofrd, and was very impressed by the selection of daily sandwich choices, which changes daily as shown on their chalkboard menu. Had a lovely chat with the chef/owner and our tour group was treated to custom made sandwich. Returned a few days later to enjoy deli-like picnic lunch - really quick service. I had what's got to be the best turkey sandwich ever! ,

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SusanM4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Exceptional-affordable-local-delicious...how much better could it get??”
Reviewed August 22, 2012

My meal at the county food company was amazing! It's a great little place to eat, very comfortable and sophisticated. I enjoyed a sandwich and a variety of tastey and unique salads on their patio. It's great to know that the food is local and fresh, and the staff are very knowledgeable and friendly. All in all I had a great meal and would recommend the county food company to anybody.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Anonymous123098
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest
Level Contributor
39 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“What a gem!”
Reviewed August 20, 2012

After many years going to the Festival in Stratford, we stumbled on the County Food Company. What a wonderful place. Healthful and gourmet dishes prepared for you to dine at their casual location or to take back to your own place. We stayed at a self catering B & B called Sally's Place (Fabulous!) and had a kitchen. We brought our dinners home and heated them up ourselves. It was so nice to not have to rush through dinner before running off to an 8 PM show, especially on days when we saw two plays. It's hard to fit meals into a schedule that gets us to the theater on time. This way, we had dinner later than we could have at a restaurant and enjoyed just as good, if not better quality. Fresh ingredients, lots of choices. County Food Company is so good we went twice during our stay.

Visited August 2012
Helpful?
1 Thank litho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaSalle, Canada
Level Contributor
34 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Wonderful Picnic Lunch”
Reviewed August 5, 2012

We had read about the picnic basket lunches and we were not disappointed. Lovely lunch - delicious sandwiches, salads and drinks for 2. We kept the basket as a memento of our delightful lunch by the river in Stratford

Visited August 2012
Helpful?
Thank Franca Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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