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“Service sucks”

Joey's Seafood Restaurants
Ranked #104 of 442 Restaurants in St. Catharines
Price range: $8 - $20
Cuisines: Seafood, Street Food
Description: Home to Canada's favourite Fish & Chips. Whether you crave hand-cut Wild Alaskan Pollock, Cod, Haddock, Halibut or Salmon prepared in trans-fat free Canola Oil, Joey's Seafood Restaurants has exactly what you are fishing for - outstanding seafood and shellfish including Fish Tacos, Shrimp, Crab, Calamari and much more. Experience Joey's signature Tartar Sauce and freshly prepared seafood sauce and find out what makes our light and crispy batter so famous. Discover our wide variety of soups, salads, wraps, sandwiches, chicken, ribs, ocean fare and desserts.
Restaurant details
Description: Home to Canada's favourite Fish & Chips. Whether you crave hand-cut Wild Alaskan Pollock, Cod, Haddock, Halibut or Salmon prepared in trans-fat free Canola Oil, Joey's Seafood Restaurants has exactly what you are fishing for - outstanding seafood and shellfish including Fish Tacos, Shrimp, Crab, Calamari and much more. Experience Joey's signature Tartar Sauce and freshly prepared seafood sauce and find out what makes our light and crispy batter so famous. Discover our wide variety of soups, salads, wraps, sandwiches, chicken, ribs, ocean fare and desserts.
St. Catharines, Canada
1 review
“Service sucks”
Reviewed July 21, 2012

We were seated right away but had to wait about 15 minutes before someone came to take our drink order and because it took so long we were able to give both our drink order and our food order. The drinks came in a timely manner which were a glass of the premium red, a glass of regular white wine and a bottle of beer. The glass of premium red came to the table as half a glass and the glass of regular white came at 3/4 of a glass. My husband finish his beer just as dinner was arriving and we never saw the waitress again to ask if eveything was ok or if we needed another drink. To be fair she did look in our direction a few times but never made the attempt to find out if we needed anything such as a beer.....the next time we seen her was to give us the bill with not even as much as a thank you or have a nice night. My husband went up to pay at which time I told him if they ask how everything was make sure you tell them the food was good but the service was terrible so when he returned to the table he was disgusted that the cashier never even asked him how everything was, nor did she say thank you or have a good night. I will never return to joeys even for take out. Needless to say it will not be recommended by us.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BKRJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoeysCanada, Corporate Office at Joey's Seafood Restaurants, responded to this review, December 14, 2012
Hello BKRJ, Thank you for taking the time to provide your feedback. Your input helps us to improve to serve you better. Have you had the chance to return since your last review? Feel free to update us at info@joeys.ca. Thank you - Joey's
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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45 reviews from our community

Visitor rating
    19
    12
    8
    6
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Toronto, Canada
Level 3 Contributor
14 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Salad Dressing to Die For”
Reviewed May 24, 2012

The best halibut dinner I have ever eaten. The crispy batter is thin and crunchy. The summer salad has the best dressing I have ever tasted. I had to buy a bottle of dressing to take back home. No need to look for any other seafood restaurant in the Niagara area.

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Melvyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livermore Falls, Maine
Level 4 Contributor
48 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Fantastic Seafood”
Reviewed May 17, 2012

We loved the crunchy fish and chips on our 1st visit so we decided to try another dish on our next visit which was on the all you can eat shrimp Wednesday.. I had the all you can eat shrimp (with 5 choices of preparation) with garden salad and onion rings. The batter was crunchy, the shrimp tender. The house dressing was the best. We intended to buy a bottle for home, but forgot. We will go back to try more of the variety of menu items and buy several bottles of the dressing for gifts as well.
Service was impeccable. Fast, friendly and always checking back to make sure our meal was perfect.

  • Visited May 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank NutMegSLG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, Delaware
Level 6 Contributor
142 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 126 helpful votes
“Great Fish and Chips, and very reasonably priced”
Reviewed May 2, 2012

I'd recently been to the Joeys near Kitchener. Not being able to find decent fish and chips where we live, I had to have them again before leaving Canada on our most recent trip. This location is just as good, perhaps a little better. More than enough food per serving. Oh, and they have sit down here as opposed to Kitchener where they only have a few tables. Great crunchy batter, and very good fries. The coleslaw was pretty good as well. I will be back, and wouldn't hesitate to try any of their other locations. The location is a bit worn and dated, but it didn't detract from the meal at all.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 85Harley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level 2 Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Healthy eat-in or take out!”
Reviewed January 18, 2012

Great fish! Good prices! friendly atmoshpere! bring the whole family!

Visited December 2011
Helpful?
Thank Claudette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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