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“Great service”

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Days Inn St. Catharines Niagara
Ranked #5 of 7 Hotels in St. Catharines
Pickering, Canada
1 review
“Great service”
4 of 5 bubbles Reviewed October 19, 2010

Stayed with a group and the hotel went out of their way to keep our rooms together, even with all of our requests! The staff were very pleasant. Loved having Perkins right there.

  • Stayed October 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vanjam45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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114 reviews from our community

Traveler rating
    25
    40
    29
    12
    8
See reviews for
44
26
8
15
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 6, 2010

I booked the hotel because I thought it was the greates price for a very nice hotel (on the pictures). When my husband and I arrived there, we found out that everything that was told to us on a phone and what we booked was completely different. Instead of getting a smoking, king bed room for $110, we got a nonsmoking doble bed for $40 more! When I kindly asked the stuff to chagne the room for me, for the one that I booked, it seemed like it was the most difficult thing to do. Unfortunately, there was no more rooms that we originally booked. The room by itself was ok, but the bathroom was horrible. The floor was not sweapt properly, there was hair everywhere, and the bath tub was filthy. I would not reccomend for anyone to stay at the hotel. For the price that we paid I'm sure that there are much much nicer hotels out there!

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChiTownTraveler2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these St. Catharines hotels

Wingham
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed March 23, 2009

The night person (Mr. Gay) was not very friendly and would not listen. Would not recommend this hotel to anyone with kids.

  • Stayed March 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HockeyMom20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed September 23, 2008

We dealt with a very kind check-in clerk, although there were problems with our reservation. Our reservation had been made in advance through a third party website (Skoosh.com). When we arrived to check in I was advised that they did not have our reservation and that the hotel was full for the evening. I was shocked by this because I had already been billed on my credit card for the full night's stay (92.50). I was advised this price was far too low for the hotel and that I must have been scammed by the third party website. They were unsuccessful locating my reservation even with the confirmation number provided.
She was kind enough to offer me a room that became available at a lower than the regular rate (which was still much more than I originally paid through Skoosh.com). This room, however, only had 1 bed and we needed two. They gave us a cot.

Therefore, the customer service was really friendly however I was inconvenienced and ended up with a smaller room -1 bed at a higher cost. I also had to figure out what to do about that 92.50 that was already charged to my credit card. At that point I was just happy to find a room because it was a busy Saturday night and most hotels in St. Catharines were full.

The next morning after we checked out I received a phone call from the same check in clerk - they HAD finally found our original reservation. It had been there all along.

Therefore, in the long run I only ended up being charged that 92.50 I had originally agreed to, however our room wasn't as nice as it should have been and we definitely would have appreciated the 2 beds that was requested in my original reservation.

All of that being said - the room was still nice. It was handy to be on the first floor and have a sliding door to the parking lot, as well. There are no parking fees.

  • Liked — The friendliness/helpfulness of check in clerk
  • Disliked — Reservation not found
  • Stayed August 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank OntarioCritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 bubbles Reviewed May 26, 2004

I went to this hotel in May 2004 hoping that it would suit my needs. It did not. The pool was not very good at all and the fitness room was a bit of a joke. I could look past all of that if they had not ripped me off. I spent the first 3 night at a rate of $95 or something near that. Then I had to postpone my stay in the city so I requested another night. They said it was fine and I went up to my room assuming that I'd be paying the same amount for my last night. Nope. When I checked out, it was a rate of $150. I complained but was in a rush. Needless to say that a hotel that does this to it's clients does not appreciate it's clients ant therefor i will not stay at any Howard Johnsons again. May sound harsh but they were already in my bad books.

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn St. Catharines Niagara

Property: Days Inn St. Catharines Niagara
Address: 89 Meadowvale Drive | Lake St and QEW, St. Catharines, Ontario L2N 3Z8, Canada
Phone Number:
Location: Canada > Ontario > St. Catharines
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in St. Catharines
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn St. Catharines Niagara 2*
Number of rooms: 99
Official Description (provided by the hotel):
The Days Inn Hotel property is unique to the Days Inn Brand as it has a large Fitness Studio accessible on property for guest use. The Fitness Studio provides full access to hotel guests travelling - which include yoga, box fit, speed cycling classes and so much more! The hotel has an indoor pool along with an ultra red steam sauna and Perkins Family Restaurant on site. A short driving distance to 20 Valley Wine Country, Niagara on the Lake or Niagara Falls. Immediately accessible off the QEW travelling either from Toronto, On or Buffalo, NY. Truly the corner of convenience, comfort and value. See you soon! ... more   less 
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Also Known As:
Days Inn St Catharines Niagara Hotel St. Catharines
Howard Johnson St. Catharines
St. Catharines Howard Johnson
Days Inn St. Catharines Niagara Ontario

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