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“not prepared to be busy”

Gliss Steak & Seafood
Certificate of Excellence
Price range: $16 - $80
Cuisines: Canadian
More restaurant details
Restaurant details
Good for: Business meetings, Local cuisine, Special occasions, Romantic
Dining options: Breakfast, Dinner, Late Night, Reservations
Reviewed July 22, 2010

elton john concert wich you would think would be a big deal july 12 2010...

we had a reservation for 6pm the place was fairly busy but not overwhelming i mean they only have around 70-80 seats...

we waited ten min before our server came to the table and then ten min for our beverages..

then we seen one of the chefs/cooks in the dining room yelling, screaminng and swearing at one of the servers in front of every customer in the building?????

we got up and left and did not even pay for our drinks..

i talked to other friends that were ther that night and they also walked out after they watched at least 30 customers out of the 70-80 also leave so i dont feel bad now

i have been to this restaurant before and i may have even writen a review i am not sure.

they have a buitifull place but need to work on there service and pick up a little speed because sometimes people are in a hurry not out for the night...

the food is generally good but sometimes i think the chef is not there and the line cooks or second chefs send out under than par food .

i believe this place has alot of potential they just have to grasp it and do it......

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3  Thank steaklover92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
burgers71, Owner at Gliss Steak & Seafood, responded to this reviewResponded July 24, 2010

While we apprieciate all comments posted we would like to respond to this to disagree with the statement about someone in the kitchen coming out and swearing. We take pride in our establishment and would not allow this to occur. We would also like to disagree because there were not 30 others that walked out that night. While we cannot disagree about the time wait that evening it is unfortunate that this had occured but even in a restaurant that seats "only 70-80" when almost all tables came in within a half hour span our servers and kitchen can only do the best they can especially when all these tables are on the same time limit. We are not a fast food restaurant nor have we said we were, we label ourselves as a place to enjoy your meal. We like to prepare our food as the orders arrive not precook and reheat. We would like to extend an invitation to come back another evening and truly enjoy yourself.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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231 - 235 of 242 reviews

Reviewed July 8, 2010

First time in the sault in years thought that we would check out a few places to eat. We had a amazing experience at Gliss restaurant. We went on a friday night we didn't make a reservation the restauarnt was packed but the sat us at the bar got us a few drinks while we waited. They had live music playing that night with the mouth watering prime rib. When we got seated our waitress went out of her way to make sure we enjoed our evening. We are from the Toronto area and tried alot of restaurants we really enjoyed our experience here. Next time we are back in town this will be the first stop. We recommend you check it out!!!!!

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Thank tommyboy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2010

We had a really good meal here. The steak was really good and the prices are even better! Efficient, friendly service.

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Thank Andrew1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2010

My wife and I went to Gliss for dinner. Food was excellent! Prime rib melts in your mouth. mmmm. $150 including tax but not tip. House wine $8 per glass. Service not bad but could be improved. Not sure why but we sat for about five to ten minutes after being shown to our table before waitress came to see if we wanted drinks. We really enjoyed our meal at Gliss.

Thank Summer5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
Amherst, Canada
912
Reviewed August 21, 2009

ordered the classic trio with soup, salad, and toasted baguette with seafood - very delicious! And a great price. Slow service though.

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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