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“It was awesome service and well price and delicious”
Review of Gusto's Bar & Grilll - CLOSED

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Gusto's Bar & Grilll
Price range: $10 - $18
Cuisines: Portuguese
More restaurant details
Restaurant details
Dining options: Lunch
Description: Upon entering Gusto's one finds an ambiance of casual family dining where authentic Portuguese cuisine can be enjoyed in a relaxed and comfortable atmosphere. At Gusto's you will find not only great food but also fair pricing.
Sault Ste. Marie, Canada
1 review
“It was awesome service and well price and delicious”
Reviewed January 21, 2014 via mobile

We will be coming back again again excellent atmosphere. Comfortable atmosphere much to choose from well-prepared Exquisite presentation friendly staff please go and looking forward to going there to see you Paul Della Vedova today at 2 o'clock this Sunday January 26 I would highly recommend this for other people and it is my all-time favorite restaurant

Visited January 2014
Helpful?
Thank Jennifer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

8 reviews from our community

Visitor rating
    2
    1
    2
    0
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Ontario, Canada
Level 4 Contributor
29 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Good, but....step back”
Reviewed January 7, 2014

I've gone there a few times and the food was good. I don't know what people are saying about the cleanliness of the restaurant. I've always found it clean and cozy. Why would you keep going back if you saw mice? My only issue is the wait staff...sometimes they hang around the table TOO MUCH! I've gone there with friends, on quiet nights, and the waitress/waiter just keeps talking to us. I understand that if it's a quiet night in the restaurant, staff gets bored, but give the customers some space. Don't hover around the table and listen in on conversations. My friends and I are nice ladies, but it makes us uncomfortable if you're standing there while we're talking.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ladyphoenixxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Delightful, amazing and yet not too pricey.”
Reviewed October 26, 2013

I've been there three times now and must I say... WOW! As soon as I walked in I was greated by a very friendly server and sat at a nice table with lit candles on a Friday evening, the service was pretty quick and the environment was overall enjoyable. The live entertainment was definitely a nice touch to the evening but best of all was the food, absolutely my new favorite place for chicken. I will be returning for more enjoyment.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DavidJoness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sault Ste. Marie, Canada
Level 3 Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Wasted potential”
Reviewed October 21, 2013

Let me start off with the good. The food tastes good. Most dishes have a lot of spice and flavour, which is wonderful. The fresh-cut fries are tasty, and the sandwiches are always satisfying. The food is also very affordable and the meal-size is great.

Now... the bad. The service is amazingly slow. I've been to Gusto's at least 5-10 times since its opening, and I've NEVER had a fast meal. Sometimes it even takes 15 minutes to get a menu. For a restaurant that is rarely crowded, this is a huge issue.

But the biggest issue of all, in my opinion, is the questionable cleanliness of this place. I've seen mice on the floor. I've seen moldy desserts in the rotating display. It's just... gross. It makes me question the cleanliness of the food I'm paying for and putting into my mouth.

I've given Gusto's a lot of chances because I do like the taste of the food, but enough is enough. I'm sad to say I can no longer justify being a customer here.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank toxikon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level 5 Contributor
65 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Disgusting mess”
Reviewed August 4, 2012

This restaurant should be shut down by health inspectors. You can see how disgusting it is from the open windows into the rear. The food is oily, bland and boring. The potatoes and rice were dripping paprika oil all over the plate. The chicken was raw and black on the outside. There is nothing Brazilian about this place either. Service is below average. I don't expect this one to last.

Visit the other grill places in town and avoid this place.

  • Visited March 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
6 Thank BodumBiscuits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek575, Manager at Gusto's Bar & Grilll, responded to this review, January 8, 2013
This could not be a honest customer. If BodumBiscuits visited the restaurant in March, yet waited and only reviewed in August ! Why wait so long? Yes, patrons can see from the outside, into the restaurant, but here is no windows into the rear of the kitchen or the restaurant. The kitchen has open concept and customer are welcome to see the kitchen and cooks prepare the food. Why would this customer go into a restaurant in the first place if he truly seen such a disgusting place? If he was a customer, why would he purchase a meal here if it was dirty instead of going to another restaurant minutes away. Also, there could not be paprika dripping from the potatoes and the rice since neither contain paprika. If chicken was raw and black on the outside, did this customer pay for it and eat it or did he requested satisfaction at same time.
Yes, there is other fine restaurants close to Gusto's, but the kitchen has an open concept and patrons can see before the order their food. There is Brazilian item on the menu, Mosaico & Sagu de Vinho etc.

This was not a customer but a person with an ax to grind.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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