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Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member
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Reviews (685)
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476
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6
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476
164
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All reviewscomfort suitesbowling alleytower sectiontwo room suitethe salt water poolfamily suitepull out couchsitting areaking bedscrambled eggsyogurthot tub and saunabeautiful hotelsmall bathroomhotel restaurantcomplimentary breakfastrooms are spacious
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505 - 510 of 685 reviews
Reviewed April 9, 2014

We recently rented a hospitality room here.
We had a celebration of our mother's life rather than a funeral.
The staff was very accommodating , friendly and helpful.
They did their utmost to meet our requests and needs, even when the appropriate staff was not available. Due to circumstances we needed to book the hospitality room on the weekend. The person in charge of this was only works Monday to Friday.
Rod, who is in charge of banquets took over and made all the arrangements for us.
Our event went very well, thanks to the excellent staff who were extremely helpful and friendly.

  • Stayed: April 2014, traveled with family
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Thank 969bee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded April 26, 2014

Thank you for your wonderful comments. As these events typically catch us off guard, we are so very grateful that were able to assist you. We have a great team who are always willing to go beyond to ensure you are happy, especially at times like these. We appreciate you taking extra time out of what is a very busy time to give us your feedback. It truly means a lot to us.

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Reviewed April 9, 2014

We had a celebration of our mothers life in the hospitality room. Everything was set up beautifully for us and the staff were very helpful bringing us water and anything we needed. They were very accommodating and we were quite pleased with the service.

  • Stayed: April 2014
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Thank 253Diane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded April 26, 2014

We are so very honoured that we were able to provide accommodations for such an important celebration. We are very pleased to know that you were happy with the setting and our service. It is so important to us that your celebration is easily planned and worry free. We respectfully thank you for taking the time to provide your feedback.

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Reviewed March 28, 2014

This is the 2nd time I have stayed here within the past year. Everything about this place is top notch...Service, cleanliness, staff, location....you cant go wrong. Great place to stay for any occasion

Will be going back to Soo this summer and will stay here again.

Thank you to John and all the staff for making my visit a memorable one!!!!

  • Stayed: March 2014, traveled on business
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Thank Mudassir A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded April 4, 2014

A returning guest is truly a sign that we've done everything right. Especially when they are already planning trips in the near future. We are so happy that both of your visits to the Soo were memorable and that you took the time to provide us with your great comments. We can't wait to show you a great time this summer.

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Reviewed March 22, 2014

We came upon this property quite by accident due to an unexpected overnight stay in SSM. It looked like the doors had just opened for the first time! The lobby is welcoming and well-appointed and our room/suite was excellent. The room had plenty of space and was very comfortable. Our service in the hotel and attached restaurant was first-rate!

  • Stayed: March 2014, traveled with family
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Thank yvanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded April 4, 2014

The best things in life are often surprises and come about by accident. How fortunate are we that you came across our hotel during your unexpected stay in Sault Ste. Marie. Indeed the entire facility was renovated completely just over a year ago and we've made some wonderful improvements. The size of the suites make comfort almost easy. We are thrilled that you had time to enjoy Quattro Chophouse + Bar during your stay. We hope many more planned and even unplanned trips back to Sault Ste. Marie and Comfort Suites.

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Reviewed March 12, 2014 via mobile

Awesome place. I just can't say anything negative. Great rooms. Excellent service. Super restaurant with amazing food on site. Service? Second to none. Employees and management go over and above to ensure all is perfect Highly recommended.

Stayed: March 2014, traveled on business
Thank Kevin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded April 4, 2014

Thank you, thank you for the five star review and wonderful words about our hotel, restaurant and especially your warm comments about the employees and management. Awesome place to stay and a great place to be. We'll take your High Recommendation with enthusiastic appreciation. Look forward to your next visit.

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