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“Friendly and efficient service.”

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Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member
Ranked #1 of 23 Hotels in Sault Ste. Marie
Certificate of Excellence
Reviewed April 9, 2014

We had a celebration of our mothers life in the hospitality room. Everything was set up beautifully for us and the staff were very helpful bringing us water and anything we needed. They were very accommodating and we were quite pleased with the service.

  • Stayed: April 2014
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Thank 253Diane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded April 26, 2014

We are so very honoured that we were able to provide accommodations for such an important celebration. We are very pleased to know that you were happy with the setting and our service. It is so important to us that your celebration is easily planned and worry free. We respectfully thank you for taking the time to provide your feedback.

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473 - 479 of 651 reviews

Reviewed March 28, 2014

This is the 2nd time I have stayed here within the past year. Everything about this place is top notch...Service, cleanliness, staff, location....you cant go wrong. Great place to stay for any occasion

Will be going back to Soo this summer and will stay here again.

Thank you to John and all the staff for making my visit a memorable one!!!!

  • Stayed: March 2014, traveled on business
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Thank Mudassir A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded April 4, 2014

A returning guest is truly a sign that we've done everything right. Especially when they are already planning trips in the near future. We are so happy that both of your visits to the Soo were memorable and that you took the time to provide us with your great comments. We can't wait to show you a great time this summer.

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Reviewed March 22, 2014

We came upon this property quite by accident due to an unexpected overnight stay in SSM. It looked like the doors had just opened for the first time! The lobby is welcoming and well-appointed and our room/suite was excellent. The room had plenty of space and was very comfortable. Our service in the hotel and attached restaurant was first-rate!

  • Stayed: March 2014, traveled with family
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Thank yvanc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded April 4, 2014

The best things in life are often surprises and come about by accident. How fortunate are we that you came across our hotel during your unexpected stay in Sault Ste. Marie. Indeed the entire facility was renovated completely just over a year ago and we've made some wonderful improvements. The size of the suites make comfort almost easy. We are thrilled that you had time to enjoy Quattro Chophouse + Bar during your stay. We hope many more planned and even unplanned trips back to Sault Ste. Marie and Comfort Suites.

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Reviewed March 12, 2014 via mobile

Awesome place. I just can't say anything negative. Great rooms. Excellent service. Super restaurant with amazing food on site. Service? Second to none. Employees and management go over and above to ensure all is perfect Highly recommended.

Stayed: March 2014, traveled on business
Thank Kevin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded April 4, 2014

Thank you, thank you for the five star review and wonderful words about our hotel, restaurant and especially your warm comments about the employees and management. Awesome place to stay and a great place to be. We'll take your High Recommendation with enthusiastic appreciation. Look forward to your next visit.

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Reviewed February 24, 2014 via mobile

Overall a Great place . The restaurant attached was amazing well worth having your dinner there. The staff was friendly . We had a problem with our bathroom door sticking and I called front desk and they came right away and upgraded us to the next room immidetly . We were pleased with our stay . The pool was nice and clean. The hot tub was nice def some powerful jets . Nice and Quiet hotel. Thanks Comfort Suites.

Stayed: February 2014
Thank Crystal S
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Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded April 4, 2014

You are welcome Crystal! We are so glad you enjoyed your stay including some of our ammenties such as the hot tub. It continues to make us extremely happy when we read guests comments about our staff and service levels. Truly dedicated employees and we are fortunate enough to have the best! Thank you for including some photos of the room and pool area in your review!

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Reviewed February 23, 2014

I stayed at this wonderful hotel for a business trip a couple months back. It was very clean and organized and was made a very easy stay at this hotel! I was greeted by a younger man by the name of Joey who generously offered to carry my bags to my room. I couldn't believe how respectful he and the rest of the employees were. I would gladly stay there if I am ever to come back to Sault Ste. Marie!

  • Stayed: December 2013, traveled on business
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Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded April 4, 2014

The best employees equal the highest service levels in our world! We love to read and hear about the great job they are doing. Joey is a valued member of our staff and one of the most polite and helpful young men you will ever meet. We are so honored to have him on staff. We are so pleased that you enjoyed your stay and that our staff provided you with all you needed for a great stay. We look forward to seeing you again at Comfort Suites!

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Reviewed February 22, 2014

Our stay is always fantastic! The rooms are clean and decorated beautifully. The gym, pool and sauna is great! The Quattro lounge is a wonderful experience after a long day of skiing; the bar service is impecable and the menu is tantalizing. The best part over all is the staff! Everyone is extremely accomadating, friendly and genuine about the comfort of your stay. The Manager Ron, is by far the nicest guy and by far the most attentive Hotel Manager we have ever met. We look forward to seeing him every year. This is the best place to stay in the Sault. It is accessible to alot of variety along GreatNorthern Rd, plus a bowling alley is located directly behing the hotel. We have fun everytime.
Truly, Jenny A & Shaggy

Room Tip: All suites are pretty much the same.. great sizes with fridge dinning area, inlc microwave and sink...
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  • Stayed: February 2014, traveled with friends
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Thank Jenny A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member, responded to this reviewResponded April 4, 2014

Jenny, thank you for your Top Notch review! We truly appreciate you taking the time to give us your feedback. And we truly love the fact that you enjoyed your stay - including your time in our restaurant and bar. Sault Ste. Marie can definitely promise some good skiing (especially this year). Our job is to make you feel at home while you are here and nothing pleases us more when we know we have. We look forward to your next visit. There is still plenty of snow if you wanted to plan another trip this year!

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Additional Information about Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member

Address: 229 Great Northern Rd, Sault Ste. Marie, Ontario P6B 4Z2, Canada (Formerly Comfort Suites & Conference Centre Sault Ste. Marie)
Phone Number:
Location: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Sault Ste. Marie
#1 Family Hotel in Sault Ste. Marie
#1 Business Hotel in Sault Ste. Marie
#3 Romantic Hotel in Sault Ste. Marie
Price Range: $67 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quattro Hotel & Conf. Centre, an Ascend Hotel Collection Member 3*
Number of rooms: 157
Official Description (provided by the hotel):
Locally owned and operated by Quattro Hospitality Inc., the hotel features 157 suites and the Largest Convention space in Northern Ontario. Total capacity for the conference centre is 1,500 people due to 13,728 square feet of floor space. Full catering service for events is available. The hotel offers free high-speed Internet access, an indoor pool, whirlpool and sauna, fitness centre, business center, onsite restaurant and an onsite spa. Limousine service and Personal Trainer facilities. Air-conditioned guestrooms feature a refrigerator, microwave, full-size sofa bed, flat panel televisions, ipod docking stations and room service is available. The Comfort Suites hotel also provides easy access to local points of interest like the OLG Casino Sault Ste. Marie, Agawa Canyon Tour Train, Searchmount Ski Hill, Cambrian Mall, Bellevue Park and Crimson Ridge Golf Course. The hotel also participates in Choice Privileges, the Choice Hotels rewards program where guests can earn points toward free nights, Airline Rewards, gift certificates and more while staying at any Comfort, Comfort Suites, Quality, Sleep Inn, Clarion, Econo Lodge and Rodeway Inn hotel in Canada. ... more   less 
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Also Known As:
Comfort Suites And Conference Centre Sault Ste. Marie
Comfort Suites & Conference Centre Sault Ste. Marie Hotel Sault Ste. Marie
Great Northern Hotel
Quattro Hotel & Conf. Centre, An Ascend Hotel Collection Member Sault Ste. Marie, Ontario

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