Although it is a very nice clean hotel and the front desk was sympathetic my overall experience was disappointing. No one let us know in advance that the hotel elevators were not working and EVERYONE had to use the one service elevator with the staff and cleaners, carts etc. This meant very long waits and I had to use the stairs a few times which is not that easy being a senior with a bad hip.
The worst experience was in the dining room. Do Not Eat There. I ordered a 10oz steak with a $9 side of JUMBO shrimp. It turned out to be the thinnest steak I have ever seen, somewhere between fast fry and luncheon meat and the JUMBO shrimp amounted to 3 tiny shrimp the size of a loonie.
Randy, our waiter asked how our meal was and when I complained about the size for $80, he just said "PERFECT" and walked away. It still bothers me that I tipped that arrogant waiter or the kitchen staff.
When I complained to the front desk, all I got was "Oh, I'm so sorry". That's it, nothing else like they don't give a crap.
- Official Description (provided by the hotel):
- Delta Hotels by Marriott Sault Ste. Marie Waterfront Hotel welcomes you with the spacious Sault Ste. Marie accommodations you've expected for your Canada getaway. Planted in an excellent location, in the downtown core and business district, our hotel is a top choice among Sault Ste. Marie hotels and hotels near Essar Centre. Enjoy fantastic entertainment and shopping experiences, and more, just steps away! Our Sault Ste. Marie Ontario hotel's distinction as being the only full-service hotel on the waterfront boardwalk makes us an ideal choice of accommodations - one that will take your expectations for a Ontario, Canada business or leisure trip to a higher level. ... more less
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- Also Known As:
- Holiday Inn Sault Ste Marie
- Sault Ste. Marie Holiday Inn
- Holiday Inn Waterfront
- Delta Hotels By Marriott Sault Ste. Marie Waterfront Ontario