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“Good location” 4 of 5 bubbles
Review of Quality Inn & Suites Bay Front

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Quality Inn & Suites Bay Front
Ranked #9 of 23 Hotels in Sault Ste. Marie
Certificate of Excellence
Tillamook, Oregon
Level Contributor
108 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Good location”
4 of 5 bubbles Reviewed September 24, 2013

We had never been to Sault Ste Marie before, so we wanted to see the City before we decided on a hotel. There are definitely some worn-out areas of town. The Quality Inn, however, is located nicely a block from the casino and across the street from the mall. Free parking. We were on the 6th floor and it was quiet and the bed was comfortable. I used the pool area/hot tub and it was very nice, with one entire end all glass. Had breakfast the next morning and it was their typical, good hot breakfast. The hotel has its own restaurant, which is a bit spendy for dinner. The casino has a restaurant and there is a sit-down Italian restaurant in the mall area. Most of the motels in the City are along the highway and you would have to drive into the downtown. This was in a safe area. The City has done a great job of re-developing the waterfront to a huge park. Be aware that to see the locks, you need to travel to the US side.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TillyRambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review, September 25, 2013
Dear Guest,

Thank you very much for choosing Quality Inn &Suites Bay Front as your hotel of choice in Sault Ste. Marie.

We are delighted to hear that you liked our convenient downtown location close to all major attractions as well as all the amenities and services on offer at the hotel.

Thank you once again and we look forward to welcoming you back on your future travels to The Sault!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

222 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Northern Illinois
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed September 15, 2013

Our room was nice, clean and convenient (1st floor) we were visiting the Soo for a family wedding. Breakfast was wonderful and plentiful. Roomy area to eat. Bar prices were outrageous. Did not use the pool. Some of the counter staff was not as friendly as we were used to. I asked for a room change at check in, because of the location of our room, and was greeted with a deep sigh. Frequently, during our stay, we felt as if we were bothering this particular person whenever we asked a question, or needed something. I do recommend the hotel, it's well located and for the most part a pleasant place to stay.

Stayed August 2013, traveled with family
Helpful?
1 Thank Heidi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review, September 17, 2013
Dear valued guest,

Let me start by saying a big thank you for staying with us and reviewing our hotel.We are glad that in most part your stay with us was a pleasant one and that you liked our convenient location.

I apologize for the unfriendliness that you encountered from one particular staff member and let me reassure you that this will be addressed immediately as we firmly believe in the highest standards of customer service and excellence at Quality Inn & Suites Bay Front.

Thank you once again and looking forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Bay
Level Contributor
161 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed September 11, 2013

My wife and I went to the Soo for a weekend getaway/anniversary trip. I had stayed at the Quality previously and have been very impressed previously. Our arrival and check in was fast and courteous. The room was beautiful and extremely clean. The layout was very nice and the beds really comfortable. The bathrooms were spotless and well equipped. The included hot breakfast was well laid out and the food choice was good as was the quality. The hotel is downtown close to the Essar Center where there was a hockey game Saturday night. You are across the street from the Mall, two blocks from the Casino, four blocks to the US Bridge and a block from the downtown core. The amenities were excellent with a nice pool. The restaurant meals were really good and the prices reasonable. I have already rebooked for the Spring.

Room Tip: The hotel is quiet so any room will work. The view to the west is better
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review, September 12, 2013
Dear Valued Guest,.

WOW -Thank you very much and a belated happy anniversary from the entire team at Quality Inn & Suites Bay Front Sault Ste. Marie!

Our team is consistently striving to exceed our guests expectations and your feedback further reassures us that we are on the right track.

Thank you once again and we look forward to welcoming you again soon at Quality Inn &Suites Bay Front Sault Ste. Marie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keswick, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 10, 2013

We spent two nights at the Hotel as part of a family vacation / road trip. The price was reasonable and the distance from Sault Ste. Marie to many of our points of interest such as Pancake Bay on Lake Superior were tolerable even for our three year old. The hotel amenities were great, including a pool and exercise room, and the included buffet breakfast was an added bonus when you are feeding a family of four. Be sure to check out -The Docks- restaurant and their fresh Lake Superior and Ontario fish.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review, September 12, 2013
Dear Valued Guest.

Thank you very much for taking the time to write your review. Our team at Quality Inn & Suites Bay Front values your feedback.

We are delighted that your stay with us was an enjoyable one and that you liked our downtown location close to all Sault Ste Marie tourist attractions.

We look forward to welcoming you back on your next visit to The Sault!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 5, 2013

Prices are reasonable over the net ,but you can get a better price at the front desk when checking in. The hotel has upgraded their restuarant ,with better prices ,and now they have a Hot Breakfast each morning .We stayed there for 4 nights ,seeing all the good sites ,especially the Agawa Train Trip,and the Airplane Museum ,and most enjoyable was their Water Front walkway

Room Tip: They have suites,so that chilren can sleep alone,all rooms are quite,comes with a frig
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Harley749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed August 16, 2013 via mobile

Great value, a very nice, clean room, nice, quiet pool and hot tub, but the shower head was really low...other than that, no complaints. As soon as we got settled we went down to the restaurant for lunch. It was delicious.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thisisthelifebc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed August 9, 2013

Spent one night in this hotel in downtown Sault Ste Marie on August 19, 2013. The hotel is close to the border bridge, and located right downtown across from the mall and close to the casino. They were able to check me in with no reservation, and even gave me a reduced rate as this was my first time staying there ($20 off the posted rate). Very clean room - bathroom was spotless and the shower had plenty of pressure. Fast check-in and check-out. with coffee maker and fridge in the room.

Ample parking around the hotel, however the one way streets in the downtown area make it a challenge at times to get to the hotel. Breakfast starts at 6:30, however I left around 6, and there was not a pot a coffee at the desk to fill up my travel mug before I left - was told I should have used the in-room coffee pot (my bad).

  • Stayed August 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Bay Front

Property: Quality Inn & Suites Bay Front
Address: 180 Bay St, Sault Ste. Marie, Ontario P6A 6S2, Canada
Phone Number:
Location: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Sault Ste. Marie
#7 Romantic Hotel in Sault Ste. Marie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Inn & Suites Bay Front 3*
Number of rooms: 108
Official Description (provided by the hotel):
108 beautifully appointed rooms & suites, full service hotel. Indoor pool, sauna, hot tub & fitness centre. Restaurant & Lounge. Four Meeting & Banquet rooms ,Business Centre. Choice Hotels 2015 Platinum award winner, top 3% of all of Canada for Guest satisfaction,Room Cleanliness and Product Quality . Located in downtown Sault Ste. Marie, On. directly across from the Agawa Canyon Tour Train, Station Mall, Essar entertainment centre, River Boardwalk, Mill Market and only 1 block from the casino and the closest hotel to The International Bridge between US and Canada. ... more   less 
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Also Known As:
Quality Inn Bay Front Hotel Sault Ste. Marie
Sault Ste. Marie Quality Inn
Bay Front Quality Inn
Quality Inn Sault Ste. Marie
Quality Inn & Suites Bay Front Sault Ste. Marie, Ontario

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