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Algoma's Water Tower Inn & Suites, BW Premier Collection
Ranked #4 of 23 Hotels in Sault Ste. Marie
Certificate of Excellence
Thornhill, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Perfection!”
Reviewed September 27, 2011

My husband and I travelled from Toronto to Sault Ste. Marie in order to take the Agawa Canyon Train Tour. We booked a 2 night package which included this hotel. We were greeted with a welcome bag which included peanut brittle, cookies, fudge, chocolate and other yummy treats. We also got two books of tickets for free admission to museums, galleries and a zoo. Never having been in Sault Ste. Marie before, we had lots of questions for the young lady at the front desk. We found her to be very courteous and extremely helpful. Although check-in time isn't until 3:00 p.m., we arrived at 12:45 p.m. and our room was ready. The room was perfect -- we had ordered a king size bed and there was a small fridge in the room. The front desk suggested a restaurant for lunch and a restaurant for dinner and even made our dinner reservations for us. Our package also included breakfasts at the hotel and both my husband and I were very pleasantly at our choices and how delicious the food was. I must say that everyone at the hotel and in the restaurant were extremely friendly and helpful. The train ride was wonderful -- the colours were magnificent this past weekend.We did check out the pools and hot tubs, both indoors and outdoors. They looked great, but unfortunately our days and evenings were so long that unfortunately we didn't get to take advantage of them. I would definitely recommend this hotel to anyone going to Sault Ste. Marie!

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Elaine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
D0nna_H, General Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review, September 30, 2011
This is a lovely review, and we thank you for it. You know, people come to Sault Ste. Marie after Labour Day, thinking it will be off-season, only to find the inns and hotels are full. But the red maples here are so brilliant in September, that the fall colour tour train is fully reserved, and accommodations are hard to find. So we’re glad you pre-booked your Agawa Canyon Tour Train package with Algoma’s Water Tower Inn & Suites. And we hope you can re-visit us sometime and relax in our waterfall pools and spas. The autumn foliage is just at peak colour, and we’ll still have some spectacular fall days yet. Lucky us, to be so close to Lake Superior’s wilderness coast…and we love to share it!
Donna Hilsinger
General Manager, Algoma’s Water Tower Inn & Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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493 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Greenville, Ohio
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 17, 2011

We always stay at the Water Tower Inn when we plan to spend the night at the Soo. The rooms are exceptional, spotless and beautifully decorated. The beds are extremely comfortable with generous pillows and fresh duvet covers. Their pool, sauna and hot tubs are a delight for the children and ourselves after a long day traveling. It is a pleasure to walk down the inside hallways to a very enjoyable meal at the on site restaurant and bar. The staff could not be warmer and more helpful. The icing on the cake is that they treat your traveling dog with the same warmth and hospitality that they do you. Definitely a two thumbs up location for the weary traveler!

Room Tip: All of the rooms are equally nice. We personally prefer to stay on the back side of the hotel becaus...
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  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank three_narrows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jocewatt, Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review, September 23, 2011
Well thank you. The Inn is great for family vacations as well as business travel because of the extraordinary number of room and suite layouts…plus the dining and recreation options all under one roof. There is plenty of parking for large vegicles, trailers and other rigs. And travelers with snowmachines and motorcycles especially appreciate the indoor storage we can offer for their machines. We look forward to your next visit.
Donna Hilsinger,
General Manager
Algoma's Water Tower Inn & Suites
Sault Ste. Marie, Ontario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
Reviewed September 2, 2011

The best beds of anywhere we stayed on our trip across the country.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rj d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 27, 2011

Starting with the exceptional front desk staff (thanks Keri!) my sons and I fell immediately into a state of comfort and care. After a long day on the road from Montreal, complete with an auto breakdown, we melted into the warmth and family-like atmosphere of the Water Tower Inn. The room was just right for the three of us, clean and spacious. The salt-water pool was perfect for burning off hours of constraint in the car and we indulged in the outdoors hot tub. The staff made my boys feel heard when they had needs, like directions to the ice machine (very important when one is eight years old) or how to order room service.

As we prepared for the return to Montreal three weeks later, we all agreed that booking ahead for a room at the Water Tower Inn was a must. So we did, and the second stay showed us that the first experience was the norm and not an exception. This hotel is on our list of recommendations to friends and family. Thanks!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Roy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jocewatt, Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review, August 29, 2011
What a wonderful review, and beautifully written, I might add. Our family built, expanded and have operated the Inn for 37 years. We now have 3rd generation family members involved in operations. Plus exceptionally friendly staff, some of whom have been part of our family for 20+ years. So from our family to yours, we thank you for taking the time to write about your pleasant experience at Algoma’s Water Tower Inn and Suites.
Donna Hilsinger
General Manager
Sault Ste. Marie, Ontario
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glen Huron, Ontario
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 20, 2011

We spent one night as a stopover in Sault Ste. Marie on our way to Lake Superior Provincial Park. Came with my husband and 2 boys (5 and 7 yrs.). Reception was welcoming. Room was very clean and up to date/modern. Great firm bed with pillowtop. New. Boys slept on a pullout double which was made up for them when we arrived and was also very comfortable. Bought the Family Room and meal package. Great deal! Included Breakfast and dinner in Casey's restaurant attached to the hotel. Food was excellent and more than enough choices to suit all our discernable tastes. The home-made granola at breakfast was fabulous and the hostess and waiters/ressess were very friendly and eager to please...even though they knew that all taxes and gratuities were included in the package price! $249 got us everything. Much cheaper than buying it all seperately. Before dinner we had a great swim in their salt water pools and huge hottubs. The sauna was great. Pool area and change rooms exceptionally clean and quiet. Pool chemistry was right on and wasn't at all busy. The indoor waterfall feature wasn't working when we were there. Had a beer poolside. Kids had great fun. Don't expect a view from the hotel room, but if you're looking for a great spot on a stop-over or even to spend a couple of nights it is right on the highway through town and within easy access of all local tourist attractions. Will definitely stay there again if needing to stop-over in the Sault...on either side of the border!

Room Tip: Ask for package specials
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  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank jamandjelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williams Lake, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 15, 2011

From the front desk staff to the servers in the Pub everyone was friendly even the girl that was assigned to clean our room said goodbye. The entire hotel has been renovated and is modern and new. We enjoyed our room, we overlooked the courtyard and would go down to the courtyard in the evenings to listen to the waterfalls and enjoy a hot tub and or a swim.

Room Tip: We stayed in a small suite with a small kitchen, separate living room and it had a nice large shower
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TraceyGard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guelph, Canada
2 reviews
Reviewed August 12, 2011

This was my first time traveling to the area, and we used this facility for a public meeting as well as my accommodations. The meeting facilities were excellent, and the hospitality staff were very helpful, pleasant and looked after our needs quickly & efficiently. My room was a Top of the Inn room, and it was terrific. The "snugglebed" lived up to it's name! All of the staff (cleaning staff, front desk, managerial) were very helpful and professional. The entire hotel, inside & out was an inviting atmosphere. I expect to return to the area for business and will be making my accommodations reservation here again - next time I'll remember to pack a suit to enjoy the pool and hot tubs! Thank you Algoma's Water Tower Inn for a fantastic first impression & memorable stay in Sault Ste. Marie :)

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank weelittlehawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
teacapan, General Manager at Algoma's Water Tower Inn & Suites, BW Premier Collection, responded to this review, August 16, 2011
Thank you for taking time to submit your very favourable comments. You must bring your suit….we’re the only hotel in town with an all-season outdoor whirlpool (of course we have an indoor whirlpool, sauna, salt-filtration swimming pool and waterfall pool too). If you are back for a meeting, ask for a personal tour of C-nergy. This technically enhanced meeting room is one-of-a-kind, and allows you to collaborate internally and globally with amazing results, as our users tell us. I have passed on your compliments to our fab staff. We certainly look forward to your next visit.
Donna Hilsinger,
General Manager
Algoma's Water Tower Inn & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Algoma's Water Tower Inn & Suites, BW Premier Collection

Property: Algoma's Water Tower Inn & Suites, BW Premier Collection
Address: 360 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z7, Canada (Formerly Algoma's Water Tower Inn & Suites, Best Western Premier Collection)
Location: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Sault Ste. Marie
#2 Business Hotel in Sault Ste. Marie
#6 Family Hotel in Sault Ste. Marie
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Algoma's Water Tower Inn & Suites, BW Premier Collection 3.5*
Number of rooms: 176
Official Description (provided by the hotel):
A full-service Inn with 176 rooms and suites, Algoma's Water Tower Inn & Suites offers professional and genuine hospitality. Under one roof, you'll find Casey's Grill.Bar, the Water Tower Pub (live music Wed. To Sat.), Club Cabana Aqua Spa with the Sault's only 4-season outdoor whirlpool, Tempospa Health & Fitness, The Pavilion Conference and Event Centre, and the McGuffin Gallery. Located at the cross-roads of Sault Ste. Marie, there are many shops and restaurants nearby, plus ample parking (perfect for those with bigger rigs). If you're on an outdoor adventure, we offer free secured storage for motorcycles, ATVs, snowmobiles and outdoor equipment such as kayaks. We look forward to seeing you soon! ... more   less 
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Also Known As:
Algoma`s Water Tower Hotel Sault Ste. Marie
Algoma`s Water Tower Inn And Suites
Algomas Water Hotel
Hotel Algomas Water
Algoma's Water Tower Inn & Suites, BW Premier Collection Sault Ste. Marie, Ontario

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