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“worst. place. ever!”

Satelite Motel Sault Ltd
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Satelite Motel Sault Ltd
Reviewed January 2, 2013

I'd like to keep this short and sweet. The place is a bit dirty ie/ dead bugs in windowsill, gross bed covers and sheets, dirt behind sink from not cleaning properly, lamps not working, phone not working. The people who own it are beyond HORRIBLE in any means of customer service ie/ refusing, then very reluctantly replacing sheets with blood stains on them, whilst yelling at us, & heating turned off in the middle of the night, so quite cold. water wasn't hot, water pressure wasn't good in shower, so after cold day, not the best. If you can avoid staying here, do that. If there is absolutely no where else to stay, it's fine, but the service makes it that much worse!!!

Room Tip: check for stains on bedsheets or towels if you really have to stay. avoid if you can.
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  • Stayed: December 2012, traveled with friends
    • Value
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    • Cleanliness
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1  Thank grrr12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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18 - 20 of 20 reviews

Reviewed November 21, 2012

We had booked 4 rooms at this motel “Satellite Motel” We booked this one because we needed a smoking room and this motel said it had one. My group was the first to arrive. Didn’t seem too bad. I walked into the room and almost threw up. Smelled like cat pee everywhere. I went down to the front desk to ask if they had another room because there was no way we could stay in that room. The desk clerk proceeded to tell me, adamantly that she had just cleaned the room and the workers that had just left the room after a month, there was no way they had an animal. After a bit of coaxing I got another key to another room, which smelt better, so we ended up in that room. I also had to ask for another set of towels as we were going to be 3 in the room, which we had told them when we booked all the rooms. We later discovered that as we washed in the bathroom sink that we had to have a garbage pail under the pee trap, as there was a large hole in it. So therefore all weekend we had to keep dumping after washing and brushing our teeth.
We later also discovered that after booking the motel for the smoking room that the people that were in the room decided to stay another night and that our smoking group wouldn’t be getting the room they requested.
The second night, in one of the other rooms, one of the other groups were splitting on the room and the one girl forgot to pay for the second night before going to her sports function and casino for the day. The front desk called up and said that if the room wasn’t paid before midnight they were going to have them removed.
Some of the towels had to be replaced because of stains etc.. The towels were basically threwn at us when the male manager brought them to us.
Definitely not recommended..go somewhere else !!

  • Stayed: November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2012

We stayed one night at this motel September 1, 2012. The room was very small but adequate for one night. However, the air conditioner did not work and the window was tiny so it was very hot and stuffy. When I spoke to the manager, they just said it did work - so basically saying we were lying. We were in a hurry so we didn't bother arguing. The power went off during the evening - not their fault - but after that, the TV didn't work either - not even the next morning. They didn't seem to care when we mentioned that as well. The people in the room beside us were noisy well after 1am and though no smoking in the rooms, they were smoking constantly outside the door and it was coming in our window which we had to have open as the ac not working. We forgot a good quality double bed sheet (for our dog) there by mistake and when I phoned about it later in the week (Wednesday so four days later) - they said they had thrown it out. I called back the next day to complain to the manager and he just said they were not responsible. We felt their attitude was very unhelpful and uncaring - they obviously don't need our business so we won't be back.

Room Tip: Check the room and ac before you pay.
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  • Stayed: September 2012, traveled as a couple
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1  Thank anne k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Satelite Motel Sault Ltd

Address: 248 Great Northern Rd | Sault Ste. Marie, Sault Ste. Marie, Ontario P6B 4Z6, Canada
Location: Canada > Ontario > Northeastern Ontario > Sault Ste. Marie
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 4 B&Bs / Inns in Sault Ste. Marie
Price Range: $50 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Satelite Motel Sault Ltd 2*
Number of rooms: 25
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Satelite Motel Sault Ltd Sault Ste. Marie, Ontario

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