My husband and I love to spend our time in Sarnia and of course we always stay at the Super 8 on Christina St. Maria, the lady at the desk during the week is amazing and always soooo helpful and friendly.
Most of our stays are better than average. This past weekend turned out less than favourable. Room was great, etc.
However, my husband and I were a bit disappointed for a couple of reasons. They may seem trivial, but did factor in to our being comfortable. When we arrived on Saturday, we went to the motel to see if our room was ready. No one was at the front desk so my husband called on the phone, we were rudely told that no one gets their room before 3 p.m. which we are aware of but thought we would try. The man told my husband they were doing a major cleaning and no one was allowed in any rooms. That's fine but he didn't even come out to tell us. Also there was absolutely no activity in any rooms to our acknowledge. I returned 3 times more that day and still no one at the desk. I finally seen someone at 5 p.m.
The lady then told me I couldn't have a room because my card had been denighed. When in fact someone had written down the wrong number. This was embarrassing because others were standing in the lobby and heard her.
We were give room 117, when we had asked for 119 and were told it was empty for Saturday night. When we got there we were told the people who had it Friday night decided to stay and that they wanted to stay in that room. That's fine, but I remember one time we stayed, decided to stay a 3rd night and had to move. Why are some treated different than others.
One thing I must remember also is not to ever have any of those 3 front rooms, especially in the winter time. I know it is no ones fault on the weather, but to remove snow with either blade or shovel at 6 a.m. when someone is sleeping and on holidays and is then waken up because the noise was so loud.
Also one last thing, when someone is being trained, make sure they know which rooms are empty and when. The last morning again we were awakened by someone trying to open our door. Thank goodness I put the bar across at night or they would have barged right in on us.
Will we come again? Of course! Why? Overal it is a nice place to stay. Some bad experiences don't out weigh the majority of really good experiences that happen more often.
Again I would really like to thank Marie for her friendly and helpful manner. She is a gem.
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- Also Known As:
- Super 8 Motel - Sarnia Hotel Sarnia
- Super 8 Sarnia ON Ontario
- Super Eight Sarnia
- Sarnia Super 8
- Sarnia Super Eight