We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Great hotel ” 4 of 5 stars
Review of Holiday Inn Sarnia Hotel & Conf Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Sarnia Hotel & Conf Center
Ranked #4 of 16 Hotels in Sarnia
Oshawa, ON, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great hotel ”
4 of 5 stars Reviewed June 17, 2014 via mobile

I inspected room at this hotel and yes the room was in the older section but has been renovated - second floor balcony.
I am very impressed. Very clean.
The front desk staff are very professional and friendly.
I do not understand the negative complaints regarding the rooms.
Unless people book the lower room expecting to be upgraded to tower.
And yes the west wing is being renovated.
Overall this in my opinion is much better than the hotel next door we are currently staying at.
There is no comparison in restaurant food or service much better at holiday inn

Stayed June 2014, traveled on business
Helpful?
1 Thank aturtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff E, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review, July 31, 2014
Your many positive comments are much appreciated. All of our team members take pride in providing a genuine friendly experience as well as a clean and comfortable stay. Thank you for the reccomendation and we look forward to serving you soon!

Geoff Eisenbraun, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

311 reviews from our community

Traveler rating
    83
    130
    63
    18
    17
See reviews for
87
59
16
115
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 17, 2014 via mobile

At first it was not so good. They booked my wife and I down a hall that was being painted and got a bunch on my favorite sweater from our anniversary. I told them what had happened. So they then upgraded our room with a discount and took my sweater, cleaned it and had it back in the room after we returned from supper. Wow. This was not our first stay and won't be the last.

Stayed February 2014, traveled with friends
Helpful?
Thank Victor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff E, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review, July 31, 2014
George Clan,
Thank you for sharing your experience with your fellow travellers. It was unfortunately that we caused your favorite sweater to get paint on it. I am happy that we could clean it to your satisfaction and that you could enjoy the rest of your stay. We all look forward to your return!

Geoff Eisenbraun, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 17, 2014

We stopped for a quick overnight stay in June 2014. Beds were very comfortable, room was clean but the whole room needs a refresh. The bathroom area/door was circa 1970/1980 while some of the superficial stuff in the washroom/bedroom were refreshed most of the room felt old/dated. Carpets in hotel rooms gross me out, I recommended removing the carpet and changing with laminate or tile this way it can be cleaned daily. Old carpets traps odours that provide a first impression upon entering the room. Overall reception was friendly but would've appreciated complimentary breakfast as most hotels (especially Holiday Inn) provide.

Room Tip: Ask for new section?
See more room tips
  • Stayed June 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sarahboh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review, July 4, 2014
Dear Sarahboh,

Thank you for choosing us on your recent travel. We are very glad you found our hotel clean and spacious. On the other hand, it is unfortunate that the overall condition of the room was not to your liking. We take all reviews seriously and we thank you for highlighting some areas that we can improve on.

We would love for you to stay with us again when you return to Auburn when you can enjoy all our amenities.

Warm Regards,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Catharines
Level Contributor
93 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed June 12, 2014

I call to book a room in the tower only, was told I had a room in the tower which is suppose to be newer. When I got found out my room was in the old section not a great room 159 right next to all the maintance rooms. Wasn't that clean, show it age, bed was not great, woke up with a bad back. Front desk was not helpful and try to tell me I did not call their but I when back to my room and use my phone and called the number on the my paper and front desk pick up not expedita, I was so mad, no micowave in room which I ask for also. Front desk staff in the night and morning was not helpful. I try to get the manager but got machine saying they will call back no phone call back. Worse experience at Holiday Inn, breakfast was the best thing that happen at the restaurant and I have taste better, down the street. If I had known that I would not get what I ask for I would have book at a low end hotel. I paid enough for the room I could have save myself at least $40 to $50 at got the same kind of room. This has made me think again about staying at Holiday Inn hotels and I am a season traveller. I am sure I will enjoy my stay for the next two nights down the street. They know how to treat their customers. I will never stay at this hotel again. Customer Service is not good.

Room Tip: Make sure you check out other places first
See more room tips
  • Stayed June 2014, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank 530Wedding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review, June 27, 2014
Dear 530Wedding,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the room assignment prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 12, 2014

The Holiday Inn in Sarnia has been my selected staying place for years.
The quality of service is always excellent and the restaurant is truely excellent.
It is always a surprise to people that we recomend that a Holiday Inn has such good food.

Room Tip: Cheaper in the older section but for upscale go into the tower
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Bernard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff E, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review, June 24, 2014
Thank you for writing such a wonderful review about our service and the great food in our restaurant Bridges. It is also great to have you back in the hotel again as we appreciate you choosing to stay with us over so many years. We all look forward to being of service to you again soon.

Geoff Eisenbraun, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, ON
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 2, 2014

This hotel has the small city charm from the moment you walk in. We were warmly greeted by the front desk clerk who was knowledgeable friendly and happy to make our stay the best it could be. The rooms themselves are clean but not pristine. The bathroom could use updating but was ok. I would have expected more for the price I paid.
In short, the service and the staff deserve a 100% but the facility gets an 85%.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Perpetusmile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff E, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review, June 5, 2014
Dear Perpetusmile,
What a wonderful review! Many thanks for taking the time to let us know how much you enjoyed your stay with us.
We are constantly upgrading the facility and will begin some large scale renovations within the next 12-18 months. I will certainly pass along your very nice comments regarding the employee experience to the Team. Thank you for choosing to stay with us and we hope to see you back again soon.

Geoff Eisenbraun, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stratford, Canada
Level Contributor
156 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed May 29, 2014

Last week-end I spent an evening at this location and was not disappointed. You can always depend upon a Holiday Inn as they tend to maintain all of their locations as well as train their staff to be courteous and helpful.As well the breakfast in the cafe was standard fair but a good dollar value. For the price that is paid I would say that you get your money's worth. I would stay here again.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mertoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoff E, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review, May 30, 2014
Hi Mertoni,

Thank you for choosing to stay with us and for letting others know that you feel your weekend experience at the hotel was a great value!! It was also nice to read that you enjoyed the level of service from the staff and found them to be friendly and efficient. We look forward to being of service to you again soon.

Geoff Eisenbraun, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Sarnia
0.1 mi away
Hampton Inn by Hilton Sarnia/Point Edward
0.2 mi away
BEST WESTERN PLUS Guildwood Inn
0.6 mi away
Quality Inn Sarnia
Quality Inn Sarnia
#3 of 16 in Sarnia
4.0 of 5 stars 131 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
The Harbourfront Inn
The Harbourfront Inn
#7 of 16 in Sarnia
4.0 of 5 stars 82 reviews
0.5 mi away
Comfort Inn
Comfort Inn
#5 of 16 in Sarnia
4.0 of 5 stars 81 reviews
1.1 mi away
DoubleTree by Hilton Hotel Port Huron
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Sarnia Hotel & Conf Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Sarnia Hotel & Conf Center

Property: Holiday Inn Sarnia Hotel & Conf Center
Address: 1498 Venetian Blvd, Sarnia, Ontario N7T 7W6, Canada
Phone Number:
Location: Canada > Ontario > Sarnia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Sarnia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Sarnia Hotel & Conf Center 3*
Number of rooms: 217
Official Description (provided by the hotel):
Hotel In Sarnia Offers Quality Service With beautiful views of the marina and the comforts of home, you can expect a relaxing stay at the Holiday Inn Sarnia Hotel and Conference Center in Point Edward, ON. Our hotel's convenient location is 10 km from Sarnia Chris Hadfield Airport (YZR). From the Point Edward Charity Casino to Centennial Park, numerous attractions surround our hotel's guests. In Sarnia, you can visit the Sarnia Sports & Entertainment Center, see a show at the Imperial Theatre or shop at Lambton Mall. Golfers can enjoy a game at our own 9-hole Holiday Inn Golf Course or one of the many greens throughout Sarnia. Lodging here is also beneficial for business travelers working with Aamjiwnaang First Nations, Ontario Power Generation, UWO Research Park, Chemical Valley, the Canadian Coast Guard and more. Our hotel's amenities include over 12,000 sq. ft. of meeting space, business suites and a 24-hour business centre to meet your corporate needs. We go beyond other hotels in Sarnia to bring you the comforts of home, such as the on-site Bridges Bistro and Freightor's Lounge, an indoor and an outdoor pool, a hot tub, a sauna and a fitness centre. Our Sarnia hotel's rooms feature work areas with free high-speed Internet access, large TVs, spacious layouts and beautiful views. We are also 4 Green Keys - Environmentally! You'll enjoy a comfortable stay at the Holiday Inn hotel- Sarnia.Local pictures courtesy of TSL. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotwire, Hotels.com, Expedia, Odigeo, Priceline and Travelocity so you can book your Holiday Inn Sarnia Hotel & Conf Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Sarnia Hotel & Conf Sarnia
Holiday Inn Sarnia Hotel And Conf Center
Sarnia Holiday Inn
Holiday Inn Sarnia Hotel & Conf Center Ontario

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing