Greeted by one of the owners. Said my name 3 times and got it wrong each time. Work in hospitality much? It has only a few letters and one syllable, genius. It was a table for 2 and, predictably, they always try to get you to go to the bar and wait...where there was a booth for 2 sitting there nearby, empty but dirty. Then the other owner as seen in the local TV commercials, comes up and obnoxiously yells in the bar area my name at the top of her lungs. The bar area had like maybe 10 people there, not counting me and my girlfriend. Okay, she is more obnoxious in person than the hokey TV commercial on CHEX TV. Our server came and while most give you a moment to see the menu, she took almost as long as it took for us waiting in the bar area for a table to return to take the order. Of course, first thing she pushes was wine and beer. Service was really slow and disjointed. The bread sticks have become almost the size of a grocery store dinner roll you can buy from a bin. Brings a salad bowl with barely enough for 2 people and all kinds of room for more. Hey, how about bring double that so people can have enough salad and bread when the food arrives...which it did, hut no salad or bread to have with the newly arrived food. The service doesn't seem to be getting better. And, quite frankly, I was joking by saying I hope they don't start singing that happy birthday song, where they call come marching out and clapping and singing unintelligibly. Well, they did...right next to where I was sitting. Just as obnoxious as the female manager who I could hear roaring names to the point of startling patrons. So, Prime Restaurants, if you're reading this, grab a clue. People want a nice place to go, with value and where apps are delivered consistently. We don't like the singing and clapping and do not like managers that holler names because lord knows I do not see that elsewhere. And hey, the 90's were some time ago. Time to update the concept, no? And maybe a Prix fixe/table d'hote pricing to give more value instead of like $40 for 2 people with 2 pops and 2 pasta entrees, and nothing else.
Avoid at peak hours if you can.
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