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“1st Class andExcellent Service”

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Super 8 Peterborough
Ranked #1 of 12 Hotels in Peterborough
Certificate of Excellence
Montreal
1 review
“1st Class andExcellent Service”
5 of 5 bubbles Reviewed November 19, 2011

Hi Everyone, My Friends and I Stayed at This Hotel. All Staff were extremely Friendly. First of all Jacqueline with her Hospitality is Amazing .Also Khalie, Chantal Christie ... Of course Ken Kirby have great idea. They make you feel as you are home and and like a family. I Highly recommend This Hotel

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifesGR8atSuper8, General Manager at Super 8 Peterborough, responded to this review, November 23, 2011
It is truly wonderful to learn that you feel that our team of hospitality professionals fulfilled our goal of providing a ‘home-away-from-home’ for you - our guest. Whether travelling for leisure as a group of friends, or as a business person seeking modern amenities; our promise is authentic, friendly service and great value.

Thank you for making our hotel your first choice when travelling to Peterborough, Ontario. We’ll look for you the next time your travels bring you to town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,494 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Belle River, Canada
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed November 9, 2011

we spent two nights here Nov. 4th and 5th. They gave us a suite with a King bed and sofa sitting room for a price better than Expedia. We had our dog with us and the stay could not have been better.

All the staff were extremely friendly towards our pet and made us all feel like family. They even had a doggie treat bag for our pet. Our dog is a large rotti cross and everyone fell in love with her.

The included breakfast was an added bonus and included a large assortment for everyone.

The room was quiet and the views from outside were really nice and peaceful.

We would stay there again in a minute. Highly recommended.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FLHTPI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifesGR8atSuper8, General Manager at Super 8 Peterborough, responded to this review, November 10, 2011
It is a great pleasure to have received your comments on your recent stay. Thank you for taking the time to share your thoughts. Our business is made up of people who enjoy serving people. We take pleasure in extending our unique brand of hospitality to all guests, two-legged and four-legged!

We strive each day to demonstrate to you, our guest that, great value means you can save - without settling for less.

We hope to have the pleasure of welcoming you back ‘home’ the next time you travel to Peterborough, Ontario.
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Ottawa, Canada
2 reviews
4 of 5 bubbles Reviewed November 6, 2011

We stayed here in a group and found the staff to be friendly and helpful. The room was clean and the breakfast was better then expected for free. The only complaint would be the noise of the people in the room/hall above us. My advice: stay on the top floor.

Stayed November 2011, traveled on business
Helpful?
Thank Raquael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifesGR8atSuper8, General Manager at Super 8 Peterborough, responded to this review, November 10, 2011
It was our pleasure to be of service to you. Business travelers such as you spend a good deal of time travelling and consequently in hotels. We understand the needs of the modern day frequent guest: clean, modern facilities; friendly and professional service; and great value for your money.

We will continue to work hard to earn your repeat business. We hope to have the pleasure of seeing you again the next time your travels have you in need of a hotel in Peterborough, Ontario.
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Dauphin, MB
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 31, 2011

My co-worker and I stayed at this hotel while attending a conference in Peterborough. Knowing that Super 8 hotels are ussualy good, but not luxury, this location is a exception to that rule. I have never seen such a nice Super 8 hotel before. Modern, clean, large rooms and great beds. I would highly recommend this hotel to everyone. The staff was very helpful and the room were very clean!

Room Tip: Book early for great rates!
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank martijnvanluijn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifesGR8atSuper8, General Manager at Super 8 Peterborough, responded to this review, November 6, 2011
My team and I were delighted in receiving your feedback on your recent stay with us. Whether staying as a business traveler such as you did, or for a romantic getaway or even for group sports travel, we know that one thing will always be appreciated of a hotel– great value!

We have a guestroom or suite for every type of traveler. Our goal with every guest is to provide modern, comfortable, clean accommodation and the warmth of genuine hospitality. We hope to welcome you back on the occasion of your next trip to Peterborough, Ontario.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brockville, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 14, 2011

We stayed overnight at this motel while touring the sights in Peterborough Ontario. The whole stay was wonderful from the check in with a knowledgeable and friendly girl, right through to our checkout the next day with another very nice and friendly girl. The rooms were super clean - even the rugs,which is certainly a plus these days. Another pleasant thing is that you don't hear water flushing from other rooms nor do you hear doors slamming in the early morning hours. The pool looked a bit small but then we weren't using it so it didn't matter to us. The breakfast was lovely from fruit right through to the cereals and breads and bagels. There sure was plenty of each. All in all, we would definitely stay at this Super 8 on our next trip.

Heather and Nick - Brockville, ON

Room Tip: The rooms on the east side back onto an empty lot with no traffic and so likely are quieter.
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Heather T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifesGR8atSuper8, General Manager at Super 8 Peterborough, responded to this review, October 17, 2011
It is gratifying to learn that the efforts of our entire team contributed to your enjoyment of our hotel during a recent stay. The arrival of each valued guest is an opportunity for us to provide genuine and warm hospitality in a clean and modern environment that represents one of the best accommodation values in Peterborough, Ontario.

Thank you for sharing your experience with us and the Tripadvisor community. We look forward to welcoming you back the next time your travels take you from Brockville to our area.
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Ottawa, Canada
1 review
2 of 5 bubbles Reviewed September 7, 2011

I had stayed previously here at the hotel and when the family decided to take a end of summer get-away we thought to book in. To our dismay, The front desk clerk was a one man show, he was busy making coffee, restocking pool towels, check ins, inquires, phones....we requested a crib when making a reservation, doubled checked at checkin and still waited until 9:30pm to get it. There was food in our fridge from prev guest, 1 towel in the room, hair in the tub, foot prints on the head board and the carpet trim on the walls was comming off. There was a lot of noise from upstairs:running, jumping..Pool not bad, had a few floating hairs but thats to be expected, and breakfast was good. Hotel didn't look NEW, but rather 10 years old already. May try it again as first time experience was very good.

  • Stayed September 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Trish D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifesGR8atSuper8, General Manager at Super 8 Peterborough, responded to this review, September 29, 2011
Thank you for caring sufficiently to share your feedback about your experience at our hotel. Naturally, I share your disappointment that your most recent stay did not more closely resemble the “very good” experience that you had on your previous visit. I would like to say how sorry I am that our promise of service excellence was not fulfilled on this occasion.

Though at times our associates are extraordinarily busy taking care of the many needs of our guests, this should not detract from the overall sense of ‘being cared for’ that our valued guests such as you deserve. We accept your comments graciously and will use them to aid us in improving our craft of hospitality.

On the occasion of your next visit to Peterborough, Ontario area please reach out to me personally. I would greatly appreciate an opportunity to ensure your satisfaction and earn your loyalty for the long term.
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Toronto, Ontario
Level Contributor
106 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed September 5, 2011

We stayed here for two nights on a long weekend after reading the positive reviews here on Tripadvisor. I've stayed in Super 8s before, and this was by far the best I've seen.

It's a very nice place, and we enjoyed our trip. This is about the price I would have expected to pay for this level of hotel outside of Toronto. So I wouldn't call it a super value, just a solid one.

Our room (king-size on the ground floor) was big, clean and well furnished. The whole hotel looks either new or recently renovated. Staff were helpful. It was nice to have breakfast included, though it was your standard continental - complete with pretty mediocre coffee.

The pool and hot tub were both nice and appreciated.

Only one real complaint: The towels were small and thin, and there were only a pair of them. Given the quality of the rest of the place, I would have expected something a bit more plush, and more of them in each room.

Room Tip: The wheelchair accessible suite is spacious with a king size bed, but no tub - just shower
See more room tips
  • Stayed September 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JasonManikel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifesGR8atSuper8, General Manager at Super 8 Peterborough, responded to this review, September 7, 2011
Your kind comments with respect to the value you received and the service that you enjoyed are very much appreciated. I am pleased that your confidence in the opinions of your fellow Tripadvisor reviewers was well placed.

As you’ve pointed out, the upkeep of our facility is a high priority for us. Our property, at 3 years, is the newest in the city and we intend to keep it feeling ‘fresh’ to all of our valued guests such as you.

To your points for improvement – we are working on a great new coffee program which we hope to launch within the next months. In terms of our towels, I’ll certainly look into this further with the goal of ensuring that this aspect of your stay is also an “unexpectedly nice” surprise.

Thank you for choosing Super 8. We hope to welcome you back when you return to Peterborough, Ontario.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Peterborough

Property: Super 8 Peterborough
Address: 1257 Lansdowne St.W., Peterborough, Ontario K9J 7M2, Canada
Phone Number:
Location: Canada > Ontario > Peterborough
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Peterborough
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Peterborough 2*
Number of rooms: 82
Official Description (provided by the hotel):
Our 100% smoke-free property provides easy access to major routes and is situated close to downtown Peterborough. Super 8 Peterborough is a new kind of hotel that puts style, innovation and friendly service within everyone's reach. Super 8 Peterborough offers guest rooms and suites, meeting room, an indoor pool, whirlpool spa, onsite coin laundry, fitness room and our complimentary SuperStart® breakfast — making it the perfect place to host your meeting or accommodate you while staying in the Peterborough area. ... more   less 
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Also Known As:
Super 8 Peterborough Hotel Peterborough
Peterborough Super Eight
Peterborough Super 8
Super 8 Peterborough Ontario

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