I might have brought it on myself by asking for a room on the top floor. Rooms are very nice - clean, quiet, nicely appointed, free wired and wireless internet; staff is friendly and helpful. However, heat is furnished by a common boiler, not by individual room heaters, and either the boiler is totally inadequate for Canadian winters or the heat is kept throttled back - outside control of maintenance personnel (maintenance said they tried to turn up the boiler). Room was 20 degrees (68 F) when I checked in and could not be heated above 22 (72 F) even with the thermostat set on 30 (86 F) all night. Tried another room and the situation was the same. This also means that when the common boiler is turned off in the spring there will be no heat for any rooms. As much as I like Hilton properties, sad to say I will not return to this one.
- Official Description (provided by the hotel):
- At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking, Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more less
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- Also Known As:
- Hilton Garden Inn Ottawa Airport Hotel Ottawa
- Ottawa Hilton