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“Fabulous Hotel”

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Hilton Garden Inn Ottawa Airport
Ranked #6 of 67 Hotels in Ottawa
Certificate of Excellence
Ottawa
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fabulous Hotel”
Reviewed March 15, 2014

We stayed here one night before a trip to Cuba. Very close to Airport and hotel shuttle got us there at 4am in 5 minutes. Lovely bedroom and super comfortable beds. Ate Dinner there - highly recommend the restaurant.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank SusieOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, March 17, 2014
Thank you for your feedback. Our hotel is very popular the night before a vacation. As you mentioned, our shuttle runs from 4am onward to allow guests a fast, friendly ride to the airport. We are pleased you were able to enjoy a meal in the Garden Grille and Bar.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,042 reviews from our community

Traveler rating
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    322
    79
    28
    10
See reviews for
292
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418
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Gig Harbor, Washington
Level Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 14, 2014

Have stayed at this hotel many times and is very convenient to the airport. Very consistent with what you expect from and Hilton Garden Inn. The staff is very friendly, the breakfast and dining room are a great place start the day. There is not much around the hotel, but there are several decent restaurants a short drive away and downtown is 15-20 minutes away. A great overall value.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, March 17, 2014
Thank you for your feedback regarding our excellent dining room and hotel. We are so pleased that you chose to stay with us and we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smiths Falls, Canada
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 14, 2014

After many flight delays I finally arrived in Ottawa ater midnight. Not feeling like driving I called over for a room and to see if they could pick me up. I have stayed here before and had a good experience. Yes they had a room and the shuttle would be right over. For being by the airport it is quiet and compfortable and no more expensive than any of the other hotels considering the size of room and the restrauant and bar. Had a great breakfast and the shuttle delivered me right to my vehicle in the park n fly.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Olds2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, March 17, 2014
Thank you for your review. We are pleased that you chose to stay with us after a long day of travels. We hope to have you stay again next time you fly out of the Ottawa airport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
1 review
Reviewed March 13, 2014

I was overnighting in order to fly up to Iqaluit the next morning. The stay was excellent and I enjoyed the response of the staff. I had supper when I arrived and appreciated the willingness of the staff to get things quickly and pleasantly.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Garry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, March 14, 2014
We are so pleased you enjoyed your stay as well as the restaurant. Enjoy your trip up North.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 10, 2014 via mobile

We had a very large and comfortable room here, with nice views across the airport but very little noise. Nice cookies in the lobby. Very handy for the city centre attractions, just 10 minutes drive away.

Stayed March 2014, traveled with family
Helpful?
Thank Billontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, March 12, 2014
Thank you for taking the time to share your experiences. We are very pleased you enjoyed your stay. We hope to welcome you back in the future. Safe travels wherever they may take you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
59 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 5, 2014

HGI Ottawa Airport is nearly brand new, clean, and comfortable. The staff are friendly and helpful. I quite enjoy HGIs very much and I find them to be consistent no matter where in the world they are.

It was in a very convenient location for me as I had an early morning flight to catch.

My only complaint is the price. It is too expensive but somewhat in line with other Ottawa hotels.

I enjoyed my stay and will be returning when I need to stay at the airport.

Room Tip: high floor for a view of the runway
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NorthernCDNTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, March 10, 2014
Thank you for your review. We are pleased you enjoyed our hotel . In regards to pricing, our pricing fluctuates regularly depending on season and day of week, so be sure to check back. Our website is guaranteed to offer the best pricing. We hope to welcome you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iqaluit, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 4, 2014

We stayed overnight on a weekend and had no problems checking in. We needed a crib for my son, after hanging up the phone a crib was at our door in less than a minute. We also ordered food from outside the hotel and when it arrived they notified us from inside the pool area where we were relaxing. When we needed plates for our food, I called down and again plates and utensils arrived in less than a minute. We had their brunch the next morning-unreal quality and price point! They also kept a luggage piece for us there at no extra charge for a few weeks while we left for vacation. Used the shuttle service the next day, which again arrived in less than 5 minutes from when I called for it. Amazing stay! Already booked another night on our way back!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jessicabourque0814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this review, March 10, 2014
We are so pleased that you had such a great stay with us and we look forward to welcoming you back at the end of your vacation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Ottawa Airport

Property: Hilton Garden Inn Ottawa Airport
Address: 2400 Alert Rd, Ottawa, Ontario K1V 1S1, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Romantic Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
Official Description (provided by the hotel):
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 
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Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton

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