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“Still the same excellent value”

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Hilton Garden Inn Ottawa Airport
Ranked #6 of 68 Hotels in Ottawa
Certificate of Excellence
Reviewed October 24, 2013

I am a returning guest at Hilton Garden Inn at Ottawa Airport. Our last visit in March was in line with the previous experience: a great stay. This hotel provide solid value.
I appreciate the free airport shuttle service, as well the fact that always they provide a quiet room if requested.

  • Stayed: March 2013, traveled as a couple
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Thank Robby_Cristian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this reviewResponded October 26, 2013

Thank you for your loyalty with our hotel. We appreciate your return business. We are pleased you enjoy the tranquility of our hotel and the service of our hotel shuttle. We look forward to welcoming you back in the future.

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891 - 897 of 1,159 reviews

Reviewed October 23, 2013

Convenient location providing a very pleasant experience. Excellent food and amenities. Hotel undergoing an expansion, but it did not interfere with my visit. Shuttle service to and from Airport is excellent. The quidk brown fox jumped over the laz dog, four score and seven years ago, how much more to meet the 200 character review requirement?

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Karl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this reviewResponded October 26, 2013

Thank you for your review. We appreciate you mentioning how quiet the hotel is during our expansion. Our number one priority during the expansion is our guests happiness. We look forward to a return visit.

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Reviewed October 18, 2013

Just held another great event at the Airport Hilton and as usual the hotel staff made everything go so smoothly---the room setup, the food quality and selections were excellent. It makes it so much easier as a presenter to know that there will be no surprises. Great location for those coming from outside the city. Rooms and the hotel are super clean as well. Great atmosphere for business or pleasure.

  • Stayed: October 2013, traveled on business
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Thank Donal b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this reviewResponded October 22, 2013

Thank you so much for your comments. We are so pleased as a presenter at an event that you took the time to provide your feedback. We always ensure great quality food and top notch service for our meetings and events and we are glad you noticed. We look forward to welcoming you back soon.

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Reviewed October 16, 2013

Above average service and room size makes this a great stop over place. We stay here routinely on our travel through Ottawa. The staff is excellent. Even the driver remebers my name. I would recommend without reservation. Little extras like storing perishables in their fridge is never a problem. Spotless property.

  • Stayed: October 2013, traveled solo
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Review collected in partnership with Hilton Garden Inn
1  Thank drbens2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this reviewResponded October 17, 2013

We take great pride in our customer service and are so pleased you enjoyed your stay. We hope to see you again soon.

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Reviewed October 16, 2013

My family was visiting Ottawa for the weekend. We encounted very pleasant staff at the front desk at check-in and check-out. With close proximity to the airport, the rooms were clean, quiet and very spacious. Loved the in room coffee!

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Kent M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this reviewResponded October 17, 2013

We appreciate your survey and are pleased you enjoy our hotel and service. Safe Travels.

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Reviewed October 15, 2013

We had a very good experience at this hotel - spacious room, comfortable beds, clean. I wished for better coffee in the room but that's the only concern we had. We do end up in Ottawa quite often and had been staying in a more expensive suite - we will now start staying here as it meets our needs at a better rate.

Thanks!

  • Stayed: October 2013, traveled with family
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Thank BFLP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this reviewResponded October 16, 2013

Thank you so much for your feedback. We are pleased you enjoyed your stay. On the coffee front, we are in the midst of installing Keurig machines this week in all guestrooms with Timothy's cofee and there will an opportunity to purchase specialty coffee from Starbucks and others in our pantry.

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Reviewed October 13, 2013

I don't always stay in Hilton Hotels, but years ago my husband and I started a tradition........on the final night of a trip we would stay in a nice hotel near the airport.....a last bit of luxury and convenience before heading back to reality. We used to live in Ottawa so it feels a bit strange to spend money to stay in a hotel there but this one is worth it! The shuttle will pick you up and take you to the airport - it's three minutes away. The rooms are lovely, clean and spacious, the pool and hot tub are just the ticket after a long drive and to get ready for a flight. The restaurant service is professional and friendly, the food well-presented and fine. The staff are helpful and oh...did I mention..It's three minutes from the airport!

  • Stayed: October 2013, traveled solo
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Thank Dustysombrero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport, responded to this reviewResponded October 15, 2013

We are so pleased you take the time to pamper yourselves at the end of a vacation. We are so pleased you chose our hotel to do so. We pride ourselves on making every stay great for every guest. We look forward to your next visit.

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Additional Information about Hilton Garden Inn Ottawa Airport

Address: 2400 Alert Rd, Ottawa, Ontario K1V 1S1, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Ottawa
#4 Romantic Hotel in Ottawa
#4 Business Hotel in Ottawa
#4 Best Value Hotel in Ottawa
Price Range: $115 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ottawa Airport 3*
Number of rooms: 167
Official Description (provided by the hotel):
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking, Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more   less 
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Also Known As:
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton

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